We just took a party bus last Saturday on 10/24 to go to a Gryffin show at the Expo Park. John, and…read moreour driver Dennis, made the whole situation so seamless and easy. Our group was about 34 people so we got the 40 person bus and that bus was so nice, my entire group enjoyed it. Dennis was very communicative with us on where he will be to pick us up (as you know parking in LA is terrible) and he even made a pit stop for us because so many of us had to use the bathroom before the show.

Best party bus service I used!…read more John took my party of 40 to a dodger game on a 100 degree day and the AC was ripping - ice cold! Very professional service. Will absolutely book again!

I would give 10 stars if I could! Serge, our driver, absolute top notch! He was waiting for us at…read morebaggage claim, with a beautiful sign his wife had made to greet us as well as a little treat I had requested. He was so personable, funny, and went above and beyond to make sure my mother and I were taken care of in every aspect. Communication was flawless with Loulou and made every step of the process easy. This was for my mother's milestone birthday trip, with the car service and destination hotel being a surprise. Using Black Diamond Executive was the best choice for starting out our trip. I cannot say enough good things about the service, appearance of the staff and vehicle, and overall experience! I'm sad I don't often visit the west coast, but if I do come back, this is the company I will definitely book with! Thank you again Serge & Loulou for a wonderful experience and treating us like family!

I had the pleasure of having 2 trips with Black Diamond Executive Transport from Los Angeles to…read moreNewport Beach & from Newport to the Airport. Excellent professional chauffeur service from start to finish. The driver was professional ,punctual, courteous and safety - conscious. I felt completely comfortable and well looked after throughout the journey. The vehicle was clean and comfortable and the driving was smooth and careful. Communication was excellent, and I appreciated the day before reminder. Everything was handled efficiently and professionally. I highly recommend this service to anyone looking for a safe, reliable, professional and trustworthy chauffeur. I will be using them for all my trips in California.

I was looking for a party bus for my staff to go to Daytrip LA for their season finale, and…read moreBOY--couldn't be happier with this company! From start to finish, Mike's genuine care for hospitality and customer service was absolutely felt. He made the entire process so easy and was always available to answer any questions or concerns I had before booking. That kind of communication and attentiveness really stood out to me! But the day of transportation was truly the cherry on top! Our driver, John, was the absolute sweetest and made sure we had the best, top-notch experience possible. He kept the AC CRANKING and the bus bumpin' and jumpin' the entire time! I'm still not sure if some of those bumps were John making the ride extra fun for us or just the streets of LA, but either way, my staff and I were laughing the whole way! Between the unbeatable pricing, trustworthy and friendly staff, FUN drivers, and seriously top-notch customer service, I genuinely don't think we could have asked for a better experience. Genesis Limo absolutely delivered, and I will 100% be using them again for our future events. Thank you, Mike and John, for making our day so much more fun and memorable! You guys were AMAZING!

A+ all around. Reasonable prices, excellent service from owner Mike and driver Ray, clean and fun…read morevan. Made our night to see RUSH at Kia forum so much easier and FUN!

We booked first class limos for our transportation at the end of our wedding. The service was…read morefantastic, from the booking experience to coordinating with me and the wedding coordinator. We added a bottle of champagne for the ride and it was all reasonably priced. The ride was smooth and seemless. I would recommend booking with them again.

