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    Theraplay LIC

    5.0 (1 review)
    Closed 9:00 am - 12:00 pm

    Services - Theraplay LIC

    Physical therapy

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    7 years ago

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    Upper East Side Rehabilitation and Nursing Center - SYMBOL of UESR's UNCARING, ABUSIVE Ways, And Disregard For Patient Property. An Aide KILLED the 2 Baby Leaves on this cutting, 6/09/2024

    Upper East Side Rehabilitation and Nursing Center

    (100 reviews)

    Upper East Side, Yorkville

    I was sent there for a week of rehab after a week at New York Presbyterian hospital. I found the…read moreplace adequate, nothing more. Unfortunately, they kept me there for twelve days, the last five were unnecessary in my opinion. The place is immaculately clean and well maintained. The rehab program is very good. The food is ghastly. They also put me on the wrong diet and I couldn't change it. (It didn't matter since the food was so bad I barely ate; thank goodness my wife came to visit every day and brought me lunch.) Nursing is hit or miss. The nursing aids are very nice and do their jobs well; however, it often took almost an hour for them to answer the call bell. Timely treatments were often as much as two hours late. I had to have a procedure every six hours (catheterization) and more than once a nurse actually didn't know how to do it.

    Horrible place..Under staffed dirty full of Covid -19 and flu. Nurses try but many are dismissive…read moreand rude; I feel bad for the CNAs and support staff because they try their best; poor communication from social services as they never return calls cant a hold of anyone for information horrible owners and administration. Its a wonder NY state doesnt shut them down PTA was pretty good and caring and so was the OTA but never got to speak with the PT overseeing my friends care..who was a fall risk and never received an assessment for falls. Very sad Shame on the owners..its a for profit; obvious corporate greed at play

    Lenox Hill Physical and Massage therapy

    Lenox Hill Physical and Massage therapy

    (53 reviews)

    Upper East Side, Yorkville

    I'm an out-of-towner, and snagged a last-minute appointment with "any therapist" and was lucky to…read morebe assigned Isabella. I'm a 55 year-old female who gets regular massages for the over-50 aches and pains. She asked me if I had any areas of concern and then got down to it. She has a lot of confidence and used quick, medium + pressure strokes. It felt like a massage and a half. About 5 min in, she asked if the pressure was ok. I said it was good but that in a couple of places it was intense. She encouraged me to breathe through those wince-y areas. I'm sure she felt tight fascia when she felt through the sheet at the massage's onset. She spent quality time on my forearms, wrists and hands which I appreciated. She did my feet excellently. Some massages don't include feet. She ended with some lovely scalp and temple strokes and some ear tugging, and my only sadness is that I didn't book her for 90 minutes

    As someone who knows a LOT about massage therapy and human anatomy, I would rate my experience here…read more"okay", but there were certain dealbreakers that would make me never come back again. I am hoping my review can help them improve and get better. Pros: 1) Rooms and sheets are clean and hygienic. 2) My calves are feeling looser. Cons: 1) The two massage therapists did not introduce themselves to me or my partner, and did not even know our names. In the massage therapy field, this is poor professionalism. 2) They did not perform any intake or interview. They wanted to start working without inquiring about what we wanted to focus on, and completely ignored asking about our health or injury history. This type of negligence not only worsens the quality of a massage session, but also increases the risk of injury. I had to stop my massage therapist from starting so that I can explain my needs. When both my partner and I specified what areas we wanted to work on, both therapists seemed confused. 3) Major dealbreaker: My massage therapist brushed against my genitals maybe 4-5 times. I knew it was not sexual in any way, however, this is a mistake that should NEVER happen during a massage performed by any therapist licensed in New York State. The draping around my genitals was also poor; the draping came off easily and made it easy for her to brush her hand against my underwear between my thighs. 4) I requested a Deep Tissue massage. Instead, I received what I would describe a Swedish style massage with quick movements but with more depth. In contrast, Deep Tissue is supposed to be slow and deep. 5) My massage therapist did not have a good understanding of anatomy, which made me wonder if she was licensed. In NY state, a solid foundation in muscle anatomy is a MUST for licensure. For example, I requested work on my piriformis while lying face down, and she said that we will work on it when I am face up. The problem? The piriformis is a muscle in your buttock. You can only work on it when a client is face down. After I pointed to my piriformis, she then proceeded to work on my hip/buttock area in random spots, completely missing my piriformis muscle. For any massage therapist, this is a VERY important muscle to know, as it contributes to a lot of back pain and can also cause sciatica. I am surprised that a massage therapist at an establishment that also does physical therapy had no idea how to find or release this muscle. 6) Twice, my massage therapist tried to work on a ligament, and both times I had to stop her. For those who don't know: Massaging ligaments is dangerous, as it can stretch out the ligaments and cause joint instability. You should only have your muscles and tendons massaged, NOT ligaments. My partner also received a stretch that was dangerous for his shoulder. Overall, I would not recommend this place. There are so many more qualified massage therapists in NYC!

    Theraplay LIC - kids_activities - Updated May 2026

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