I'm not sure I should even give a 1 star rating. I always had a good relationship with Dr. Van…read moreHorne, I just never liked what he did to me. I'll add pictures here that tells about my experience, the last 3 I took this morning showing all the dry skin on both legs. For the past 13 years I have never been without pain and problems. 'HERE IS MY WRITTEN RECORD" After receiving new hip 9 Apr. 2007 I started having problems with my legs (swelling and sudden sharp leg pains). From my knees down my legs turned red. 11\fs26 Sep. Got letter from Dr Van Horne office about bad DePuy ASR hip replacement implant from 9 Apr. 2007. 23 Sep. Called Dr Van Horne and was told to call Johnson & Johnson for Claim #. Called Johnson & Johnson and was given Claim # 186102756. Called Dr Va Horne's office and left Claim # on voice mail. 28 Sep. Appointment with Dr Countiss, was told I should contact Dr Van Horne about making an appointment. 29 Sep. Called Dr Vanhorne about appointment and got voice mail. 30 Sep. Dr Vanhorne's office called and gave appointment dates 4 Nov. for Imaging and 18 Nov. to see Dr Vanhorne. 5 Oct. Johnson & Johnson called to give me some information and ask me if Dr Vanhorne had recommended the DePuy hip. ( The answer to that was yes) Received letter from Broadspire informing me that DePuy would pay all of my out of pocket expenses including the deductibles and co-pays. 8 Oct. Called Black Chapman & Webber. 4 Nov. Went to Imaging, 18 Nov. Went to Paragon (Dr Vanhorne) and was told that I should have hip replaced as soon as possible due to problems shown on Imaging. (Note: I was first scheduled for Surgery the last of Jan. but did not go to surgery till the 24th of Feb.. Dr Vanhorne felt I needed to go to Radiation for treatment just before surgery. Treatment was $2413.00) 29 Nov. Started Physical Therapy. (approx. $169.00 a session for a total of over $4000.00.) December: 1, 6, 8,13,15, 20, 22 Physical Therapy. 24 Feb. Day of surgery. Reported early so I could go to Radiation just before surgery. Radiation was needed to stop unwanted bone growth caused from the first hip replacement 9 Apr. 2007. Dr Countiss ask to assist in this surgery and Dr Vanhorne allowed him to do so. I was later told by Dr Countis that Dr Vanhorne got a little rough and had to apply a lot of pressure trying to grind out my new hip joint, He told me that it took most all his strength to hold me onto the operation table. 27 Feb. Discharged from 3 Rivers Hospital after surgery to go home. March - Physical Therapy 10, 14, 16, 18, 21, 23, 25, 28, and 30 March. 28 Mar. Appointment at Paragon (Dr Vanhorne). April - Physical Therapy 1, 6, 8, 13, 15, 20, 22,27, and 29 (last day) April. My symptoms since Hip Surgery 9 Apr. 2007. (1) I have experienced fatigue ever since first surgery. (2) Had sensations down my leg off and on day and night of like a hot electrical shock, with tingling. (3) Up on standing I was unable to start walking for a few moments. I would try to, but my leg wouldn't work. (4) I had as much pain in my hip as I had before my first surgery and I still limped as bad on it as I did before, in spite of how hard I tried not to. (5) I have been unable to do a lot of the things I normally did all the time, before my first surgery, like mowing the lawns, doing a little work on my pickup, and things with my horses, which was my hobby. Also I couldn't do home improvement projects like I had in the past. (6) Problems standing up and setting down. (Always) (7) Hard getting in and out of car. (Always) (8) Right leg was asleep and numb almost constantly after surgery. Even woke me up at night. Right leg gets numb setting in car. Sometimes there is a pain similar to frost bite or lack of circulation and the numbness can causes problems when driving . (Always when over half an hour) (9) Sore muscles all the time in lower back, hips, and legs. (10) Can't take a step for a couple moments after standing up. Muscles are stiff and must loosen up before stepping away. (Always) (11) Hurts to walk. (12) Can't bend over to pick something up off from floor. Back, legs and hips hurt when trying to do so. (13) Back is always sore. (14) Can't put sock on right foot or tie shoe without help. (15) Legs swell, gets burning sensation and sometimes itch real bad. Sometimes I draw blood from scratching. (16) Bursitis in left hip. (17) I've noticed that my right foot sometimes turns in when I'm walking. Maybe due to tightening of leg muscles. (18) Lots of headaches. (19) Laying on my left side will cause my hip to ache. (20) One of the most challenging aspects of of the entire experience has been trying to stay in a good frame of mind. I have never liked to see people set around and feel sorry for themselves, so I have dealt with it on a day to day basis. It is now 2/4/2026 "Note, after all these years I still suffer leg pains and skin problems" In total I have had 3 hip replacements, 2 on my right side and 1 on my left.

