For me, this was a first time online purchase of a firearm. Have bought a large number of firearms in my lifetime but I was very very nervous about stepping into the online realm of Gun buying. Gundock had an excellent price ($250 lower than other online brokers) on the item I was looking for, a very hard to find EAA Witness 2311 Match X. And had it listed as in stock. The price and availability actually made me even more anxious about making the purchase, seemed too good to be true. -Made the order Friday 6/13 -Ensured that the FFL info went out the next day 6/14. -Called the following Monday 6/16 and Tuesday 6/17 but was unable to make contact with anyone, so I left a voicemail and sent an email to confirm they'd received the FFL Info. -Received an email early Wednesday 6/18 stating FFL was received and that the item would ship the next day 6/19 (a federal holiday ) which it did ! Tracking information was solid (paid for the expedited shipping) and - Had it in my hand by lunch Monday 6/23. Overall, I personally had a very good experience with them. 11 days total time, including 2 weekends and a federal holiday. Received the product 100% as described, including the special EAA shipping cooler in the advertisement. read more

TheGunDock.com - Witness Match X - Guns & Ammo Near Me - Paris, Kentucky

Lacks integrity when he should be taking responsibility for what they failed to do as a business. Ordered a NFT product on March 2nd. March 17th still not shipped out and when questioned about it over the phone all he did was place blame on the ATF, the FFL receiving the product and the form 3. Not the fact they haven't dont their job even after continuing an open conversation via email for the past 2 weeks. Everyone who gives them a less then stellar review is "shady" according to their review rebuttals. Will make sure to place them out there as less then worthy of anyone's business. I notified the owner this morning if I didn't have a shipping number by Thursday I would cancel my order. About the only thing he did fast was take it upon himself to cancel it minutes later. STAY AWAY from the backwoods run establishment. ​​ read more

I have bought from TheGunDock several times over the last two or three years. Probably four or five purchases. Every transaction has been perfect. It's been timely and I got exactly what I ordered and I paid exactly what I thought I would pay. I recently ordered something and had to return it. My 63-year-old eyes could not see what I thought they could once see and so the optic I bought was useless for me. I returned the optic. My return was effortless and friendly. It was a normal business transaction. The owner over communicated with me so I know exactly what was going on. 100% will purchase from them again. read more

Buyers beware, I ordered a CMMG UPPER from them and didn't like it. I returned it new and unused in the original box. They charged me a $70 restocking fee. I will never order from them ever again! I advise everyone to avoid this company! read more

I've purchased several firearms in the $1-$4K range, along with a scope, from TheGunDock and every order has shipped quickly and arrived in excellent condition. Communication has also been excellent. I've never waited more than 12-16 hours for an initial reply and usually get follow ups within 6-8 hours. I did have a situation where a listing was not as clear as it should have been for a particular variant of a firearm and truthfully I should have double-checked the SKU on other sites and done my own research before spending $4k on a rifle, but nonetheless TheGunDock accommodated the error in their listing and worked with me directly to resolve it. Brad (who I believe is the owner) handled the matter professionally and fairly, and that showed me they value their customers and stand behind their business even on tight margins. Because of that experience, I've continued to place more orders with them. If you want a dealer who takes customer service seriously and delivers on time, I'd recommend TheGunDock. Just do your due diligence and review SKUs as part of any big purchase. read more

Placed an order after calling to confirm they had what I was looking for instock and was ready to go. They confirmed that is WAS in stock and ready to go. I sent my FFL/SOT info, paid, etc. Call back to make sure they had everything they said everything was G2G. 3 days later they canceled my order because the SBR I purchased was in-fact NOT in stock. I had already started the NFA process at my SOT. If that wasn't bad enough the cancellation notice and it says a full refund of $0 (I paid $1756) at closing on Friday. When I called I got a recording saying that won't be back until Monday. Finally got ahold of the owner 6 days I after they canceled my order I got my refund. read more

I would not recommend making any purchases from The Gun Dock whatsoever. They have sent false shipping and tracking information and do not appear to be an honest company. read more

TheGunDock.com - False and fraudulent USPS tracking number - Guns & Ammo Near Me - Paris, Kentucky

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Great price. Ended up waiting about a month and a half for something that was claimed as in stock. Poor communication made me think I was being scammed. I would do business with them again, but they should really work on their honesty about shipping issues. read more

They had the small frame grip for Echelon in stock when no one else did, not even Springfield. Purchased it online at a good price. They set expectations for shipping time, which was accurate, but a little longer than I wanted because I was so excited to receive the product. Overall, smooth transaction and good price. BTW, love the small frame grip on the Echelon. Game changer for me. read more

DONT BUY FROM THEM!!!! The sell items on line that they don't even have, Then a week later they cancel your order

Purchased from the Gun Dock online because they had something I've been looking for a long time. Ordered Saturday. Got shipping notice Monday morning. Picked up on Wednesday. They already had my ffl on file and everything. Seamless experience, would definitely buy from again. read more

