Update (12/19/24): After I posted my review, Glenn from Balanced Garage Doors contacted me about fixing the job. He sent out Spencer, who did a great job addressing my concerns. Spencer adjusted the garage door jamb to align it with the siding, cleaned up the caulking, and made a minor adjustment to how one of the doors was hung. I am happy with how the company quickly improved its work. Original review (12/16/24): I hired Balanced Garage Doors to replace two old wooden garage doors. The price of the job and the quality of the doors are decent. However, the quality of the work leaves something to be desired. Our installer left a decent mess after the work was completed, including glass shards from the old garage door windows. I also found one of the siding panels out of place. The installer came to fix the siding today. Regardless, the quality of work seems poor, considering I paid $3600 for the job. read more

Very fast and efficient service! We called Monday morning to get someone to come out and give us a quote for a spring repair. They said someone could be out between 10 am and 12 pm. Spencer showed up at 930am. He was very professional and gave us multiple repair options. Our garage door was very outdated and needed to be completely replaced, but he never once tried to push a new door on us. Once I asked about a new door he was willing to work the current repair into a down payment option for a new door. We were told a new door might take a week to arrive, but they were here the next morning at 9:30 am to install it. Damian was the install tech. He was also professional, fast & efficient. Overall we highly recommend this company. The door is super quiet, nice tight weather strip, camera for Amazon deliveries, nice overhead light and great price compared to other companies we called! read more

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They went over and beyond. Explained all my options and helped me pick the one that was best suited for my family. They also came right out as promised. Service tech was nice and polite and very professional. Showed up in a truck with all the parts available to fix the job. Most definitely worth the money. read more

Kwon arrived ahead of schedule. Explained the issue and resolution. Price was reasonable. Will definitely use again & highly recommend.

Door broke after 6pm on a Saturday. Michael called to confirm appt and arrived on time after driving a long distance. He was very friendly and got down to business fixing my door issues - has been doing this over 20 years, very knowledgeable. Quickly replaced broken items and found additional points of concern to watch, which were fixed as well. Very professional and did an amazing job in a quick time frame. Thank you for a great job and Michael is an asset to your team!! Highly recommend' read more

Fast and Courteous service. I opened my Yelp request at 9pm and by 8am they arrived. My technician Leekwon gave me an estimate and immediately upgrade my Garage door opener. read more

I had 2 new garage doors installed. The quotes were reasonable. The quality of the work was excellent. The front office has great follow-up as well. They were very timely from the start of the quote to the completion of the work and the follow-up that I had after the initial installation. read more

I had an AMAZING experience with Balanced! Dylan was super helpful and FAST! I had a horror story with the company that did my install and Balanced Garage Doors came through in the CLUTCH, with a spirit of excellence! Even taught me a few things that's good for me to know moving forward. All of this at a very reasonable price. HIGHLY Recommended! read more

Promptly the service personnel were in time. Did a fantastic job & highly recommend them. Our garage has not worked this good in years

Great service. The technician was informative and helpful. I plan to use them in the future.

Came super quick and fixed the problem with the garage door we had Friendly and straight forward would call again if needing help.

I love getting good service!!! Garage locked up last night at midnight going to bed so panicked, expected the worse, looked up reviews and went to Balanced. Showed up this am, it was a simple fix, professional guy in truck and uniform, mask, fixed it in less than 20 min and in and out!!! What a life saver. Still getting calls now returned for others to give estimate and job has been done 3 hours now for a great price and great service. Highly recommend. !!! read more

Heard a coil spring break on Sunday night. Messaged Balanced Doors and got a reply within 20 minutes. They were able to come the next morning. The tech found a couple of hinges also visibly cracked and upgraded to a dual spring so If one breaks the other still provides some assist. Happy to have this fixed quickly. read more

Top notch service. Spencer was the guy who provided service and her was great! I highly recommend this company.

Professionalism... on-time.... Will keep them for future service and maintenance needs. Dylan was excellent

I reached out to Balanced Garage Doors to address wiring/sensor issues with my 20+ year old garage door opener. Kelly responded promptly and was pleasant to interact with. She scheduled my appointment for the following afternoon. Glenn came out the next day to look at my garage and finished the work in less than two hours the same day. He explained his observations during the inspection and was knowledgeable and efficient. Beyond a quote for the wiring/sensor repair, he gave me two additional quotes for recommended maintenance and replacement of older parts. Even though I did opt to get the additional work, I never felt pressured at all. I appreciate Glenn's thoroughness and quality of work and am very satisfied with my experience. Thank you so much. read more

One of our springs broke and I wanted to get it replace right away. I used yelp to get some estimates from a few companies in our area. Balanced Garage Doors replied right away and had a time window open the same day. Their technician came out on time and looked at the issue. He inspected the door, track, wheels, opener, and looked at the age of the door. He made recommendations based on what he observed that we just needed to replace the springs. He was able to get the job done very fast and thoroughly. I am very pleased with the job he did and the cost was reasonable. I will definitely use them again in the future. read more

Very professional they came one time goty garage door fixed in less than an hour. My garage door needed some spare parts, they were well prepared and had all the required parts. read more

I was very impressed by how quickly they were able to fit me into their schedule. Their rep gave excellent recommendations, was very helpful & I felt comfortable with his suggestions & quote. Very professional group. read more

Professional and prompt service. Another company came out and told us it was the opener's motor and quoted us $1700 to replace. Balanced quickly diagnosed the problem and completed the repair of existing unit for $220 read more

