Upon entering this cool establishment, the smile on the server's face made us feel really welcomed. Their menu is big but not confusing. We both ordered the weekday $15 classic special. A gourmet burger with side and drink for $15!? I've paid more for a McD combo before and this is a gourmet burger made with fresh beef! Well, I upgraded to the Elk... Anyway, my wife's burger was cooked to perfection: medium and juicy. Mine was lean and VERY flavourful...AND not dry AT ALL! The décor is very down to earth and chic. Definitely going to return. read more

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Nice patio plays music, serves a good and attentive. has the tragically poutine, great portions, 18oz beers help too (Belgium moon) when u ask for water they bring it on a measuring cup, also the cheese cake shot deserts are only $5 but not small at all like a water glass. read more

The Works - Huge water glass - Burgers Near Me - Oakville, Ontario

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good deals (1/2 off apps on weekdays) n pretty fast & nice service. yummy spiced chips. read more

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Right in the heart of Oakvill downtown, they have a great variety of burgers on their menu that suit everyone's taste. You can get lost in the menu for hours, if not careful. LOL After changing our mind many times, we finally ordered "Gettin' Piggy with it" and "Taste of Heaven with added Avocado". The meat was a bit overcooked for my taste; other than that, the food tasted good. The staff were friendly and executing their COVID-19 plans well. read more

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We enjoyed our burgers that we had here... the menu had a lot of interesting burgers to pick from and I chose something a little different... with pineapple and cream cheese! It sounded unique but was actually really good! The ambience was like a bar and grille. Very casual and enjoyable. Seeing as we'll probably be back to the area for travel again, I'd definitely come back for sure! We left full and satisfied. Thumbs up! read more

Not sure what happened today. We are Regulars at this location and never post reviews but today we had bad experience. It wasn't busy but it took an hour for the food to come. Juicy Lucy Plain Wagyu Chicken Breast Burgers burnt and Chicken was brown inside. The burnt taste in mouth was like chewing medicine! Server was nice but what the heck is going on in the kitchen!!! read more

The Works - Burnt Fresh Ground Beef and Brown Black Chicken - Burgers Near Me - Oakville, Ontario

Absolutely best burger I've had in a long time! My friend Jamie and I had one night to get dinner together while traveling from different ends of the States. This was the place we chose and we are so glad we did! The menu options and titles are funny and creative and we could not stop laughing while just trying to order. The selection of burgers is amazing. From the bizarre creations (Reese's Cups on your burger anyone?) to their own takes on the classics, The Works has the best menu choices hands down. BRIE was our waitress and she was awesome! Helped us pick great eating choices, spent time chatting with us and was attentive to our dining needs. (Wish you the best with the firefighting Brie!) We couldn't have made a better choice for our one meal out. Great food, great staff, great choices. You won't regret coming to The Works! read more

Food was sloppy and fries were soggy after nearly an hour wait for us to get our food from when we arrived. Atmosphere was loud but bearable. Milkshakes were good but that was more or less the only positive, so a $40+ per person bill - for burgers - wasn't the most pleasing. read more

Ordered online and delivery stated 6:30pm. We arrived, went in at 6:30pm, then we were told "5 or 10 minutes" and then waited. We were offered a free burger for a Monday (coupon was for that day only)...not sure if the management was drinking that night or what was going on here. Finally received our food at 7:10pm, got home. Our food was lukewarm (it's a twelve minute drive home), items/toppings were missing, everything was greasy. When we tried calling to complain, they didn't believe us, and we were told that they were busy which is why our food was late. Then they hung up on us! Guess they have no concept of what being is the QSR industry means. Crap food and crap service. This location is in need of help. Edited to say that the manager of the location DID NOT CALL AS PROMISED, but we reached out via Instagram and the head office put us in touch with a regional manager who agreed with us that the level of service was not close to where it should be. We received a full refund for our meal (that we threw out) and we're given a credit to entice us to visit this location again. That said, we should thank that regional manager for making it right. If we go back, we'll be as transparent as we have been and post an honest review of our experience - good or bad. read more

