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The Wilhelm Dental Group

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - The Wilhelm Dental Group

Cavity treatment

Dental exams

Tooth filling replacement or repair

Teeth cleaning

The Wilhelm Dental Group Dentists Photos

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1 year ago

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La Plata Dental

La Plata Dental

3.7(3 reviews)
0.5 mi

Moved here from the west coast last year and left my established dentist. I was scared to find a…read morenew dentist but was surprised how comfortable I felt the day of my appointment. The dentist was very kind and the dental hygienist was so sweet. The front office was clean and polite.

La Plata Dental has changed! The doctor told me a crown takes up to 4 weeks. I waited 16 weeks!…read more Also, when Dr. Betaharon was running late, I would get a call letting me know to arrive at a later time. Days before my appointment on 3/17/2026, I received 4 text messages to arrive on time for my appointment. I arrived 10 minutes early and waited almost an hour in the waiting area with no indication when I would see the dentist. While I waited, I was asked to pay the balance which I declined until after the services were rendered. I could not wait any longer and needed to leave to return to work. I expected the office to call to apologize but instead, I called after 2 weeks. I spoke with the Office Manager, Lindsey, and instead of an apology, she gave me excuses. I asked her to have the doctor call me but I did not receive a call from him. I called back after a week and asked Jenny for an appointment and the soonest was 5/19/2026. Jenny told me she would put me on the list in the event there was a cancellation, I would be called. The next day I received a text message that there was an open appointment on 5/5/2026. I confirmed. When I arrived, I waited in the waiting area for 20 minutes. When I was escorted to the back, I expressed the discomfort I was experiencing and the relief that I was there to remove the temporary crown. I was told the appointment was for a cleaning, not to put in the permanent crown. I could not believe it! I could not be seen that day, but I would be put back on the list in the event of a cancellation. I finally got the permanent crown on 5/19/2026. I requested my dental records and have changed to the Silberman Dental Group. The Silberman Dental Group does crowns same day and their customer service is impeccable!

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La Plata Dental
La Plata Dental
La Plata Dental

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Horizon Family Dental Care

Horizon Family Dental Care

2.7(7 reviews)
1.2 mi

Billing...beware. I am getting balances that I've paid over & over. This place avoid at all cost…read more the nightmare started with a referral from them to another scam. They just recycle the mess.

This office submits codes that are not covered with a high PPO plan to Delta Dental and repeatedly…read moreovercharges for dental services that are usually submitted with proper codes via other local offices. BEWARE of this type of payment practice! Be sure to review all charges before paying out of pocket expenses. I learned the hard way but will be transferring my dental records to a new dental office and I will be receiving better quality of service without being overcharged with out of pocket expenses. The "treatment cases" reports are not understandable and the prices were ridiculous here. They even get their staff members to go over charges as if they are making a "sale" like a salesperson would do for the purchase of a cell phone plan of some sort. Dr. Chiang here gave me the worst advice ever! She told me to cover my newly extracted tooth, with a partial flipper immediately after the tooth was extracted and this would control the bleeding. The type of pain I experienced from following her directions was unfathomable. I will never take advice from this doctor again. My tooth also broke while the Dr. Chiang was performing the extraction. It was already weakened. I asked her if I could see the tooth and she did not deliver my request. I also wasted time arguing with Dr. Chiang by requesting to not save the tooth. She proceeded anyway and this is when she discovered that the tooth was cracked. I already talked to her about this and the follow up called was simply filled with fluff and drug medication recommendations. I wouldn't dare go back here. Just making others aware of my issues and the reasons I gave this practice 1 star. I'm still trying to understand the "treatment case" charges which I had to pay for out of pocket. Absurd.

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The Wilhelm Dental Group - generaldentistry - Updated May 2026

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