Has retired. No longer in practice. Not much more to say except recommending Dr Owens in Medford at…read moreSouthern Oregon orthopedics.

Not covered by our insurance and can never talk to anybody I am not happy right now I ask for my…read moreblood test I've spent $3000 here and I get 0 no callback's nothing I am now in Montana trying to get help for my surgery I need on my stomach and asked the girls in the front office to send me my blood test they refused to do this they said well I have to come in and talk to the Doctor I'm not in oregon not happy

Was very impressed with my first appointment. The staff was very professional and friendly. The…read moretesting procedure for brain function was informative and liked that there is an app you can download and use at home to exercise your eye movements. Dr. Chambers presented medical approaches that will hopefully provide alternatives to mainstream treatment and big pharmaceutical company chemicals.

I was very impressed with Dr Castle. He was through and very knowledgeable. He diagnosed 3 foot…read moreproblems that other doctors had not addressed. He offered solutions and let me decide if I want an operation or not.

Dr. John Castle is a great guy, family man, Community supporter and best of all a great Doctor who…read moregoes above and beyond.

Dr. Van Horn used the wrong device in my left hip. He was experimenting with the device that it…read moreonly been on the market one year. I can only imagine that for some reason he received compensation to try a new unit. It was much too small for my stature and it's split my femur when he installed it. They did not catch this problem for 2 weeks and the device rocked around inside of my femur until it snapped it completely in half. He was thin on a four-week vacation in Peru so he hired an underling to work on me. That person wasn't qualified and destroyed the femur again. Two months after that operation the metal plate the installed snapped again so now I had a donut floating around inside of my leg. The pain was excruciating and I spent two years and five operations to be able to barely walk. I laid in the hospital for a total of over 60 days and about 90 days in rehab. I haven't been able to work since so the last two years of my life have been zero income. Tort reform laws in Oregon make it impossible to sue a doctor so there is nothing to be gained from this. I haven't even gotten a phone call or an apology. I would never ever let doctor ho in Medford at Southern Oregon Orthopedics or dr. James Van Horn at Paragon Orthopedics operate on me or relative or friend. They have destroyed my life and there's nothing that I can do about it. Stay the heck away from these companies. There is an expert in Medford Oregon and if you get hold of me personally I will talk to you about it. If you need more information I have a 31 page PowerPoint program with all the operational reports, X-rays and descriptions from three doctors of what they did wrong. I beg of you, tell everyone that you know never to go to these two surgeons.

What a wonderful group of people! Dr. Van Horne, you continue to be a wonderful doctor and person…read more Thank you

Canceled my last appointment without telling me. When I showed up to my last scheduled appointment…read morethey told me they had Discharged me from care. No thought of calling and telling me NOT to come to the last appointment. No thought of the patient or the treatment plan. The goal of Benchmark PT is PRODUCTIVITY not Patient care.

These people cannot be bothered to answer their phone. I waited on hold for a full 20 minutes to…read morespeak to a scheduling agent, only to be told to press 2 to get to the clinic. Upon pressing 2 the line went dead. In my opinion, they ought to close the doors, turn out the lights, and go home.

