Mr. Smith arrived in a timely manner...YEA! He diagnoised the problem from the photos I sent and my…read moredescription of the the situation. My door would not fully close. I didn't want to leave it raised overnight... fearing a snake could creep in. He arrived the next day, fixed the problem and left me as one happy customer. I would recommend him in a heartbeat. Joyce Fleming

I would have loved to give a positive review, and believed I would have had things gone…read moredifferently, but my concern is actually about a review -- specifically, the request to give one immediately after the work was done, why I didn't do that, and why that turned out to be the smart thing. The gentleman who came to fix my garage -- I believe the owner -- said he understood my issues. I needed to have gaps between the garage doors and the walls closed so that pests could not get inside, and I needed him to fix the problem I had with one door sometimes not closing. In other words, I told him all the issues I was having and wanted to get them all fixed, and was willing to pay his fee. After he secured items needed to close the gaps and made the repairs. He then said he'd fixed everything, which I couldn't actually confirm at the time because the door wouldn't close when he was done (he said it was because the system needed to cool down -- he'd opened and closed it many times and it was overheated, apparently). Here's where my problem came: As he was filling out my paperwork and getting ready to process my payment, he offered a $10 discount if I would immediately -- before he ran my credit card -- gave him a positive online review. That immediately made me suspicious of him. As a general rule, I do not claim to be happy with something immediately after purchasing it, whether it's a good or a service. This is because I work in media and I know very well how online reviews work. Once a person posts an online review, it is not a simple process to go back and change that review. In some/many cases, you're stuck with the co-sign you've given someone. And should you find out a few days later that this good/service wasn't what it seemed to be, wouldn't that be unfortunate? You paid for something you didn't get, and now you've told people you're happy but will have a hard time explaining that with time you learned that the job wasn't done. Simple. No one should ever give a positive review immediately after something's done. You should wait until you know it's done and the work was up to standard before you praise that person/company and their work. And sure enough, there were problems with the work, which I discovered a day after the job was "done." One of my two garage doors now made a very loud banging noise as it got close to the floor when closing it. Again, not a negligible noise -- a very loud bang, like something was very wrong. Not that the extreme level of noise should matter though. It's important to note that *this was a new problem that didn't exist before.* So it wasn't just that the work wasn't done, a new, loud, very concerning problem was created. It took the owner weeks to come back to fix the door. And I remember when I called the company phone number (apparently the owner uses an outside customer service company to take calls for him), he called me back and seemed to check to make sure what I needed done -- you know, the job -- was under warranty. That irked me, but since he confirmed that it indeed was covered (of course it was), I let it go. The noise went away, but then I noticed that all of a sudden the door wasn't closing again when I tried to close it remotely. This was something I asked to be checked when I first hired him, but I noticed it was different this time -- it mainly happened first thing in the morning when leaving the house, but not when returning. In other words, it wouldn't close with the remote so I had to get out, walk into the garage and hold the interior button down for manual override, then walk out the front door. Not convenient. So I called the number again and asked, again, for the problem to be fixed so the job could be completed, because this was yet another new problem. Something had changed in how often it wouldn't close (daily). I got the owner on the phone, who said it sounded like a sensor problem (I agreed). He then said he would come and fix it during a week when he was free and I was back from a work trip. It seemed like all would be fixed and fine. He never came. I began leaving messages that were not returned, all while having to do this same process of getting out of my car, holding down the garage button to let it fully close, and walking out another door to get in my still-running car. After waiting more than a month to be contacted, I finally left a message letting the company know that if I didn't hear back by a certain day (two weeks ago), I would leave a review -- and it wouldn't be the kind of review he offered to give me a discount for. It would be a complaint about the service and their commitment to doing what they said they'd do. The problem I have is this. I paid for repairs. I got new problems. And had I been so thirsty to save $10, I would look silly saying "Wait, actually I had to almost harass this company to do what I paid them for. So nah, maybe my review..." I ended up fixing it myself. So nah, I'm not happy.