I had three party bus companies lined up, with 1st Class Limousine being one of them. I chose to…read morepay $150 more compared to the other two companies because I trusted they wouldn't let me down. I didn't mind paying extra out of pocket for my birthday because I wanted everything to go smoothly. I knew that if I went with the cheaper options, I might regret it. Yolanda was great and clearly knows how to make sales. She followed up regularly to ensure my reservation was locked in. I booked a party bus for 25 people for $900 for five hours. Initially, she quoted $750 for four hours, but I added an additional hour because we were traveling far. I even took the time to visit and inspect the bus to ensure it was what I wanted, as it was the last available bus for Saturday, 9/21. I booked with 1st Class Limousine because, as mentioned, I didn't want to be let down. I specifically requested for the party bus to arrive at 6 p.m. at the pickup location. However, Yolanda called me at 5:47 p.m. to inform me that the party bus I had reserved was experiencing mechanical issues. She then offered me either a Sprinter van or a limousine, neither of which matched what I had originally booked. I chose the limousine, since I had to decide quick and had reservations at 7pm in Clermont . When the limousine arrived, it was noticeably older, with worn leather seats. The limited amount of drinks and ice provided was far from sufficient for my party, which was very unprofessional. We couldn't even chill our drinks properly due to the lack of ice, despite being told that ice, water, and soda would be provided. We ended up waiting at our destination for four hours, as we had to wait longer than planned for the replacement bus I had originally reserved. They offered another bus, but it wasn't what I requested, further impacting our experience. While I understand that mechanical issues are out of the company's control and that safety comes first, I was disappointed that no additional free hour or discount was offered to compensate for the inconvenience. I later found out that the Escalade limousine was $175 per hour, not $187.50, which is what I paid for the party bus. While we did eventually get the bus I reserved, we had already waited four hours, and by that time, my guests were fed up. To make matters worse, I had purchased large 40-inch number balloons to decorate the bus, which went unused since the bus wasn't there to pick us up. The time and money I spent on those balloons, as well as the overall inconvenience, were frustrating, especially since no discount was offered even though the limo was a lower-priced vehicle & I'm sure the party bus they were offering was small which meant lower price too. The driver, Juan, was excellent and provided great service, but the last-minute changes and the four-hour wait left my guests frustrated, and the entire experience was incredibly stressful. Unfortunately, Yolanda did nothing to improve the situation. Yes, I was given 1hr free because I demanded the hour. I chose this company based on its strong reviews, but my experience did not live up to those expectations. I will not be recommending this business to anyone. I hope this was a learning experience for the company to check their buses daily and to offer some type of compensation when delivering bad news.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

We used this limo service to go to the Port of LA on a cruise. We expressed my husband's needs for…read morea wheelchair, since his is currently disabled. When the driver came, he had a beautiful new 4 door SUV and it was very clean. However, the driver was on crutches. Normally, this wouldn't be an issue, but when we reserved the car I made a point to tell the company, we would have: 1 heavy suit case 1 walker We would need assistance for my husband with 2 broken hips Lastly, I also walk with a cane. Since our driver was on crutches, I did my best to handle the suitcase. The driver and I put the suitcase in the car together. The pick up at the port to come home didn't go as smoothly as the pick up at home. The same driver with crutches came to pick us up at the port. He managed the suitcase, but when it came time to push my husband to the car, all the people waiting to be picked had to help me. He did not come to get him like a service driver has done for me in the past. Lastly, we're finally home. Our driver, who was really nice, just on crutches, parked as such when my husband got out of the car....he was at the deepest part of the street....right in front of the gutter. He started to tumble forward and our driver managed to put his body in front of my husband so he didn't fall. Luckily, my husband is of slight build and he was ok. I just want to impress, I cannot use this company again. I was VERY up front about our needs and I felt they were not addressed. I am sorry I need to write this review.

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

After contacting several transportation services, we decided on Sunny's for our trip to the…read moreairport! When I called him, he was very professional, polite and not pushy. He answered all my questions and followed up with a nice "thank you for contacting me" text without pushing for a booking. Further, he was prompt to respond to my questions and was upfront about his prices. There were 8 of us and an abundance of luggage for our lengthy trip. His prices were reasonable and he was able to provide a roundtrip service for us. He arrived well dressed and early for pickup. He had a variety of car seats & booster seat options for my grandson to use. The sprinter was clean inside and out. Our ride to and from was comfortable and we arrived with ample time to settle in. We received a confirmation email the night before our arrival home, a text the morning of, and he was present when our flight landed. I definitely will be utilizing his services in the future and highly recommend him to anyone. Thank you, Sunny for a great experience!

