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    Thermal Industries

    2.5 (2 reviews)

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    13 years ago

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    Windows on Washington

    Windows on Washington

    (231 reviews)

    I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

    The installation team was every bit as fantastic as Eric said they would be. Which was largely the…read morereason we chose WoW! After all, it is our home and we want to make certain we get the best products, expert craftsmanship, and clean installation that is issue free. The crew was on time, professional, communicated process well and worked hard to do a good job the correct way. The crew lead was Jeff and he was super professional and came across as very honest. They cleaned throughout the entire process, installed all products that fit perfectly with expert skills. They did a thorough job at insulation replacement windows and the finish caulk job was immaculate. The look from the curb is stunning and I can notice how well the windows are performing as it seems the air is running less in just the week we had them. We love our new Okna 800 windows and Eric and team killed it!

    Homefix Custom Remodeling - This is the bowing in the gutter that caused the build up. It was subtle at first, but has gotten worse with time and rain.

    Homefix Custom Remodeling

    (24 reviews)

    Violetville

    Do not even talk to this company. They send out flyers that pretend to be part of a defunct…read moreMaryland energy assistance program. Believing they were part of that program, my fiance called Homefix about replacinc 9 windows a sliding patio door. Their prices are high and they try to make them sound like a bargain. Dealing with them is like dealing with a used car. The sales people are 100% commission and it shows. Classic high pressure tactics and high prices. Despite my rule of not signing a contract without three bids in hand, I got sucked into signing a contract. When I tried to cancel it the next business day, I was given the runaround and had to drive to their headquarters to get it cancelled. Even then, we got email harassing us for cancelling the contract. The salesperson was slick and kept trying to sell me their "top of the line window" (I don't think they really sell anything else). Lots of calls to the sales manager for discounts on that window. Their top of the line are cheap Slocomb windows that are inferior, low end windows with cheap coil balances. Yes, they are the largest manufacturer of windows east of the Rockies, but their window designs are stuck in the 90's. Their primary customers are big outfits like Homefix. The sample window was unfinished with a bunch of waste plastic on the weld seams. Even after all the discounts they were almost twice the price of any other company that sold far superior mondern windows.

    We contracted with them for new gutters in Nov '24 and we requested leaf guard on one side where we…read morehave a lot of trees. During the negotiation phase, the sales person said that he can get a lower price, and apparently dropped the leaf guard completely without telling us. They did the installation in Jan and in April the gutter on the tree side was already failing. They told us that it was our fault for allowing build up, but it built up because there was bowing. There is hardly any leaf dropping in spring! The down spout also looks like crap because of the slap dash job done. I will never contract with them again!

    Maryland Glass Block

    Maryland Glass Block

    (5 reviews)

    Cherry Hill

    I can attest and verify that Maryland Glass Block is out of business and court records show that a…read moreprincipal of this business is scamming potential customers out of their money. I ordered windows to pick-up and was even sent a contract/order form and reluctantly paid for them with zelle, the person has now ghosted me and I am out of $700. The business is no longer there. BEWARE!!!