If I could give them zero stars I would! Agreed to purchase an item via a gunbroker transaction. They cancelled it same day claiming item "out of stock". Same item is now listed on their business site with over 90% price increase. Do not deal with this business! read more

They came through and I had no issues on their end. Fedex was another story but that wasnt TheGunDock's fault. Communication was great and they shipped my order out within 4 business days. Would purchase again. read more

I did business with The Gun Dock on the website GunBroker.com. He was prompt in getting my purchase (a target rifle) to me and it arrived a week after ordered. I followed directions in GunBroker and had my FFL dealer send their information right away, which gave The Gun Dock the information he needed to ship. After I contacted him using GunBroker, he replied using email, and we had one-on-one communication. I would not hesitate to do business with The Gun Dock in the future. read more

I recently conducted a transaction on GunBroker.com with this "company". After the purchase, I was surprised to learn that what I thought the listing was offering, was in fact NOT what was being offered. Upon diplomatically approaching the owner, he became combative and threatening. After strong deliberation, he agreed that if I returned the item, I would receive a refund. Given the mistrust - I did return the item with tracking and notified my credit card company of their antics and initiated a chargeback. As suspected, they attempted to claim that I had not paid for the item and attempted a claim within the GunBroker Platform. It is my intent to protect the public and to ensure that the unsuspecting public are not taken advantage of by such questionable antics! Avoid them! read more

STAY AWAY! This guy is real piece of work. The item pictured wasn't what he shipped me, then blamed the wrong picture on his distributor. He made the listing, this is between him and his distributor. He is also a fine print guy. Wouldn't refund shipping cost.. $9 to ship me the wrong part and $13 for me to send his mistake back. read more

Wasted 3 weeks of my time trying to chase down an order from them, paid on Feb1st, and after multiple emails & finally calls, they sent me an email saying their product was out of stock. Why did i have to spend 3 weeks to find that out? Hope they enjoyed floating $500 on my credit card for that time span. I wont make the mistake of ordering from them again. read more

ordered and paid for my firearms 2 weeks ago with 2-4 day shipping. They have still not shipped my firearms and I have asked for a refund multiple times with no reply or action. Will need to contact my credit card company to get my money refunded - buyer beware! read more

Ordered ammo from TheGunDock of Paris, KY that clearly stated "in stock". After charging my credit card, I get an email a week later indicating that the staff at the store had canceled my order without my authorization. Family owned or not, I am NOT doing business with this outfit again. read more

I purchased an item and the shipping was delayed and with me getting frustrated, I filed a complaint. It turned out that my item was shipped the same day I filed the complaint. I spoke to the owner and after having explained both sides, I apologized. I found out that it is a small business firm and not a big box store so they have limited people working and with all these pandemic, the delays caused it. All in all I am highly satisfied with the service and would certainly recommend their company, support small businesses. read more

I was looking for a specific handgun and after a Google search I found thegundock website, they had the item at a competitive price and after reading some review I was a little doubtful in proceeding with the order but I went for it. They listed the item as normally shipped in 2-4 business after receiving the FFL paperwork which my local FFL sent the first day, however my handgun was shipped in 7 business days. It sincerely didn't bother me as it was just a couple of extra days and everything else went flawless. I totally recommend this store/website. read more

False advertising, made a purchase from an ad that said it included a number of certain things and when I received it, it was missing two of the items on the ad. Contacted and he admitted to it have been a mistake promised to credit my account but never did. When I contacted him to follow-up on the credit her promised, he threaten to report me the ATF. Never buying from this company again! read more

I had an excellent experience with TheGunDock. As a resident of one of the most restrictive states in the US, California, I had been looking for a particular pistol for quite some time. As anyone from California knows, the market is very limited and what is "approved" by the State is very hard to come by. Per recommendations, I had been hitting all the big well known online dealers for quite a while with no luck. As I expanded my search, I came across TheGunDock and found they had this pistol available and for a pretty good price. Not the cheapest, but by far not the most expensive. So I went for it. The ordering process was very simple and fast. I didn't expect things to move to quickly due to the Covid's. Even their website warned that orders may take a little longer than usual and I was fine with that. I place my order mid day March 9th and several hours later they confirmed my order and asked if I could have my local dealer send them their FFL. I contacted my shop and they sent if off that same day. I got confirmation March 10th that TheGunDock had received it. I little while later, same day, I got word they had shipped it. On March 12th, I got word that it arrived at my local store. I was shocked at how quickly they processed the order and shipped it. The few interactions I had with them were top notch. Very professional and responsive. As far as the some of the bad reviews I've read about TheGunDock, I get it that even the best places have off days or somethings sometimes just fall through the cracks no matter how hard one tries. I feel bad for them if their experiences are real. I just hope they aren't just anti 2A trolls. TheGunDock came through for me with flying colors. Red, white and blue colors that it. I would not hesitate to order from them again. And I plan on it. Thank you GunDock. A job well done. read more