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

For those people who dont like to read someone's whole life story, the short version is that we…read moremade a reservation to be driven to the airport (paid in advance) about 56 miles away. SO Cal Limo never showed up, even though I called two days before to confirm the reservation, which I found they had messed up too. Based on my experience I would STRONGLY RECOMMEND NOT using this company. Getting ready to go on a long distance trip is stressful enough without having to worry about whether your ride to the airport is going to show up. The long version goes something like this: I saw the Spreebird (formerly LivingSocial) deal, and thought it would be a great way to get my family to the airport for a trip I had planned for my wife (and kids) for our anniversary. I called them to make sure they had an opening for the date of our trip, and they assured me that they had plenty of limos and that date was wide open. I bought the Spreebird deal and tried to call them to make the reservation. The person told me that, even though I was speaking to them on the phone, I had to go online to make the reservation though their online system. I made the reservation online (jumped though the hoops) and received an email confirmation. Two days before the pickup date I called them to confirm the pickup. The "representative" told me that they didnt have anything under my name. I checked the confirmation again and found that the date they had scheduled us for was for 2001, rather than 2011. I figured it was an honest mistake, maybe even made by me when I did the reservation. It was clarified over the phone and the representative told me that we would be picked up in two days. Two days later our luggage was packed and waiting, but the limo never showed up. I thought they were just a couple minutes late, but when I tried to call them the number went to voicemail. I left a voicemail, but when I tried to call again I found that the number just disconnected. I looked online and found another number, but going through their voicemail tree landed me in various voicemails. We were now 30 minutes late from our original pickup time. I stuffed all of my luggage (5 suitcases and carry on) into our car and drove the 50 miles to the airport. As we left in our car I called them one more time, and this time got through to someone. He told me he would have to check the schedule with his dispatch and then call me back. Surprisingly we received a call back by someone who apologized saying that they missed their pickup. He said he would try to make it up to us, but I wouldnt try to use this company again, ever!!! Once we got to LAX we found a place to park and made it to the airport in the nick of time, luckily the parking lot company shuttle was more reliable than SOCALLIMO. I again repeat my recommendation. DO NOT USE THIS COMPANY!!!

I was nervous to book with this company because of the bad reviews, but I decided to risk it. Thank…read moregoodness I did! The price of the limo was much better than other companies I contacted. Our driver, Brian, was a cool dude. He showed up on time, and made himself available if we needed him. My only complaint is that the limo was a bit too small for our group of 10. About 2 seats too small. Luckily all 10 of us weren't in the car the entire time, because that would have been a bigger complaint. Next time I book I will make sure to make it clear that we need a bigger ride.

They were on time and communicative. They made travel days much easier. Would definitely use again.read more

I can't rate their service high enough. Had the passenger van to transport people to and from my…read morewedding. The company was easy to work with and very clear communication. The driver was on time, friendly, and very accommodating to whatever we needed. The van was spotless clean and well appointed with comfortable leather chairs. Driver was able to stay another half hour to get the job done and even helped carrying coolers. 5 star service all the way. I will use them again for any future transport needs.

What truly sets LB Limousine Service apart is its exceptional attention to detail. Communication is…read moreoutstanding, the booking process is seamless, and Patrick consistently goes above and beyond to ensure every aspect of the experience is flawless. He was even able to accommodate last-minute schedule changes without missing a beat, which made a potentially stressful situation completely effortless. This service feels less like transportation and more like a first-class experience from start to finish. If you're looking for reliability, professionalism, elegance, and exceptional customer service, I highly recommend LB Limousine Service. They have truly set the gold standard for luxury transportation, and I wouldn't hesitate to use them again.

Great service. Clean vehicles. Nice drivers…read more We will use them again. Smooth ride. I am running out of praise but need to write more words per the review.