This was my first experience going through physical therapy and I could not have chosen a better…read moreplace. Repsher physical therapy is such a caring place from the wonderful people that greet you in the office to all the therapists on the floor that guide you through your recovery. I worked with Brandon for 8 weeks and learned how to improve my back issues with exercises targeted to strengthen my muscles and core. He was amazing and has helped me so much! I have taken what I learned and will continue my recovery thanks to Repsher and Brandon.

IF anyone needs to go to Physical Therapy, Repsher & Associates is the PLACE to go to. My…read moretherapist's name is Shane. He is AWESOME!! I started there in mid-October, and my last day is December 27th. I broke my bone in the back of the knee. In other words, I broke my Tibia Plateau. I went through hell, but when it came for Physical Therapy, Repsher & Associates is the place to go to. Ask for Shane. He is AWESOME!!! I have my life back.

Well it has been a few years since my last review of this business after 2 billing mistakes. I had…read moreinitially decided never to use them again because they just cannot get their billing straight. However, they have terrific practitioners. So, I decided to try them one more time hoping that maybe their billing staff had improved. They actually messed up the billing yet again. They sent me a copy of the insurance company billing instructions I had given them for my file. It specified the name of the insurance company and the exact address and contact information. They ended up sending the billing to a completely different insurance company - that has been out of business for many years - totally ignoring the information they acknowledged they had in my file. Although they have some terrific PT folks their ongoing billing errors create more aggravation than I am willing to deal with.,

Unfortunately, I cannot in good faith ever recommend this place. At my first appointment which…read morejust happened to be incredibly awkward, I was told by the "therapist " highly conflicting information. I went by what she said and asked me to do even tho I was extremely uncomfortable with her requests. Today I received a call from her telling me she has decided to change my appointments to another "therapist" that I don't even know! And all of this was done behind my back. I had zero input and also zero knowledge this was going on. This left me no option but to discontinue their "services". Yeah, they are "different" and not necessarily in a good way either. Be careful as you just never can tell what the ulterior motives are...

Between my wife and me, we have experienced care by 3 physical therapists and 2 chiropractors. Joe,…read moreConor, and Trish, the PTs, deserve 5 stars each. They take time to diagnose, discuss, and apply sensible programs. They keep on the ball by tailor-making the procedures and then "up the stakes" as the client improves. The person's needs and abilities are honored; yet there is also firm and respectful nudging to up his or her efforts. Conor, Joe, and Trish have friendly personalities. Over the years I've gone to many PT providers. These are the best! Dr. Traudt examined my needs and correctly directed me into PT. After that, he cordially keeps in touch with words of advice and support. Dr. Fitzgerald is taking excellent care of my wife, and shares her care with PT Trish. My wife is grateful for receiving great coordinated help. We thoroughly appreciate our relationship with ACPT, and that includes the pleasant and helpful office staff.

I highly recommend Albany Chiropractic and Physical Therapy. I had a partial knee replacement and I…read morewas nervous and scared. But as soon as you walk thru the door you are greeted by Amy and Toni- they are friendly, professional and make scheduling easy. The PT I saw mostly was Trish. She made me feel comfortable and hopeful. She patiently worked with me and showed me all that I needed to do. She was extremely knowledgable. ( I also worked with Conor and Joe - who were also friendly, professional and very informative) I honestly never would have thought I would have come this far in such a short time. Because of that - I will be scheduling my other knee for surgery and will definitely be calling Albany Chiropractic and Physical Therapy! Thank you to everyone, Denise M

Had my shoulder therapy done here after a rotator cuff repair. Amazing how nice everyone was. Rick,…read moreone of the PTs, really works hard at getting you better and also makes the sessions enjoyable. This place is so much better than the factory PT place over by UAlbany. I highly recommend this place. I am much better now and it's because of the therapists at this place!