Marietta, GA I called Balanced Garage Doors because I could not open the garage door. Tyler (from Balanced Garage Doors) was scheduled to come to my home. I was updated on his arrival through messages on my phone. He arrived a bit early (always a good thing, IMO) As it turned out, I had caused the failure of the door by moving a grey bar on the wall. I did not realize it locked or unlocked the door. Tyler quickly put it right and showed me where it should be to have the door unlocked. BTW, he was extremely helpful and did not make me feel bad about it. He was consistently pleasant and positive. Tyler was very professional and polite. He was nicely dressed and very pleasant. If I have garage door issues in the future I will most certainly call Balanced Garage Doors. I strongly recommend them for any garage door needs. They are the BEST! read more

I had a minor issue and they were able to resolve on the spot. Glenn was my tech. Excellent, honest and reasonably priced. Will use again in the future. read more

Our garage door would not close. I called Balance Garage and they were here that afternoon. They fixed the wiring and checked the operation of the door to make sure everything worked as it should. It did. Happy with their service and timing. read more

Good repair at a reasonable price. Quickly done, same day. No hard sell for a new garage door.

Garage door was not closing..they responded quickly to set appointment and fixed the issue quickly and also replaced remotes at my request. Excellent service. read more

Came out the following day, got my garage door operable again. Explained the problem, didn't replace anything that was still functional. Reasonably priced with warranty. No estimate charge. read more

We purchased our home 2 years ago and had what felt like a 20yr old garage door. We received quotes from 3 companies, Balanced Garage Doors being one of them. It wasn't all about price, because Balanced was far more reasonable. It was about the responsiveness and the fact they care. It also helped they had our door in stock and installed within 5 days! Balanced is a small company who has been in business for years. The owner and his team knows the business, is professional, super responsive and courteous. The only downside is now I can't hear the garage door when someone gets home . read more

I would definitely recommend Balanced Garage Doors! We had a spring to break on our garage door on Sunday evening and by Monday morning at 8am Damian was there to repair our garage door. He took all of 25 mins to finish and the price was very affordable! read more

Helpful and responsive. Listened to the issue and was willing to look into all of them. Took the time to go above and beyond. Would recommend! read more

They were wonderful. They were on time. Fixed the issue in half an hour. They even moved some of my boxes for me. I would 100% recommend them and also use them again, if needed. read more

My garage door was inoperable and was experiencing excessive weight when trying to open. I knew that it wouldn't be long before it would result in severe damage to the actual motor and possibly the chain and rollers on each side. I called Balanced Garage Doors and was told that their representative, Conner, would be my technician and arriving later today. Conner arrived better than expected. From the very start, Conner was knowledgeable and understood the job fully. Where I had other estimates, I knew that Conner was going to do the job right, and do it right, the first time! I have more confidence in my garage doors sturdiness and ability to function properly now, than I did in its original condition. The value with having a 5 year warranty on the work performed, was a definite plus! I would highly recommend Conner with Balanced Garage Doors to my friends and family hands down! read more

Yesterday the Balanced Garage door rep (Spenser) arrived as scheduled to provide a free quote on garage door openers. We discussed the openers and decided on the LiftMaster 8160W that met our needs. Spenser was able to install these 2 garage door openers on the same day to our complete satisfaction to include a reasonable price. All of this was of no surprise as we have used them on 2 prior occasions. Thank you for your consistent premier level of service and pricing. read more

I needed new garage doors - one was not working properly and the other was severely dented from being hit multiple times with the car. The rep was very professional (though not professional looking, some may be put off by that) and knowledgeable. The ordered doors arrive quicker than expected. The installation tech was very professional and did a great job. I'm very satisfied with their work. read more

Outstanding service by Glenn for a garage tune-up that he was able to schedule in same-day! Professional, friendly service at an affordable price that exceeded my expectations! What a great local business. read more

The Balanced Garage Doors (BGD) team was perfect! Within minutes of them getting my request I was on the phone with a dispatcher from BGD. An engineer - Josh Blankenship, was onsite the very next day. Josh inspected my garage doors and provided a detailed quote on the spot. I approved the work and within a few hours Josh was done and my garage doors were up and working better than ever! Thanks to Josh and his entire team. read more

Matt A assessed the garage door opener, explained options for repair/ replace and worked quickly to resolve the problem. Very professional and polite, punctual and cleaned up when done. Would highly recommend! read more

Balanced Garage Doors is an excellent company to utilize for garage door repairs. Our technician Kevin was very professional, knowledgeable, and courteous. Kevin arrived at time promised, provided a detailed quote, and completed the work in a timely and professional manner. My garage door is around ten years old and needed new springs, bearing plates, and torsion drums. I highly recommend Kevin and the rest of the Balanced Garage Doors team! read more

They were awesome! Professional, on-time, honest! We had them come look at our old door and it turned out we needed to replace it since it wasn't worth the cost of the repair. Ordered door and in the meantime, a spring broke so our old door wouldn't open anymore and they came out right away and replaced the spring free of charge to hold us over until our new door came in. I would highly recommend them to anyone who needs garage door repair and trust them if they say you need a new door! Well worth it!! read more

I was super excited about my new garage doors! I received top notch service from the initial quote to the complete installation. Glen arrived on time and was very professional. Customer service was on point and pricing was very reasonable. I will make sure to recommend them to anyone in the need of garage service. read more

Call these folks first! Great customer service, high quality and excellent prices. I found Balanced Garage Doors through another website and they responded much faster than anyone else. I'm a business coach. So, I am probably more critical than most. I like to support local, family-owned businesses when they are as good or better than the chains or franchises. These people are better. So, let's support them! read more