Went there for lunch today. They were unable to scan the proof-of-vaccination QR codes. They had set up an iPad to do so, but it wasn't working. I downloaded the app on my iPhone in less than a minute and easily scanned my wife's. I told the server/greeter who said, "Yeah, we should totally get that," as if it cost money. After that, the service was spotty and slow, although the food was good, if overpriced. read more

Alright! Killer burgers, bottomless fries, bottomless pop...not bad! I came here on a Saturday morning around 11:30 am. It's quite nice, there's plenty of seating inside and outside. Lots of spacious booths! The menu is big! There is a lot of choice, and they offer some interesting burger options, such as kobe-style wangyu beef, or elk meat. I ordered the "Bacon you fancy, huh", with the wangyu beef burger, which had aged white cheddar, arugala, maple bacon, bacon roasted tomatoes, and mayo. Great balance of ingredients, everything was really flavorful, and the bacon was not soggy and the patty was a beautifully cooked. All this with a side of fries. The fries were also spot on. After I finished, I ordered another side of fries, which came with a more generous serving than the side that came with the burger. I will say that the service was a little bit slow, but that may be because we came before their peak hours and there was only one server. P.s You have to take the stairs down to the washroom. The floor of the washroom was so slippery that I almost fell! I guess that's both a pro and a con! read more

The Works - "Bacon you fancy huh" burger! - Burgers Near Me - Oakville, Ontario

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My family and I was waiting 30 min to somebody can take the order and mention that isn't not bacon maple, not arugula and taking 30 more minutes for made the patties , I hope the prices getting down as well!!!!! Btw. the waiters was nice.... read more

Not what it used to be. Had a bad experience. burgers were dry, they only had one bun option, soda was extremely flat and onion rings were dark and overcooked...which we told there was a new cook. Too bad they stopped carin. read more

My colleague, Steve, and I had lunch today at The WORKS. We both got a pop and it comes in a big measuring cup. The pepper and salt shakers are cute. Soooooooo many burgers to choose from! Steve and I both ordered a Bacon You Fancy Huh? burger combo. It's part of the Baconism III promotion so we got to fill out a ballot to win free burgers for a year (fingers crossed!). Steve got his with chips. I got mine with fries and side of gravy. It was a good burger (I got mine without the arugula) and I ate it all. It was tender and tasty. The bacon on the burger was huge and sweet. It was a big meal so I just had a few of the fries since I'd focused on the burger. The gravy had an odd taste and I wasn't too fussy for it. Sydney was our server. She was friendly, chatty and took good care of us. It's my first time at one of The WORKS restaurants and I'll be sure to check them out again! read more

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Horrible customer service kicked a family of four out for a couple of two as they required a table by the window. They saw us come in and let us sit down and waited 5 min before telling us the table was reversed without anything saying it was. Said they would put out more seats but didn't. We had to leave in the pouring rain, the horrible issue was my mother has MS and had to hobble around in the rain until we could find another place in the rain. Lost our service forever read more

Just came here on a sunday night with my boyfriend. First time at the works because we got coupon in the mail and decided to try it out. The atmosphere: casual and rustic looking, we liked it for a burger place very suitable. The food: we had the stuffed lucy (amazing) the barking on the cows or something (messy, huge and really tasty), side orders were sweet potato fries (good-nothing out of the ordinary) and onion rings (amazing!!) Speed of food and service: Ordered and got everything in 15 mins which is great. Got water ASAP. Got seated and menus ASAP. The service: This is where it really made this place 5 stars. Our waiter was a young man with blonde down the middle of his hair (if the manager is reading this give this guy a HUGE pat on the back because he is what made this from a 4 star to a 5 star) He was very quick with everything but not impatient, he answered all our questions and explained the menu and coupon, he walked around our area every 5-10 mins but didn't ask us "is everything ok" every single time which is very annoying that a lot of other places do he just observed if everything was ok and used his brain basically. I've been to some 5 star restaurants downtown and this guy was better in my opinion. AND he had like 5 other tables which 4 of them were groups. I will def. tell my other friends to come and we will come again. Purely on the customer service alone. read more

