Yesterday Mark came out and installed 2 new garage doors for us. Previous doors were 33 years old…read more I had met Mark a few months ago when he attended to a repair issue for me. His quote for the new doors was fair and reasonable and communication in setting up the install date was excellent. I am pleased with the new doors and his workmanship is impeccable.

This company wanted to charge me a $400 flat rate BEFORE coming to see my property. I understand…read morelabor fees, etc. but they didn't provide an estimate, didn't know for sure what my issue was and still gave me a price. I'm so glad it didn't go with them because the company I did choose charged me $185 AND it would up being a little cheaper because the issue with my garage door wasn't even extensive. I'm glad I shopped around before accepting this price. Y'all need to provide FREE estimates AND have a technician explain what the actual issue is BEFORE charging someone.

Eric showed up around approximately an hour after I called this morning to try to arrange for…read moresomeone to come and inspect our garage door. He promptly fitted our new motor and adjusted our door to ensure smooth operation. He did an excellent job and was prompt, friendly, and efficient. Strongly advised!

We ordered our beautiful black out shades 2.5 weeks ago and to my surprise our order came within 2…read moreweeks. They came out fabulous. I will always use them in the future.

Our garage door spring broke late night on a Wednesday. I didn't know what the LOUD boom was until…read moreI tried to open the garage door to go outside to investigate. It was immediately obvious. I sent a request to Liberty after realizing I couldn't open the door manually by myself with the broken spring (it's a very heavy door). They responded first thing in the morning and had someone here in the afternoon. Very responsive, quick service, and knowledgeable tech. It may have been a tad pricey, but i really have no complaints since they took care of it so fast. George was great, and got us back up and running in less than an hour. I would definitely use them again.

Joshua came, assessed my damage and was able to get my repair handled swiftly and with great…read morequality. Thanks Joshua!

My garage door spring went out Friday evening, so I waited until Saturday to call around for a…read morerepair company. I came across an article online: http://www.dadislearning.com/2013/12/02/garage-door-repair-scam/ This link was so informative for me; it helped me to decide to go with a smaller true local company... I called Abbott's and got Shannon on the phone, and he immediately wanted to know what my door was doing and quoted me a price over the phone before coming out to inspect it... Unlike the first company I called and scheduled; that wanted to charge me a service charge ($60) before coming out.... I knew nothing about garage door springs; turns out I actually needed 2 springs instead of one... So when Shannon came out after having to pick up my spring before arriving, he noticed immediately that I needed a second spring.... He went back out to get another spring for me, and returned 30 minutes later... I just knew it would cost me extra for the extra spring and all that running around... But Shannon didn't charge anything other than what he quoted me on the phone.... That left an impression upon me that I was compelled to write a review about his service... I never write reviews, but I was extremely pleased with his level of professionalism, and his willingness to satisfy me, the customer.... Thanks Shannon, if I have any issues in the future, I will be giving you a call...

So......my garage door has been broke for some time now. I have been looking around for a…read morereputable repair service to no avail. I took my chances with Abbotts and am completely satisfied. I called while I was at work, and Shannon met me after I got off. In less than 90 minutes, my garage door was repaired . He even allowed me to apply a coupon he had on his website!!! Small, local business, Great Service!!!!!!!!!!

I had our garage doors replaced by the home depot who sub contracted the work to The door guy…read more After purchasing through the store, we were contacted to have an on-site inspection to verify measurements. They gave us a 4 hour window of arrival for the initial inspection which was a bit inconvenient as they could not give a better estimated arrival time. The day of the installation, they gave a two hour time window of arrival and were on-site for three hours to replace two garage doors and two garage door openers. Scott and his team were pretty quick and did a decent job. My largest complaint would be the company's attention to detail. After completing the job, they left a large amount of debris and trash including nails, screws, and staples which could have been cleaned from a quick and easy sweep. I had swept the entire garage out the day before so it was quite obvious that it was left from their time on site. In addition, they forgot to attach a hinge pin which resulted in the arm quickly being detached from the track after they left. A simple fix, but these oversights can be easily be avoided with better attention to detail. Overall, decent work by this company and I would recommend them. I would, however suggest that you do a once over of their work afterwards from my experience with them.

Garage door spring broke and cables came undone. The Door Guy called right and was at my house the…read morenext day. Fixed everything in about half an hour.

Garage door works great now! Showed up as scheduled & did…read morenot take long. Very courteous.

This is my 3rd time using Caesar and each time I am more pleased than the last. I made the mistake…read moreof calling someone else on a whim and they told me I needed a new system. I decided to locate South Metro Garage Door's number to have him check things out. He will forever be my first and last call from now on. He knew exactly what the problem was and was able to repair it. I even let him install a new opener on another door and the total for everything was less than the other company.

No frills just great no nonsense service that gives straight forward pricing and shows up when he…read moresays he will.

Dana responded to my broken Garage door spring request quickly and cane out the next day. He was…read moreearly and his prices are very fair. He was very professional and knocked out the fix within an hour. Thank You Dana!

Good, honest and fast. Called them to get a second opinion. Last company told me we'd need to a…read morewhole new door or top panel which cost more plus it would take over a month to get the parts. Balanced came out and got it up and running in a couple hours. No new panel needed.

Update (12/19/24): After I posted my review, Glenn from Balanced Garage Doors contacted me about…read morefixing the job. He sent out Spencer, who did a great job addressing my concerns. Spencer adjusted the garage door jamb to align it with the siding, cleaned up the caulking, and made a minor adjustment to how one of the doors was hung. I am happy with how the company quickly improved its work. Original review (12/16/24): I hired Balanced Garage Doors to replace two old wooden garage doors. The price of the job and the quality of the doors are decent. However, the quality of the work leaves something to be desired. Our installer left a decent mess after the work was completed, including glass shards from the old garage door windows. I also found one of the siding panels out of place. The installer came to fix the siding today. Regardless, the quality of work seems poor, considering I paid $3600 for the job.