This review is long overdue. I was referred to Progressive Physical Therapy by my daughter's…read morepediatrician. Originally, we were sent to the Palmdale location but couldn't get an appointment in a reasonable amount of time. I called the Valencia office next and was offered an appointment right away with Denise. If I remember correctly, my daughter was their first infant patient. She started to develop a flat spot and PT was the best route to correct it without resorting to a helmet. Even though my daughter was the first infant, you would not have known from how well Denise took care of her. She made the exercises look and feel like play. No crying! Denise didn't just guide my daughter through the exercises but she also took the time to teach my husband and I how to do it at home too so we could continue the progress. Eventually, Denise had an assistant join (Ayumi). My daughter loved her. Ayumi was just as thoughtful and patient with my daughter too. I was lucky we got to work with them. Both women helped my daughter correct the flat spot in record time. We continued on with PT to help my daughter stay on track to hit her milestones and she did! During that time, we made great memories. Like for Halloween, the PTs dressed up and we had an appointment so I coordinated with Denise and Ayumi so they'd match. Another PT, Jean, was also part of the festivities and the three women with my daughter were the "four" blind mice! Great photo moment. I had so many more but my favorite was on graduation day (bittersweet too) when Denise and Ayumi ended the session I asked for a photo. My daughter had the biggest cheesy smile on her face while Denise and Ayumi held her up. I'll always be grateful for these two and will happily drive the extra distance for their help again should we ever need a PT. Thank you Ladies

My family had been to 4 physical therapy offices in the area - one on Tourney Rd, pne on McBean,…read moreone further down in Newhall on The Old Rd, and this one. Progressive Physical Therapy is the BEST one of the four. Front desk, administration, billing, therapists, clinic vibes. This the best one. They take both adults and age appropriate kids.

I came to New Strength seeking relief from long-standing chronic pain and pelvic floor issues that…read morehad been affecting my daily life for years. From the very first session, Jackie impressed me with her incredible intuition and deep expertise. She truly knows her stuff. She listens carefully, reads the body with remarkable skill, and tailors every treatment exactly to what you need in that moment. Her myofascial release work is transformative. I've experienced noticeable reductions in pain and tension that I didn't think were possible anymore. The pelvic floor therapy has been equally life-changing--gentle, effective, and delivered with such professionalism and care that I always feel completely at ease. Jackie doesn't just treat symptoms; she gets to the root of the problem and empowers you with tools to keep progressing between sessions. Her warm, compassionate approach makes you feel truly seen and supported throughout the healing process. I recommend Jackie to everyone I know who's dealing with pain, pelvic health concerns, or just wants to feel better in their body. If you're considering working with her, don't hesitate! Book that appointment. You'll be so glad you did!

I truly cannot put into words how life changing working with Jackie has been. I came to her in the…read moremost intense, constant pain of my life after seeing multiple doctors and trying other approaches with little to no relief. She was the only person who was actually able to help me. Jackie has an incredible understanding of the pelvic floor and the myofascial system and how the body holds tension. Through hands on pelvic floor work and myofascial release, she took me from debilitating pain to feeling almost zero pain, and I noticed meaningful improvement very quickly. The results were real and noticeable when nothing else had worked. She is compassionate, knowledgeable, and extremely skilled. I always felt heard, respected, and safe in her care. If you are dealing with pelvic pain, back pain, sciatica, or pregnancy or postpartum related issues and feel like you have tried everything, I cannot recommend Jackie enough. She truly changed my quality of life.

When I started going here I had to use crutches to get around on thanks to my fall at Enterprise…read moreRent a Car. It hurt using the crutches . I went to a Doctor who gave me a shot of gel in my knee cap which helped me to stand on my feet. It was still too difficult to walk so I used a cane. My Doctor set me up for Physical Therapy. He gave me a list of places and I chose this one. I walked in and the therapist they gave me was a guy by the name of Gabe. He was very professional and made you feel comfortable right from the start. Gabe has an incredible head full of knowledge. He listens to you and then he checks you out like the orthopedist does before they start touching in places that hurt. He is very gentle though. He explains to you why you are having the pain and what is causing it. He then tells you how you can get better by doing different exercises or therapies. He is an answer to prayer. I watched him as patients came in and he treats every single patient the same way! They all praise the way they are getting healed through his knowledge of what to do. I asked about his wife because she too is a therapist for Southern California Orthopedic Institute and they are very good there as well. When he spoke of his wife it was like a man truly in love. His face lights up at the sound of her name. I'm so thankful and grateful for having found this therapy place. As you walk in you are greeted by a cheerful lady by the name of Donna. They have therapy helpers by the name of Chris, Talia, whom I have been with the most. They are caring, kind hearted. And they all listen to you. Nothing you ask for is too much for these people sent from heaven. I feel blessed to have found this treasure place of HOPE for a brighter future through Physical Therapy. By the way in a matter of 4 weeks I'm back on the treadmill. Thank you Henry Mayo for hiring remarkable people like the ones at Henry Mayo Physical Therapy. If you want to be healed go here.

It was really tough when I first arrived, struggling with my mobility and walking. I am incredibly…read moregrateful to Andrew and Amanda for their tremendous help in improving my balance, mobility, and walking. This place is really great and helpful if you want to improve.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future

I feel so lucky we found on our path Progressive Steps. My son does Ot, social, speech and…read moredevelopmental therapy with them and ALL the therapists are AMAZING! Sheryl, the coordinator, is always available to help us with anything we need. I see my son doing every day better and better and with them I'm learning too how to talk to him in a way that he can better understand. He is happier then ever! If you are looking for good therapists to help your kid you want to have them!