The Works - Burgers Near Me - Oakville, Ontario

Why can't you choose "0" as a rating? Our family of 4 arrived at 6:15 and had first contact with the server at 6:50. Drinks were delivered by 7:10 with food arriving at 7:22. My $21 burger as charred and super overcooked which was returned while our shared poutine was cold and fries undercooked. The rest of the family managed to eat their food. With the bill coming in at a whopping $100 (minus my food which was removed from the bill), an hour and half later, 3 out of 4 people eating dinner we then ran out the restaurant. I appreciate the complimentary burger and side coupon but will never go back to The Works in Oakville. Save your money and time and go to Burger King if you're hungry...the quality is better for a third of the price....and that really just says it all....Im actually recommending Burger King over The Works. There may be grammatical errors throughout this review but it 's because I'm still hungry. read more

The Works is pretty awesome. I happened to come by on Halloween, and the entire place was decorated with cobwebs and caution tape. The waiters were all in Halloween costumes too- so cute! The menu offers up so many choices your head may start to hurt. You can customize what kind of bun, patty and side that you would like to eat. If you ask for water, they give you large measuring cups that contains 2 cups / 500 mL, which is great because I drink an insane amount of water whenever I eat. We got Tom Green (gouda cheese, beechhouse sauce, bacon, avocado) and a kid's size Strawberry Shake (8 ounces). The side was the Spicy Bold Slaw, which tasted pretty gross so I'd recommend not getting it. I quite like their burgers! The patty is nice and juicy, and "made from 100% Canadian beef" (taken from their website). You drizzle in as much ketchup and/or mustard as you like. The combinations are fun and it's a very family-friendly restaurant. The milkshakes are quite frothy and delicious, but also very sweet, so if you don't really have a sweet tooth you should get the kid's size and not the regular, which is 16 ounces or 2 cups. The burger came a little slow but it was during lunch time, so The Works had a lot of customers at the time. If I'm ever in the area again I would definitely come back to try out some of their other stuff. I respect that they use purely Canadian beef instead of some mash-up of mystery meat. read more

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i want to not love The Works. BUT I DO AND I CAN'T HELP IT! The Works is a chain. There are a few locations but this one is the most convenient for me, so I find myself here more often than I'm proud of. Since overhauling their menu, there are fewer burger choices (there were WAY too many before) and as well, some non-burger options (I don't know why anyone wouldn't get a burger if they're at a burger place). What's so great about this place? Lots of options and customizations! There are lots of patty choices, beef, elk, veggie, chicken, turkey, etc., lots of bun choices, including gluten free, and lots of side choices, including KRAFT DINNER (legit KD!), salads, and their spicy die-cut chips which are fantastic. This place is actually completely gluten-free-friendly, the only thing that has gluten on the menu (I believe) is the KD. Some burger favorites: Gotta Be KD - that's right, KD in melted cheddar on the burger! Sk8r Boy (I think?) - PB and Bacon on a burger! Down Under - beets and egg!! Drink wise, they have excellent shakes and delicious Caesars, as well as decent beer list. This location is always busy, but it's a big place so we haven't had to wait. Oh, and they do take out! So you can avoid the shame of being there too often by popping by the takeout window. Good thinking The Works. read more

The Works - The "sk8r boy" (peanut butter and bacon) with a side of kd! Safe to say I don't know how to make healthy decisions. - Burgers Near Me - Oakville, Ontario

It's National Burger Day today, seriously. So we are celebrating in style. Ordered juicy lucy and a poutini martini and a root beer float. Go hard or go home. The poutini martini was soooo good. Crispy onion rings on top of poutine. So addictive!! Burger was good although a bit dry and I see it's a common experience based on other Yelp reviews. The root beer float was great. Service was friendly and the place was busy at 9pm. The challenge is the kitchen is really slow so be prepared to wait for your food. Next time I have a craving I'm coming back for more poutine!! read more

