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West Des Moines, IA

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Theatrical Shop

3.2 (12 reviews)
Closed • 10:00 am - 5:30 pm

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Weddings By Design

Weddings By Design

4.1(35 reviews)
1.3 mi
•$$

I bought my wedding dress from Weddings by Design last week and they were so wonderful to work…read morewith! Melissa was my bridal consultant and she showed so much care for me, my family that had come with me, and even my fiancé who was not with me. She really took the time to get to know me and get to know what my style preferences were and understood what I needed to be able to not get overwhelmed by the options they had. She even let us go past my appointment end time because we were stuck between three options and put me back in each one to see if it could help me narrow it down and it absolutely did. I ended up buying my favorite that day and I am so, so, so excited to wear it for my wedding! If you are in the market for a dress, I highly recommend visiting Melissa and her team, they are amazing!!

I went to this store hoping to find my dream dress. I did find my dream dress but was not expecting…read moreso many headaches along the way. When ordering the dress, staff got my color wrong and almost ordered the wrong dress. luckily I caught it. Then told me the dress wasn't out of stock 1 day after telling me there were 3 left in stock. I knew this had to be a mistake and ended up having to talk to 3 different staff members before they could find the correct dress in stock. Now it's a month before my wedding and my wedding dress is literally falling apart at the seams. This should not be happening on a $2,000 dollar dress. I called the store to see what could be done and was informed that nothing could be done and I have to pay to get it fixed myself. As the lady on the phone told me this she did not sound sorry at all and was rather quite rude about it. I am not a fan of people who call businesses just to yell. So I calmly explained the problem and asked what could be done. Imagine my surprise when they informed me they would do nothing about the $2,000 dress falling apart. It was no longer their problem. I am deeply disappointed in their staff and lack of care concerning new brides to be.

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Theatrical Shop - accessories - Updated October 2026

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