    On September 22 2025, my mother and I had these guys do 7 windows for us and its been a nightmare…read moretrying to get them to straighten it out. 5 out of 7 windows are installed misaligned, meaning they literally are not centered in any shape, form or fashion to the foundation wall. This is both visible from outside and especially inside. You can clearly/easily see how one side of each window will be all the way in and one side will be all the way out. 3 windows have damage to the vent screens with 1 of those vent screens actually having a tear in the screen where the corner of a another glass block window actually scratched the vent glass itself. How do I know this? I watched them unload all 7 windows out of the back of a Buick towncar where they couldn't even be bothered to put something in-between each window to help avoid accidental transportation damage. Also one window has chipped glass on the exterior of the window. 6 out of 7 windows have visible product barcodes that you can see in every angle that you look at the windows which is ludicrous that they thought that was acceptable to the customer. Their installers installed damaged windows that they had to have seen/known at the time and just didn't care. Their installers also left me a slop mess under the 1 bathroom wall window with mortar all over the place. My mother and I have called, emailed and I have went to their place of business which was unbelievably closed around noon on a Friday. The owner stated in a email on October 19th that they would make it right which still hasn't happened as of November 2 2025. We would have never used this company had we would have known that we were going to have damaged windows, crooked installations and a plethora of lovely barcodes to look at forever. To add insult to injury it sucks being told your right that they need to make it right and nothing ever happening as a result of it. I have tried to avoid filing a mhic claim but I have to at this stage as they are avoiding both my mother and I at all costs. I would like to make a point in stating that I have not called repeatedly every day all day, I have given a bare minimum of 4 to 5 days at a time to get a response and that just hasn't happened. We want them to either remanufactor every window or refund us as we didn't pay 2802.00 for this kind of sloppy work. I hope this helps someone else as what they did to us is unacceptable and they are doing nothing about it besides dragging it out further with no resolution. When you see this Mr. Scott Fava, I've been incredibly patient, please call one of us and either cut a check and refund us or remanufactor these windows and make it right. Update 11/10/25, we dug into Mr. Fava hard and found he lost his MHIC license in Februrary 2025, he has a 213,000 dollar IRS judgement against him, he has new and prior claims against him and it would seem he hasn't paid any of his debts in a long time. Do Not Under Any Circumstances give this jackass any of your money, time or consideration for his work as he isn't licensed and is literally out here robbing peter to pay paul as we are fairly certain he did this shit to us just as a quick money grab to pay down his judgements against him. Absolutely ridiculous, we did a pretty good overall look at Maryland Glass Block before we did business with them and wish we would have looked into Mr. Fava personally a lot harder. He robbed us of over 2800 with his silicone constructed, misaligned and barcode laden windows all while promising us he would make it right. His failure to make it right for us is going to result in another lawsuit as he committed a fraudulent act against us personally by operationing under the guise of being a legitimate business when he was no longer licensed. I will update this as the matter proceeds. We have already started the process.

    Winfield Builders

    Winfield Builders

    (43 reviews)

    I hired Winfield Builders to replace two old skylights in my Rockville home, and Zach and his team…read morewent above and beyond. My project was complicated because my 1980s drywall shafts were the wrong size for modern solar blinds. Instead of just "making it work" or creating a huge mess with drywall dust, Zach proposed a brilliant custom solution: building a clean birch veneer box with custom trim. It looks stunning and kept my house completely dust-free. What impressed me most was Zach's integrity. During the install, a small piece of my old plastic molding snapped. Instead of ignoring it, Zach took full ownership and replaced the trim on both skylights with upgraded foam-backed wood molding at his own expense to ensure everything was airtight and uniform. It is not a simple fix but an upgrade, for free. See the attached before/after pictures and the broken plastic. Like most customers, I contacted a few contractors before selecting Winfield Builders. Their price is VERY reasonable, and the communication through Yelp was professional and transparent. It is rare to find a contractor who cares this much about the details. If you want a crew that is honest, skilled, and delivers a beautiful finish, call Zach. 1000% recommendation!

    I've hired Winfield Builders twice, once to replace my roof in summer 2021 and again in summer 2022…read moreto replace my gutters. Zach made a strong impression from the start--when he came out to inspect my roof and I told him of a problem area, he went up on the roof to look at it! Replacing the roof took only one day, the crew arrived early and worked very hard. I also had the gutters replaced, opting for 6" gutters. The larger size has made a huge difference, as they're less likely to get clogged. My home is in good shape thanks to Winfield Builders!

    American Home Contractors - Roofing, Windows, Siding, Gutters, Doors, Solar | Exterior Contractor Near Me | Maryland, Virginia, DC

    American Home Contractors

    (179 reviews)

    My experience with Isiah Glenn was fantastic. He was very professional and reviewed all of the…read morepictures with and provided recommendations for my roof and gutters.

    I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

    Thermal Industries - windowsinstallation - Updated May 2026

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