The Works - Poutini martini - Burgers Near Me - Oakville, Ontario

Absolutely NOTHING bad to say about my visit today. Okay yes, there was a line up and we waited around 20 minutes to be seated but I knew that from reading all the reviews (and now you do too haha). Anyway, it was three of us and this is what each of us had: 1) Dead Ringer with a side of Ex-Montrealer poutine and a small Oreo cookie milkshake. 2) Man-O-Wire with a side of Ex-Montrealer poutine and a regular vanilla milkshake. 3) Quesadilla (don't remember the name but pretty sure it's their only one) with a side of regular poutine and a butterscotch milkshake. All orders came with a measuring cup filled with ice cold water and the milkshakes were served in measuring cups, as well. I won't go into too much detail about the juiciness of the burgers or the excellent distribution of meat on the poutine but from all three members of this dinner, the food was DELICIOUS. I will definitely come back but not for a while, I'm pretty sure I'm gonna stay this full till next year! read more

The Works - Dead Ringer gourmet burger, Ex-Montrealer poutine, and Orea Cookie Milkshake. - Burgers Near Me - Oakville, Ontario

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Mediocre burger and fries...$25 for a burger and fries? WTF....Un..f believable. That's why everyone should go out if business if they can't get their sh..it straight. read more

Very disappointed. We used to go regularly to the Works pre-COVID. This past Thursday, we picked up an order. Many mistakes. My blue cheese was actually feta. Here's a clue; it's BLUE!! But this was minor compared to my wife. She order vegan cheese as she cannot have dairy. They added feta to hers (along with avocado and sundried tomatoes - not ordered). What kind of idiot adds real cheese to vegan cheese. In addition, the Elk patties were over processed and over cooked. I called and they were apologetic and offered to remake it. It was 8:25pm and too far. The manager was to call me to follow up. Still waiting. Mistakes happen and the true measure is what people do after. In this case, they did nothing!! Will not be back and plan to tell as many people as possible. read more

Staff was uber rude and the service is terrible especially from the short plump girl with bone straight dark hair.. The place was extremely filthy- so this time after the previous experience we walked out. Second time we came after the last time we found glass in their poutine. Although we spotted in in time before anyone ate it. Done with this place not get health inspection - Mississauga lakeshore deserves more upper end establishments read more

The walls are very decorative, with pipes and bike parts glued/however-else-they-stuck-them-there on the wall. The burgers are done right, and I forgot which burger I got, because I ate here a long time ago, but it's great read more

The broccoli was raw and the burgers were to salty and the Poutine was too salty And the onion rings were too sort a tower of onion ring of tower wasn't that big read more

My husband and I went to The Works for lunch on a Sunday. We were the first people in the restaurant that morning, so the hostess said we could choose where ever we wanted to. We got a nice table by the window over looking downtown Oakville. Our server was attentive and took our drink orders right away. It was my husband's first time at The Works, so he asked for recommendations. Not only did the server tell us what burgers were his favourite, but also which bun he usually chooses and what side is his go-to. As per the servers recommendation, by husband had The Hangover with french fries. I got First Date with onion rings. Both of us loved our burgers. They were big, they were messy and they were totally worth it. We skipped the milkshakes and dessert menu even though they looked amazing. The bill came to just over $40 for our meal. While I feel it is really pricey for lunch, the burgers are big, delicious and stuffed full of goodness. We will definitely be back! read more

We waited for a table, obviously we expected this during Covid but then the waitress only brought my husband and sons meals out and not the poutine I ordered. How long does it take to make poutine? it was the quickest meal of all the meals we ordered to make. I told the waitress to cancel my poutine as my husband and son were almost done their meals. She was like "ok" but then said I could have it complimentary. Not a fun dining experience. She tried to blame the kitchen but we know she didn't ever order it. read more

Service is impeccable always. The burgers are really excellent, except once when I ordered the Jamaican Jerk burger and didn't get a tomato, even though it says a tomato comes on it on the menu. But hey it's just one tomato I'll live. The poutine is delicious as well. The only problem I have with this place is that the lights are extremely harsh, no matter where we're seated there is always a harsh light pointing directly into my face. My advice is for the works crew to sit in every seat, and turn any lights that are pointing directly at the customer. This criticism might sound stupid but I actually know a few people who think the same thing! Other than the tomato and the lights my experience here is always near perfect! All the staff are lovely. read more

You would think a restaurant that specialized in burgers would offer outstanding burgers that would make their customers want to come back, especially when the burgers (without fries) are about $20 each. But sadly, what my wife and I were offered was memorable for the wrong reasons. We were underwhelmed by the size of the burgers, the dryness of the meat, the wilted lettuce, and the undercooked fresh cut fries. The buns were nothing special and the coffee wasn't great. All in all, a disappointing outing. read more