My favourite PA Ryan moved so I was sent to the new PA (I think he failed 3rd grade). His name was…read moreCarl, spent a total of 5 minutes (claimed in my chart 25). I have a standard practice of hitting record on my phone when I get a weird vibe and my bff was with me and got the same vibe. Carl basically said no break sending for an MRI (my primary and myself had already told him no break). When I went back to read chart notes they were just flat out lies! I screenshot them and sent them back with the facts (I talked to my bff and listened to my recording). He woke me at 7:40 the next morning saying I was removed from the practice for illegally recording him (it's not illegal just not admissible in standard court). I just read his notes and they are a complete fabrication again (he might think he's smart, but he obviously missed the app on our phones that can be used to record any conversation... admissible in Oregon courts also). You couldn't pay me to return there! Anyone referred there RUN. Negative 100,000,000 stars

I know that at least some of their actual doctors are great --doctor Bents for an example. But…read morethere office and assisting staff are a bunch of cold hearted idiots. The office manager Lisa, runs the place with her idiocy and an iron fist or something, and the doctors who are almost always not there, don't know how badly they are being represented. They run on negativity and deficit rather than on positivity and surplus. They need to learn it is easier to be pleasant and giving rather than always reverting to the opposite. They run all day on 20 minute slots. If you are five late, that's it, you are sent home. And if you need an urgent same day appointment to relieve severe pain, even if the only thing you need is a simple injection that you have had before in there office --forget it! You are sent all over town to any emergency or urgent care and will probably wind up having to pay cash for it. I needed this in order to go my second day of work on a new job and the office manager would not budge off her full schedule. THIS PLACE IS SOULLESS!!

They are rude and uncaring! I'd take stars away instead of giving if it were an option!read more

It's all about the$$ with these guys. After biling my insurance $6000 nothing is fixed. They…read morecharged #400 to my insurance company for a 15 minute visit. Remember, someone had to finish last in need school. I think it is these guys... avoid Dr Dunn if you want something done for real.

Check out this review of Bear Valley Medical Clinic, LLC originally posted on Google Maps…read more I will be seen on my next visit to Bear Valley Medical Clinic( post relocation of their office) for an appointment with Daniel Tibbits my PCP, whom has been very proactive and thorough since taking over my care. His approach to prepare a well developed plan of care to address all stated issues/concerns was most impressive. I have experienced nothing less than professionalism efficiency and extreme satisfaction with each appointment. MUCH of what makes this such a top notch group is the staff, who can't do enough to ensure all your needs are met in a timely and pleasant way. And I can speak from experience as a patient that was exasperated over a couple Rx refill incidents that while not the the fault of the Clinical staff ( was the part on the other end ). I found the girls (not to be a name dropper Amanda and Katie) at Bear Valley willing to assist me to the conclusion and admittedly my repeated calls had to have had them as frustrated as I. Yet conversely...never showed. This group is indeed a fine example of medical ethic and knowledge combined with business savvy. I commend those who serve, as well as who owns and/or run the practice. As a side note I am a nurse of 42yrs therefore, in the know, and ashamedly aware of possessing the common eccentricity of idiopathic noncompliance. So for someone who may be so used to being the caregiver and not so much paying attention to my own well-being, I am truly most content and appreciative of being associated with and in the care of this competent crew aboard this tightly run ship. Ahoy and may you have smooth sailing and much success in your new location.

Please do not ever go to this clinic for mental health care. The doctor came in and said "why are…read moreyou wasting my time" because I didn't want to take a medication he prescribed me. He came in with an assistant who stood in the corner and he never introduced. He never said hi. Never asked who I was or if I was there for any other reason. I started crying and he never even looked up from his laptop. He sent in a new prescription and told me to take it and come back in a month. I was sitting there crying and he just got up and walked out. No conversation, nothing. Made me feel like complete garbage and literally did not care. I will never return.

not user friendly have been all over want to purchase a gift card for a friend and still can't get…read moreit done

The buildings are a little funky walking up to them but once you get inside the ambience is…read morecompletely above so-grade standard. I have found this place and had Sam as my massage therapist. He was more than intuitive and gave me an incredible pregnancy massage. I really like how informative he was about each component of my ligaments muscles and target areas that I need help on. I will most certainly be coming back to have him help me with my pregnancy aches.