I was contemplating on writing this review, because of the fact that my son is not enrolled in…read moreservices at this facility. However, my interaction with their administrative staff this morning left me wondering how many other parents/families experience the same interaction I had. I hate to leave businesses these type of reviews, but here my experience goes! I placed my son on the wait list several months ago after reading all of the wonderful Yelp reviews and this being so close to home. As we all know, there is such a high demand for speech services, so I was extremely glad that I was able to even place him on their wait list. Well, today I received a call from their facility. I was given the option of enrolling my son into two sessions (Thursday in the afternoon and Friday at 8am). I do understand that I selected the open availability selection, but seriously, 8am? That's the time I start work. Anyway, I didn't mention that to the admin lady. I asked her if I can give her a call back in five minutes. She proceeds to tell me, "I mean, I'm going down the list of parents who stated they have an open availability spot, so you can call me back, but this is a first come first serve type of spot." Or whatever she said at the end. Then she stated, "Open availability means you can come at anytime." Now, this irritated me because why would you try to be condescending? I also needed to consult the time with my husband given we work two different schedules and needing to confirm Friday at 8am would work for him. I would've also had to notify my supervisor who is extremely supportive. But, after she stated that I gave an attitude back and told her to remove my son from the waitlist then I hung up. I'm very disappointed given I felt this could've worked if she would've allowed me to confirm scheduling with 1. My husband and 2. My employer, however there wasn't much grace there which resulted in how the conversation ended. I hope your experience is better than mine! Good luck to all the parents trying to enroll their children in services.

Fantastic group of therapists, one on one care with your child. My wife and I have been very…read morepleased with the results and progress our son has made with this program. I highly recommend it to anyone who has a child with developmental delays.

I have been coming here for three weeks so far and I absolutely love this therapy center. I come…read morefor occupational therapy and I have the pleasure of having Stephanie as my therapist and she is beyond amazing. She's very personable and has a very great attitude, and cares about her patients . Exercise that she makes me do is actually working slowly, but surely, and makes me feel better once I leave, which is a huge plus. It's very professional and I like how they all wear the same shirt to be in uniform and it's a very clean and spacious building. I also like that it's not far from my house and there's no traffic to get here. They have really good apparatus too for your injuries and my favorite is the red light therapy, which works pretty good for certain parts for injured persons. The ladies at the front counter is also very friendly and get the job done when you wanna make your appointment. I highly recommend coming to for your injuries. They also have PT as well. -Marshay D.

I went multiple weeks to alleviate an extremely painful sciatic nerve issue. I needed to strengthen…read moremy core and glute muscles to support me better. The therapists did a great job. Not only did they help work out my issues, but also provided a great deal of education so that I understood what they were trying to accomplish and they left me with a home stretching and exercise plan to that I could continue to improve. The only negative was inconsistent therapists. They changed often. All were good, but some better than others. Ot would have been great to see the same one each visit, In the end, I could hardly take a step when I started, and left almost back to normal,

Do yourself a favor and just go here. Dr. Jen is so helpful and knowledgeable when it comes to the…read morebody. This isn't a little 15 minute crack and leave appointment. I started seeing her when I was pregnant and she helped make my labor go so smooth and massaged my legs using pressure points and reflexology and did a full body adjustment with the knowledge of how to handle pregnancy. I've continued to see her after my pregnancy because of how amazing she makes me feel after I leave!

There are not enough good things to say about Dr. Vaccaro. I have been coming here for the past 6…read moremonths and am really pleased with the services she provides. She is extremely knowledgable, personable, and individualizes her sessions based on the clients needs. Dr. Vaccaro is also Webster certified, which has been a great bonus since finding out I am pregnant. Jennifer, the front office manager and RN, wears many hats but continues to make me feel like I am the only client in the office. She is intelligent, attentive, kind, and patient. I look forward to my next appointment from the moment I leave the office and can't wait for all my future mommy-daughter dates in the office!

I'm very thankful for the care I received from Daniel, Denice, and the entire team. From the start,…read morethey created an environment that felt both professional and genuinely caring. Recovering from back issues can be physically and emotionally draining, and their warmth, encouragement, and expertise have made a tremendous difference in my progress. Daniel has been especially proactive and considerate in customizing stretches and exercises to rebuild my strength and mobility. It's obvious that he truly cares about finding the best approach for each patient, and I always felt supported and listened to throughout the process. Denice has also been wonderfully kind, attentive, and encouraging every step of the way. What stands out most about this practice is not just the high level of professional knowledge but the human touch behind it. Everyone on staff treats patients with patience, respect, and genuine kindness, and that care shows in everything they do. I'm truly grateful for all their help and wholeheartedly recommend them to anyone looking for excellent physical therapy.

The scheduler who makes the initial appointments is terrible. I have been trying to call and make…read moremy initial appointment for 2 weeks now. I've gotten only one call back but I was at work and couldn't answer. I am in PAIN and I cannot be waiting 2 or more weeks just to finally talk to a scheduler! From past experience, this place is busy and it will take me another 2 weeks just to get an appointment. Not to mention that when I finally pressed a different extension for the returning patient scheduler to see if they could help me, she was so flippant and rude. I'm so frustrated. I asked my doctor to refer me to SCOI physical therapy instead and before I even got confirmation that my referral was approved, they called me to get me into their system. What a difference. To be fair, the physical therapists at Henry Mayo are professional and kind and patient and good at what they do. It's too bad that the schedulers are none of those things and that you have to get through them to get help.