A lot of choices for burger (and burger only), but oh man, what a terrible service! Sunday lunch today and two uninterested and overwhelmed waitresses served the whole place. Everything took forever. Ordered an appetizer that came with the food, not before as requested (we were specifically asked). Even to get refills of water for the kids was hard. Don't see the point of bottomless fries, how could people really order it? Getting the bill was another challenge, as the waitresses were running from one side to the other without looking at you. The burger was good, but for this lousy service I'd rather go elsewhere. read more

So many choices! They have so many options for toppings it took forever to decide. But I settled on the Piggy. Canadian bacon, crispy onions and cheddar cheese on a sesame bun. Messy and delicious! read more

The Works - Burgers Near Me - Oakville, Ontario

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This is my favorite restaurant. At least the works in general is. I love the food and this place has the best onion rings in town, alongside the 2nd best sweet potato fries. The burgers are always delicious and consistent. I love this place. The only issue I have is usually the servers never seem super happy. Not a lot of smiles when I go. Not sure why, you get to work around delicious burgers all the time. Nonetheless though, the aesthetician, food and quick service time always keeps me coming back. read more

Really cool place to grab a bite and a pint. All the items have kitchy names and the general atmosphere is unique and almost industrial. I got the Life on the Vedge burger and it was delicious. I also got the Wrecking Balls and those are a must-have! I would not suggest the spicy die cut chips, they're a miss. read more

I visited The Works in Oakville twice now and spoke with the owners and the staff and assure you that if you that this is a very customer focused business and if have any concerns or questions, they will be excited...yes, excited to help you. But, I mean that is probably the best way to go when you have a major issue is address it and not hide from it. But that's just me. Anyway...the truth about The Works in one sentence. A seriously customer focused business, serving great burgers, amazing milkshakes and outstanding poutine in the perfect space. More details from my blog text: Oh yes, another burger joint review. Oh yes, this review has details about burgers. And oh yes, it is not your average burger joint. After visiting The Works in Oakville I wasn't sure if I wanted to come back and eat or come back and invest in a franchise. Everything The Works does has the customer in mind which to me is a recipe for success. See that play on words? Did you see it? To me when it comes to burgers, there are 3 categories: The Greasy Spoon Wonder - Think Johnny's & Burger Priest, the "Quality" burger - think Craft Burger and Stockyards and the "WTF" burger - Think Nota Bene Wagyu Beef Brisket Burger or Susur Lee's Cheese Burger Spring Rolls...yeah, that just happened. The Works falls in the second category of the "Quality" burger and does it 68 ways. That's not a typo, you can have your burger over 68 ways. Technically, you can have it 408 ways as the 68 topping combos are available on Pure Ground Beef, Whole Chicken Breast, Ground Turkey, Veggie Burger Portobello Mushroom Cap and Domestic Elk for $3.29 upgrade. I shared a R.O.F. chicken breast, All The Hits Portebello and of course a plain cheeseburger to taste the meat. Though the beef is between lean and extra lean, they care for the cooking and a simple squeeze of the meat exposes the tasty juices. Wonderful. I can tell you that this restaurant is definitely worth the visit in one sentence. A seriously customer focused business, serving great burgers, bomb azz milkshakes and outstanding poutine in the perfect space. Everything else to me is nothing more then details. Now I could go on for days about the lengths the owners have gone to respect the community, build a special work environment, create special food and manage their daily customer line-ups but in all honesty, the owners would tell you themselves. Go there, order and burger and a milkshake and ask to meet the owners and chat with them. The Works is an Ottawa native, purchased from its original owner with 11 locations, line-ups at each location and very, very big plans. The Oakville location houses roughly 75 seats, the decor alone is worth the trip being dotted with Oakville and owner memorabilia. I really enjoyed the space. Did I mention that all drinks are served in these Pyrex glasses. The current owners wanted to keep as much of the founding owners concepts and details as possible out of respect for their hard work building this business and because it works. read more

