Quick response to schedual an estimate. Professional staff. Beautiful windows, wonderful workmanship and installation. Very reasonably price. Kept to their words. Highly recommend Thebco. Shout out and big thank yous to the two Davids and the rest of the team! read more

Mike and Mark installed all new windows and a patio door for us in 2 days. Can't say enough about their attention to detail and quality of work, and the clean up was incrediable. They were friendly and were very respectful of our property. Great experience! read more

Experienced, responsive, high quality and not pushy or too "salesy". THEBCO has done our windows and front door. Assuming the price is right, maybe siding when we're need it in a few years read more

Came to my house to measure for a door, then never called back and refused to return my calls. Weirdest thing I've ever experienced.

Mike and Mark are consummate professional installers. I am very pleased with the quality and work they and Thebco provided. Highly recommend this company. read more

This review is more for attitude and service than anything else. I had thebco do our siding, gutters, all windows, patio door and front door. This was July/August 2019. Everything totaled to about $46,000. Everything including the way we were treated was fine, until they were done with the work and had a couple issues. The pictures posted were from the front of our house roughly early May of 2020, clearly showing the siding separating. The production manager (unsure of his name), told my wife this was due to our roofing sloping. Clearly our roofing is not sloping, as it is 4 years old and is excellent condition. The guy very clearly showed an attitude about coming out to fix an issue he thought had nothing to do with them, when the pictures clearly show the j channel warped away from the house. He still 100% disagreed and was very unprofessional and nearly argumentative about it. We also had issues with a bird making a nest in our downspout that they installed. They wanted us to disassemble our downspouts and take care of it, most likely voiding our warranty. After arguing and fighting, a technician came out and was extremely unprofessional about helping my wife. Never said hi, never acknowledged her or said a word until he he said he was done, and left. The whole time with a nasty look on his face. Also, the siding guy installed a ring doorbell and when he installed it he never told us about it and installed it with the power on and ruined the doorbell. They did nothing about that. We've had to flip the bill to replace this. This is how they treat people after taking 46,000 dollars from you. I will NEVER hire them for anything ever again, and will find a different company to do our access door into the house from the garage. Nasty, nasty technicians. Please consider my experience with this company before hiring them. read more

THEBCO Windows & Doors - Windows Installation Near Me - Madison, Wisconsin

*THEBCO blocked my review on Google Reviews so here I am with my two cents: I wish I could say I was thrilled with our new door replacement, but it was underwhelming and overall very disappointing in both the workmanship and customer service. I had heard good things about THEBCO and decided to go with them for a new entry door with sidelights. I scheduled a consultation with Dave which had gone smooth from the paperwork to the door being delivered. However, the sub-contractors (Rick and Alex) hired did an absolutely terrible job to say the least. It was estimated the door would be installed within 4 hours, it took a little over 6 hours which I had no problem with. It was a big project so I assumed they just needed the extra time to ensure the project was done well. However, during my inspection of the completed door, I could tell the installation was rushed and very little thought was placed on the details in making the end product look polished and clean. The caulking around the door was sloppy and remnants of it smeared on the sidelight windows. The trimming around the interior of the door was not cut to size. There were a couple dings and dents found throughout the door. The hinges were not calibrated correctly for the door to shut tight. They had accidentally scraped a bit of paint off the door during the course of moving it and told me they used the paint sample given to them to cover the area. They did not consult with me about placement of our doorbells, so they were completely misplaced and not aligned at all. Additionally, Rick had the audacity to tell me it was a bad choice to go with a black door as it would absorb heat from the sun and cause the door to be too hot. We have a south facing building, and I had known this prior but knew it wasn't going to be an issue since we have an awning that provides a good amount of shade. I had to basically clean up the mess left on and around the door. It was just a nightmare, and unbelievable to deal with contractors that had little regard for their customers and their craftsmanship. I reached out immediately with my concerns and frustrations - while Dave was responsive, it was disappointing to hear him tell me that Rick "must've just been having a bad day" to justify the work that was done. Just unbelievable. They approved for a new door replacement and had Brandon and Christian scheduled to basically clean up the mess from the first sub-contractors including having to replace the first door. Overall, this entire process was not worth the money, headache, and every ounce of sweat trying to resolve this door issue. If I could give 5-stars, I'd give it to Brandon and Christian, they are the true MVPS to this story. More specifically, Brandon deserves a standing ovation for his professionalism, attention to detail, and willingness to go above and beyond to have made the second experience a smooth and positive one. I can't thank him enough. I don't usually write long reviews and I know everyone's experience will be different. However, I felt it was worth documenting my experience for prospective customers to see a different perspective other than just the 5 star ones you see on here. I will no longer be using THEBCO for future replacements. read more

The crew just finished our house - 11 windows replaced. Crew was friendly, responsible, and easy to work with! Highly recommended.

Last night we had the true test of our new door and windows. South Central Wisconsin was hit with severe thunderstorms. The rain just poured for a good 20 minutes or so. Not only did it rain hard but very strong winds blew directly into our new door and windows. With our old windows and doors, we would have been on hands and knees with towels and mops sopping buckets of water from our wood floors. This time we stayed absolutely dry. I was actually surprised we didn't get a even little leakage due to the intensity of the wind and volume of rain we had last night but, no, not a single drop. Can't say enough good about Thebco. You won't go wrong selecting them to replace your windows and doors. read more

Excellent customer experience at every interaction and with every employee. Product and installation were better than expected. I will be a return customer and recommend Thebco. read more

We had a 98% set of house windows installed by Thebco 14 years and they are still wonderful. They look great, are very, very easy to clean and have passed the cold/warm/dry test many times over. Last week we finally had the last 2% of windows installed, making the house complete. This year's initial visit and quote went well and accurate just as it had back in 2003. The ordering went as expected and the installation was fast, courteous and well done. We are most pleased with Thebco's work, product, friendliness and kind consideration. If further work or replacement need to be done in the future, you will most surely find their company's name and reputation at the top of our list. read more

To say we are happy with our new windows and doors is an understatement. We love our new windows and doors. They are beautiful! Our Thebco crew of Mike, Mark, Devin and Adam did a fantastic job. They were friendly, hardworking and very knowledgeable about their products and the installation process. They did a great job at keeping the installation "mess" to a minimum and did the installation in sections to keep the disruption to our home to the least amount possible. The whole process from start to finish has been easy and stress free. The project manager, Dave was easy to work with from start to finish and always readily available if we had questions. If I had known the process was going to be so easy and stress free I would have called them years ago. Now we are looking forward to seeing some savings on our energy bill. We highly recommend Thebco. Great product. Great service. Great company! read more