I had a great experience with the garage door repair. The door had come off the track and Matt…read moretook the time to completely explain what was wrong and what needed to be done in a way that any homeowner could easily understand. He was on time, knowledgeable, professional, and personable. His pricing was very reasonable in conmparison to other garage door companies. I will definitely use him again and highly recommend him to anyone who needs garage door help!

Timelines price over excellent value…read more Quality would use again if needed. Glad I called

Garage door works great now! Showed up as scheduled & did…read morenot take long. Very courteous.

This is my 3rd time using Caesar and each time I am more pleased than the last. I made the mistake…read moreof calling someone else on a whim and they told me I needed a new system. I decided to locate South Metro Garage Door's number to have him check things out. He will forever be my first and last call from now on. He knew exactly what the problem was and was able to repair it. I even let him install a new opener on another door and the total for everything was less than the other company.

I had our garage doors replaced by the home depot who sub contracted the work to The door guy…read more After purchasing through the store, we were contacted to have an on-site inspection to verify measurements. They gave us a 4 hour window of arrival for the initial inspection which was a bit inconvenient as they could not give a better estimated arrival time. The day of the installation, they gave a two hour time window of arrival and were on-site for three hours to replace two garage doors and two garage door openers. Scott and his team were pretty quick and did a decent job. My largest complaint would be the company's attention to detail. After completing the job, they left a large amount of debris and trash including nails, screws, and staples which could have been cleaned from a quick and easy sweep. I had swept the entire garage out the day before so it was quite obvious that it was left from their time on site. In addition, they forgot to attach a hinge pin which resulted in the arm quickly being detached from the track after they left. A simple fix, but these oversights can be easily be avoided with better attention to detail. Overall, decent work by this company and I would recommend them. I would, however suggest that you do a once over of their work afterwards from my experience with them.

Garage door spring broke and cables came undone. The Door Guy called right and was at my house the…read morenext day. Fixed everything in about half an hour.

My garage extension spring popped about a week ago. Sent a request out to several companies for…read morequotes. Prices were pretty high, surprisingly. Village Park Doors contacted me after the initial quote and we worked out a deal that was economical for my Phamily. Long story short, the job was completed in a timely manner. Marco was professional and fun to chat with during the job. He even gave me some maintenance tips for my garage doors and track system, on the house! I would recommend this company again. Marco is a true professional.

We needed someone to come fix our garage door and my husband stumbled across this wonderful…read morecompany! Our garage door just wasn't responding to the remote or opener so I suspected it was the wiring. My husband looked through Yelp and got a quote from Village Park Doors. He didn't have to call the business as everything was done through Yelp. He estimated the total cost to be $130 and told us that he will arrive between 2-4 pm the following day. At about 2 pm, we got a message that he is on his way and lo and behold, he arrived 30-40 mins after sending the message. It was a quick fix and he was in and out in less than 45 mins. What he quoted us was the cost of repair.

I like to shop small when I can, and when I know I'm going to get great service! I was having…read moretrouble with my door not closing from both the remote and the wall switch. I called Albert and he had availability the next day. He texted to tell me approximate arrival time and was 10 mins early! My issue was fixed within and hour and I wasn't worried about being overcharged. AB Garage Door Service will fix any issue, big or small! Call them today, you'll not be disappointed!

Reached out about garage door repair and after receiving response about the cost of the initial…read moreinspection I asked when he would be available and never received a response even though message says it was read...

Dana responded to my broken Garage door spring request quickly and cane out the next day. He was…read moreearly and his prices are very fair. He was very professional and knocked out the fix within an hour. Thank You Dana!

No frills just great no nonsense service that gives straight forward pricing and shows up when he…read moresays he will.

These are the guys you want to call for fast and professional work on all your garage needs…read more Travis answered the phone on Thursday and a new garage door motor and keyless entry panel was installed the next morning. My airBnB guests were very impressed with having a working garage door within 24 hrs & No Problems...and they sent me photos!

They have excellent same day service. They are also very professional and will definitely recommend…read moreusing them.