Worst service ever! 25 minutes after being seated without drink orders being taken I finally asked if there was a server for our table at all. 5 minutes later some asked if we had been served and we gave our order to her. Another 25 minutes before we got any food during which time another waitress knocked a glass of ice water on my mother. We noticed many tables getting frustrated at waiting, some just left. We had a hungry child with us and hoped waiting there would get her fed faster than walking out and starting again. Food was fine, milkshakes were very good, but staff seemed totally overwhelmed at simple tasks. Do not waste your time going here, over 50 minutes to get ok food. read more

I've been to a few locations and this is the worst. We've been here twice and had a horrible experience both times. Portions seem smaller than other locations, they got the orders wrong both times, and the wait for food was over 45 mins even though it wasn't that busy. We'll stick to the works in brampton next time. read more

I've been wanting to try The Works for a while now, & got a chance to go there when we were visiting friends who live about 15 minutes away from one. We went to The Works Oakville location, & we arrived early enough that we didn't even have to wait in line, which is pretty good, considering that there were four adults & three kids. Usually with seven people, you have to at least wait for them to pull a couple of tables together. Our waiter was pleasant & warned us that the burgers would be about 20 minutes, so we decided to order the kids' meals & an appetizer while we waited. For the uninitiated, ordering can take a while, because there are a LOT of choices when it comes to burgers (about 70, I think). Anyway, the kids' meals & appetizer came out in decent time, & while the Big Dipper is basically just homemade, sliced potato chips, which are served at lots of restaurants, the fire-roasted cheese dip that came with it was outstanding & really set it apart from other places. Between the adults, we killed off the Big Dipper in no time, & there was still some of the cheese dip left over for me to dip my fries in, so you know they're not stingy with the condiments, like some places. Our burgers came out shortly after, so the 20-minute wait time proved fairly accurate. I ordered the Smokey Mountain, which comes with barbecue sauce, jack cheese & bacon strips. The burger itself was good, but didn't seem to stand out to me. The Southwestern Peppercorn burger I had at Lone Star the other day seemed to have the same "wow factor" as this Works burger. The fries were quite good, & there were a lot of them. Rather than a handful of fries, you got a full basket of fries with your burger. The fries are fresh-cut with the skin left on, & are reminiscent of Swiss Chalet's fries, except hotter. And that leftover fire-roasted cheese dip was awesome with them. When your food comes out, it comes in a rectangular baking pan, which is a neat touch. Likewise, rather than glasses, your drinks come in measuring cups, which is also different. Some people are saying that The Works is overpriced, which I don't find is the case. There's not a burger on their extensive menu that cracks the $14 mark (unless you choose add-ons or extras). Most family chain restaurants like Eastside Mario's, Kelsey's, Jack Astor's, Lone Star, etc. price their burgers $11 - $14 in range, which is the exact same as The Works. Factor in the larger portions of fries, & it's actually a better deal at The Works. The one problem I did have with The Works is that they boast six different types of "gourmet patties" (beef, chicken breast, ground turkey, veggie, portobello mushroom cap & domestic elk). But nowhere on the menu does is say what size the patty is (I'm guesstimating about six ounces). Nor do they offer you size options. Most places that specialize in burgers will offer you either a four or six ounce patty, & a bigger, eight ounce patty. You should at least have an option. Not that I was hungry afterwards, I was absolutely stuffed, but you should have a choice of patty sizes. The bottom line is that while The Works might not have "wowed" me, I do feel it was good food at a decent price, & I'd go back the next time I'm near one. read more

5 stars for the smoothies- completely recommend going there. they have the largest selection of burgers and great looking apps. The drinks are served in measuring cups too which is pretty cool read more

Yum! I had the Taste if Heaven, and yes it was! Burger was made properly (I asked for med well and it was) and the topping were fresh and delicious. I ordered a side of broccoli because I was trying to be good - and my waiter suggested a garlic/veggie dipping sauce for the broccoli, well I threw the calories out the window and fell into deliciousness! But the broccoli was steamed absolutely perfectly. Hubs got the Juicy Lucy on a gluten free bun. He said that was the best GF bun he's ever had - and burger was a 5 out of 5! Loved our service and the environment. If we weren't from out of town we would come back again. read more