UPDATE: The marina has been rebuilt as The Wharf Marina and is now managed by Oasis. I'll start…read morewith the positives - overall, the new concrete docks are solid and float well. That alone is a huge improvement that earns one additional star. The new marina office is nice, and the mail area is well-built. I agree with Tim B. about the not-so-positives. The dock layout was not well-thought out from a boating perspective. Liveaboard boaters who had been at Gangplank Marina for decades provided input on how the layout should be configured to ensure access to boats from land and for vehicles for delivery of large items necessary for boats and for repairs. This was ignored. We also suggested pilings to aid with docking throughout the marina. Pilings were only installed on Z dock and not installed on all other docks (we assume as a cost-cutting measure), meaning that docking in wind in double-loaded slips creates an added challenge. The facilities are new, which is fantastic, but they are not set up to serve boaters well. Laundry facilities are extremely expensive ($3.00+ per load). Bathroom facilities are not practical (shaving, washing your face, or brushing teeth with an automatic sensor faucet doesn't work well). Shower facilities drain poorly and shower heads seem cheap. Lights are too dim and do not work at all in changing room currently (has been reported numerous times over the past year). As an over 15-year liveaboard boater in the area, I wouldn't mind any of these things. However, the proposed price increases per foot for 2023 don't make sense. The 2023 slip rates and fees put the cost of living at the marina over twice as high all other marina in DC, including Navy Yard and much higher than Capital Yacht Club, the private member club also located at The Wharf. The level of service also doesn't justify the prices. I want Wharf Marina to be a world class marina. There is still much work to be done to get there. If the 2023 prices remain, I'll be looking at other marinas shortly.

From the water it's an absolutely beautiful approach and the docks are brand new…read more Once on land though, it's an absolute nightmare to access your boat and/or ground transportation. The only parking lot is the underground lot for the Wharf which cost you $45 for a half day. There are no carts available and we couldn't seem to figure out where to pay for and get ice. For a "world-class marina" they do very little to help out actual boaters. Buy some carts. Get a launch boat for those tied to moorings. Figure out the parking situation.

The freshwater pump on my 34' Searay boat failed on July 2nd and I needed a replacement before the…read more4th of July. I called Washington Marina at 4:00 PM on July 2nd and Washington Marina came thru with the part on the morning of July 3rd for me and saved our holiday celebration out on the water to see the 4th of July fireworks !

This place is the worst. I moved last year to the Wharf where employees treat you right! They've…read morehave 2 mechanics in two years and no one in parts. The place is empty and reflective of poor management. Service department only takes high dollar repairs no tune ups no oil changes. The place is a joke,

To the booking, the pick up, the drop off everything was a perfect experience with my daughter prom…read moresend off. Aaron was so full of good aura and made my daughter day special. 10/10 highly recommend!

Amazing experience!!! I rented the Aston Martin for my wife's birthday and it was exactly as…read moreadvertised. Great customer service and very responsive. The process was quick to sign the contract, pickup the car, and turn it back in. We will definitely be back!

72 85 Centerville Rd " l love Shettz! Honestly, it's one…read moreof those places where you 'd think the food the make would ' be Very good, but you try it and oh my gosh, it's delicious " The people are very friendly, l really recommend it

Don't go here it's a waste of time every other shop in the nearby radius is 10x better and you…read morewon't waste ur time i've came here 5+ times the past year and every time i come bring something in it's some bs, just asked them to find a leak on my tire and said it would be a 2 week wait, for a 5 minute job? I've also asked to buy universal oils and other fluids and if YOUR bike is not honda they will tell you to fuck off, these guys are a bunch of cucks 0 starts not to mention if you bring your bike in here you might not see or hear anything for the next 6 months , This is my first time EVER leaving a review in my life that's how bad this place is if u don't believe me come find out for urself, the staff is always rude and disrespectful and have a attitude like dude get another job if u hate it that much don't come here if u want ur bike fixed and or service related issues -100/5 stars

I recently had a new set of tires and brake pads installed on my 2022 Honda GoldWing. The parts…read moredepartment was very helpful in ordering the desired (Bridgestone) tires, and scheduling a prompt service appointment. while the service department provided quick service, I found the service manager and technician lacking in courtesy and professionalism. I have been riding for 45 years - many of those on GoldWings. Honda marks their large motorcycle wheels at the factory to show where to place a tire's heavy point (dot). This aids in balancing the tires. I politely asked Honda of Crofton to mount my new tires' yellow (heavy) dot adjacent to these marks. This minimizes the number of balancing weights required, and provides the smoothest ride possible. I even added tape to the factory marks, and made my request in writing. The manager and technician completely ignored my request, resulting in a huge number of stick-on weights, and a front wheel imbalance. Additionally, the technician broke a panel on my trunk, which I found a few miles after I left the shop. I found the employees unfriendly and uncommunicative. The service manager did not outline what work was completed, nor break down my bill. The facility is crowded with quads, motorcycles, and lawnmowers. There are three basic chairs in the middle of this for customers to wait. No refreshments were apparent or offered. The facility is unclean and unkempt. My "technician" was "pulled from the warehouse" because they were understaffed. I'm not sure he/she is actually a certified GoldWing tech. My experience was underwhelming and leaves me with doubts about the quality of their work. Worst of all is that patronizing feeling of being patted on the head and ignored. I've been riding and wrenching longer than most of these employees have been alive. If you value trust and respect, take your business elsewhere. Update ... The owner has reached out to me to discuss my experience. He kindly offered to rebalance my tires using my (Honda's) preferred method. I appreciate the follow up.