This is by far, one of the worst providers I have ever been referred to! My first appointment…read moreconsisted of Svetlana Koltin suggesting I purchase about three different supplements from her and attend the Pilates class that she teaches on the side as she moved my arms around (I was being seen for shoulder issues) and made measurement notes. I received no treatment, but was somehow billed for both evaluation and therapeutic exercise in my first visit. I came for a second visit three weeks later, as I was hesitant to return after my first appointment. My treatment in this second appointment consisted of Lauren Leone sitting me in a room with a heating pad that smelled like old, dirty, wet socks for 15 minutes before coming back with three pages of exercises and a used red tension band. She told me which exercise to do and how many reps to complete, then left the room while I did most of the exercises. She seemed completely disinterested in how I was doing the exercises while in the room, so I had to continually ask if I was doing them the correct way. If I had known the extent of my treatment would have been following a worksheet with brief descriptions and pictures, I would have consulted Google and saved myself the copays. It was clear that Lauren was getting ready for the end of her day between her stops in my room to "see how I was doing." I came back for my third appointment and was told that Lauren wasn't going to make it in and that they had called to leave me a message. I checked my phone, and sure enough there was a message an hour before my appointment stating that it had been cancelled. I was very upset by this, so I just walked out and called them a few minutes later to cancel all future appointments with them. As if their sub-par care isn't bad enough, their customer service gets even worse. A few days ago, I received a billing statement from Albany Physical Therapy stating that I owed them money, which was confusing to me as participating providers on my health insurance (PPO plan) cost me a $20 copay for each visit, which I had already paid. I called my health insurance and was informed that no claims had been submitted. When I called Albany Physical Therapy, I was told the receptionist couldn't help with claims information and she'd have the office manager call me back the following day. I got a call from the office manager and I explained the situation to her: a) the billing statement was incomplete b) my insurance provider never received a claim for the first date of service. She spoke over me on several occasions, and when I got tired of that and started to continue speaking over her she got irate and said, "there's nothing else we have to talk about - goodbye" and hung up the phone. I immediately called back and told her I didn't appreciate being hung up on, to which she said, "I didn't hang up on you - I said goodbye. You're obviously a very angry and unhappy person and I have nothing else to help you with." I pressed her on the previously mentioned issues and she blamed my health insurance for processing the claims incorrectly. She also lied and said that she had an EOB for both dates of service (an EOB is only generated when a claim is submitted) She got angry, told me to "stop harassing" her and hung up the phone immediately. I then called my health insurance to find that they not only never submitted the first claim, they also did not submit authorization for treatment which is why I had a remaining balance for the second date of service - it was a penalty for no authorization. This is interesting to me, because the physical therapy office is the one that puts an authorization on file. Meaning, if they don't put an authorization on file, you get billed not only for your copay each visit, but also a $30 charge that appears as "services not covered" (because there is no authorization on file). Long (LONG) story short, they are not only lazy, outdated, and incompetent healthcare providers, they are also attempting to scam patients coming to them in pain in need of their help and expertise. DO NOT go here, and if you do, please check your statements carefully, as they are most likely billing you/your insurance inappropriately, which is also known as FRAUD.

Could not be better! Arthur, the owner and therapy specialist, is extremely accomplished. He has…read morebeen in this line of work for over 3 decades. He has a wonderful personality and a great sense of humor. He has the knowledge and the equipment to deal with any physical issues. There are several other physical therapy businesses in the general area but Arthur is the "cream of the crop" He takes a very personal approach to your treatment and is sincerely interested in you as a person - not just a client. Do yourself a major favor and consider Arthur if you are in need of first class physical therapy.

I have had a couple of surgeries for a broken fibula. I…read morehad some screws and a plate put and and then some of them taken out. There was a lot of swelling and my surgeon had prescribed meds and an injection but nothing worked. I also was prescribed physical therapy which I had done by a different provider. No help. Then I discovered this provider and, fortunately, I have been seen by one of the partners Dennis Judd. The man is a wizard. In short order he found the specific cause of my discomfort and started working in it. Within 4 sessions my pain has considerably diminished! I know Dennis has close to 50 years of experience- and it is quite apparent. I give Dennis my highest recommendation.

Mason Bryda is an excellent therapist. He listens well and then comes up with creative ways to…read moreaddress any and all issues mentioned. He always gives a number of small, doable exercises to work on at home that really do help. He helped me completely resolve the knee issues I went to him for. I recommend him very highly.

A few months ago I had a weird muscle spasm type thing in my neck and since then have been having…read moreHorrible pains intermittently. I finally decided that I was going to have to see someone about it and was going to go with physical therapy and Melissa suggested that I try Dr Barr as Adam had gone to him years before and he was so great that Adam had been fine ever since. So, I decided to go give him a try. The store is a bit out of the way for me, it is past crossgates mall and bfs in a small strip mall and around the side, last on the row. When I went in, there were a Lot of people waiting and his receptionist was out sick. He doesn't have appointments and takes you first come first serve and I had no idea what to expect. I was so very very pleasantly surprised. He came out and spoke to all of us, assessed all of our separate and unique situations and directed us all to the proper location (like giving me paperwork, sending a woman that was in extreme pain into a room to lie down, talking to 'mattie' about how his backbelt was helping, another about her physical therapy options...he was impressive to say the least.) So after telling him about my issues and he did some tests on my reflexes and such, he had me lie on the mechanical table and after raising it up, put some warm towels on my back and had me relax. I was able to listen to his interactions with the other patients, including the adjustments he was doing for them, one of them grunted loudly and he replied in a stage whisper 'shush. you will scare away the new patients.' he was funny and very efficient. Then he came in and poked me in a few places and it made me yelp (not in a good way) then he put a few braces under my sides and pressed on those places again. No pain. so he explained that i was twisting myself in the wrong way when i turned my head and worked etc. he then pressed down on my back in a few places - no pain. I stood up and there seriously was no pain. He took a photocopy of my insurance card, wrote me a script for an x-ray and sent me on my way. All i can say is that i think he is absolutely amazing and a really cool guy. Thank you Adam. (and Missy.) If your back hurts or your neck or hips etc. go here. you may have to wait but it will be totally worth it.

I went to Dr Barr and family I am working for recommend him, I was having a lot…read moreOf trouble getting around, within in a week he had me feeling so much better. And been going for over a month now. Feel a lot better now. Teaches you what is best for the problems you are having. One thing he really cares for his patients. I highly recommend Dr Barr