They do not back their warranty promises whatsoever. Their customer service after the sale is an…read moreabsolutely nonexistent and they couldn't care less once they've taken the check.

Very horrible people liars and they don't know how to make trusses you have to keep on looking at…read morethe weird designs they make and when you're address them, they never return the call until it's too late. Gonna be fine in lawsuit for sure against this fucking company.

Looking for bureaus, I headed south to this ReStore. Stopped at a used furniture "antiques" kind…read moreof shop on the way and found two variations: broken in some way ($125), and top notch expensive ($2K). Took notes but continued down the road to ReStore, where I found 2 suited to my size sought, and purpose. Both were selling for $60 each, one 3 drawer bombe chest (min $1K on Wayfair), and one antique 3 drawer with an inlay marque top, both in less than perfect but very good shape. Their staff was congenial, and assisted putting the bombe chest in my car, which BARELY fit in the trunk (yes, I expected this, as I'd brought a tape measure so was prepared). I also picked up a new under appliance (refrigerator) brush to clean the coolant grill for about $3.50 (min $8 at big box) and 2 white sconce glass shades, $.50 each ($11 at big box). They've enormous selection of building supplies. The only thing(s) in the entire store that looked not to be any bargain was the screws/nuts/bolts drawers, same as found at Ace/TrueValue stores, as they were priced the same.

From the owner: Our ReStore sells donated new and gently used furniture, home improvement and building materials at…read morea fraction of the original retail value. All profits go to support home ownership for hard working families in North Central Massachusetts, while keeping good, reusable materials in use and out of the landfill.

Terrible. Wouldn't answer any of my questions and she had no idea about anything I was asking…read more Spend $100s of dollars there a year. They've lost my business

This place is a danger to public heath…read more Two months ago I had to argue with an employee to get him to cover his nose with his mask and move at least six feet away from the narrow check out area so I could complete my purchase. Eventually he complied, but no customer should ever have to argue with an employee like that. Yesterday I was there again and saw the same employee with his mask completely lowered, exposing both his mouth and his nose. I immediately left without completing my shopping list and have no intention of ever returning.

The guy that I spoke to on the phone was extremely rude. Told me to keep my money and said why…read morewould he help me when I was calling from another state about shingles. Extremely bad customer service. Too blunt and what a jerk.

Their tool rental is a joke. I rented the Bobcat mini excavator and used it for the entirety of…read morethe rental. I cleared a wooded section of my yard and did some digging. When they picked it up they were all sorts of mad because I scratched the paint on their new excavator.... It's like they didn't expect me to actually use the excavator. It's disappointing that if they own something that they consider to be a show piece that they even rent it out..... I've never encountered anything like this in all my years of renting tractors, etc..... I'll never go there again!!

A fairly local place to get some hardwood. They were also able to surface it to the thickness I…read morewanted. Call ahead to see if they have it!

When I opened up this website today, all I saw were three one-star ratings. I cannot agree with…read morethem based on my overall good experiences at MAKI's in Gardner. I have used them for everything from purchasing a 12' ladder to hardware, fasteners, and lumber as well as miscellaneous tools and sawblades and drill bits. The team at Maki's has always been helpful to me and my wife and I recommend them and their policies. Returns have been easy as well. Overall, I will continue to use Maki for my hoime building and repair needs.

I always buy local and avoid the big box stores as much as possible. However, after many visits…read moreto Maki home center in Gardner, I'll drive to Home Depot or Lowes. Your customer service at the counter is horrible! That woman couldn't get a worse attitude! Not everyone that comes in your store is a professional contractor. So,questions shouldn't be met with an Answer with a horrible attitude. I'll take my money elsewhere. I would like to add that the employee at the gate was great and I completely appreciated his assistance. That's why you got one star at all.

I went in to find a replacement for a water heater tank temperature control that had accidentally…read moregotten shorted out on our new tank due to an accident (user error). It turns out that they rarely fail and it isn't normally a stock item by itself. Nevertheless, they took one that was bundled with a tank kit they had in stock and reordered the part so that they could sell it to me one that day. The person at the counter also explained some wiring differences between the new part and the one I brought in to show them. He brought out a furnace controller they had in stock so that he could point out exactly where this replacement would need to draw its power; since the replacement needed an external power supply and the original did not. Before they sold me this $70 part, they had made a phone call to a distributor and talked with a few of the trades people who were in getting parts for their own jobs that day, since the part I brought in was in some ways non-standard, and they wanted to be sure that I would succeed when I put the replacement in. The information they got and gave me was exactly what I needed and I succeeded with it. A very friendly collaborative atmosphere and excellent customer service, for a guy who just came in needing to but one inexpensive thing to make a homeowner repair.

From the owner: At Fitchburg Supply we stock everything! We provide you with the most trusted plumbing and heating…read moreequipment, and the highest level of customer service. We strive to be your premier pipe, valve, and fittings supplier! Also visit our Gardner location at 237 West Street.

Is there some serious venom in the reviews about this place?…read more I'm not sure if the people who frequent the Leominster Home Depot are substantially different from those in locations closer to Boston, but it sure does seem like a lot of people in the Leominster area are DIYers, which is super-cool. And if I went into a place and had my DIY project screwed up because a saw wasn't calibrated correctly or they couldn't find my custom order storm window, then I'd also be ornery. But my experience at this Home Depot was fantastic. Unlike other Home Depots I've been to, this one has plenty of employees around. Also, I went to buy a particular lawn mower and string trimmer which no other Home Depot remotely near me had, but this store had it. So, I drove 95 minutes each way to get them. No joke, this Home Depot was probably the best stocked one I've ever been to. The really cool thing about this place is the vibe. Maybe it was because today was a beautiful spring day, but I've never felt such happiness in a Home Depot. It was coming from the customers and the employees. No joke, I went there with a friend, and we both felt it. I think it must have something to do with the area because it also seemed that the people of the Leominster area seemed far nicer than average. Kudos to the store and good people of this area.

I went to Home Depot in Leominster, Mass to buy 2 new toilets for my new home. The service was…read morenonexistent and deplorable. (and that is being kind) There was no one around to help me with questions, finding or lifting the toilets. In the box, they weigh over 100 pounds per toilet.   I had 2 customers that helped me! One helped me put the toilets on the flat cart and 1 to help me put them in my car. I had no help finding the flat cart, (not a regular customer) and was disrespected and insulted right to my face since another customer was cuter than I was... and he chose to walk away and help someone else. The other coworker laughed when it happened. I doubt you were raised to treat people so poorly. There was no one available to help me load my car, a customer saw me struggling and came over to help me get into my car. He then gave me tips on how to get it into my home. Thank you to the strangers. I need to return a couple of items that were not needed... guess I will be going to another HOME DEPOT to get my credit. Never again to the Home Depot in Leominster. If I could give you negative stars I would and will never go back to this store.  I am a female, kind and respectful - is it that hard for others to be the same?