The people were super nice and helpful. I messed up my appointment but they were able to squeeze me…read morein. They did a good job at responding to my messages and notified me when my car was ready. They did good in general. I paid extra for carseat shampooing and my seats were super clean. It needed some TLC and they did just that. Outside left a little more to be desire. The body was sparkly and cleaned, but the wheels definitely were not. The wheels didn't look cleaned at all. (Hence the star removal.) I think price is a little bit high, but I would reconsider them again when I need an annual reset. I was not given the first-time discount, but they said I should call and have that applied next time. So I recommend you call for your first-time to get that first discount.

Zach got my car RIGHT!! Took the time to remove every trace of it being a mom mobile!! Feeling…read morebrand new, thank you!!

Despite of the negative reviews, I took a risk and took my car in for detailing and a quick wash…read more An easy clean that turned into a complete nightmare! My interior wasn't dirty to begin with, nothing that a few wipe downs and vacuuming couldn't fix. My main concern was the trunk lining of my car with the debris and grime that have accumulated over time. Tahalia was pleasant and told me not worry about anything. I dropped my car off at 5:45 p.m. and left for dinner. I came back around 8 p.m. to check on my car and the exterior looked good until I noticed a hard droplet of some type of cleaning product on the hood area (it wasn't there before). It was tough to get it off that I thought it was going to chip off the paint! I was told that it was going to cost extra to buff it out but why? It wasn't my fault to start begin with. I proceeded to the trunk area and it was still dirty! I gave them another chance to get it right and walked around the mall to kill time. I came back around 8:40 p.m. anxiously checked my trunk again and it looked better from before but the backside of my car had water and debris from cleaning the linings. At this point I'm upset and frustrated. A guy had to scrub it with a hard brush to get the dirt off and pat it down dry. The linings now looked stained and spotty and honestly it was too dark to see if it completely came off. I checked the inside and the right side of backseat had dust. The backside window had specs of dirt from the inside. Again, two of their employees had to fix these issues. It was close to 9 p.m. and I understand that everyone just wanted to go home but this all could've been avoided if the job was done efficiently. They had two other cars along with mine that had issues as well. I was told that the gentleman that handled my car (I believe his name was Keith) was let go early to go home and didn't finish the job completely without letting anyone know. Why didn't they do a routine check to make sure the job was DONE? Miscommunication or not it's still not an excuse. Tahalia apologized more than once and gave me a discount voucher for my next visit. She was professional throughout the whole process but I'm not sure if there's even a next time after my first time nightmare experience. I'm scared to check my car in the daylight especially the section where it had debris from cleaning it. The only reason I'll be back is to have them fix the stained section they left but otherwise I will have to take my business somewhere else.

This place charged me $320 to perform what is supposed to be a complete detail of the car. When I…read morearrived to pick the car up I even tipped the counter guy for the team bringing my total to almost $400. When I went to get the car though I noticed numerous areas that had not been touched (cleaned) several locations on the car were still filthy. I went inside to discuss this with a team member and he came out and kept spraying, spray wax on the car and rubbing it off stating the dirt on the hood was under the paint. This is a 2017 Toyota Highlander. Do you know what the odds are of the paint job being faulty from the factory and only being noticed 3 years after owning the cart. ASTRONOMICALLY HIGH AGAINST. In fact the marks on the hood are not under the paint. They just needed to be cleaned prior to spraying more and more wax over top of them. The interior was not fully cleaned either and there was considerable dog hair, dirt and debris on the instrument panel and the cup holders and the dashboard. THIS COMPANY SUCKS! They are not worth your time and money. Look at my photos, would you want to see this in your car after spending almost $400? As a last resort I called the corporate offices 6 times over a 3 hour period after leaving the location, even leaving a heated voice mail message about how frustrated and unhappy I was. NO ONE EVER CALLED ME BACK. Do yourself a favor and say away from this company.

Only place to ever buy a truck or have your truck repaired ! Pat and staff are amazing . We buy…read moreall our trucks from these guys . They 100% stand behind what they sell and service. Great to do business with !

Always kind, professional and quick! BTR has services our fleet for several years and we always…read morehave a great experience. Pat, Amy and Richard are always there in a pinch. Great company to partner with.