Cancel

Open app

Search

The Westin Richmond

3.8 (179 reviews)
Open Open 24 hours

Services - The Westin Richmond

Hotels

Venue rental

The Westin Richmond Photos

You might also consider

Recommended Reviews - The Westin Richmond

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Angie H.

What an amazing experience staying at this hotel!! The staff was very friendly and the decor inviting. The room was clean and spacious with a nice lounge on our floor. The bed was soooooo comfortable, and it was very quiet. I definitely recommend staying there!!

My cute pup chilling in on one of the lounge chairs
Rhonda C.

Solid hotel in the Richmond area with good amenities, great staff and comfortable stay. Things I enjoy about this hotel: - they have a designated club lounge for my elite bonvoy members which is nice - the staff is top notch!! I've stayed a few times and have always had such a great experience with everyone - there's a decent gym and indoor pool on the property - it's pet friendly!! Was able to bring my pup and he was greeted with so much love (even though my pup is not a fan of being in new places) - free and ample parking - cute walking trail on the side of the hotel which is nice for my pup or for a quick evening walk after a long day So why the 4 stars: - overall rooms could use some upgrades. It's a tad bit dated

Hotel entrance
Mo F.

3.75 rounded up to 4 I had a great four-night stay at this hotel for a conference. The hotel was very quiet on my floor (6th) so I got some much-needed restorative sleep! The conference was run smoothly in several of the conference rooms there. Perfect venue for a conference. If you choose this hotel, it is convenient to have a car because if you want to dine out or go shopping (e.g., Short Pump Town Center which I believe has decent shopping is a little over 10 minutes away and a Walmart is less than 1/2 a mile away). My only complaints were that one of the two main elevators was frequently out of service (this may have been due to the high number of conference guests). Also, the food prepared for our gala left much to be desired (particularly the steak). I would recommend a stay here, but recommend that patrons go offsite for food. Also, request a lower floor if you can in case there is an elevator issue. (I didn't think to do this and ended up taking six flights of stairs on one occasion when another conference goer was stuck on one of the elevators).

Reunión group outside hotel lobby
William H.

Located in a quiet safe are that is within driving distance to most attractions. The rooms are spacious and comfortable. Beds are cozy. Lobby is spacious with a bar and great seating. I. House restaurant is great for breakfast. Their is a great Mexican restaurant within walking distance. Overall a great place with all the amenities that you need.

Maria C.

This place is more like 3.5 stars. First and far most, when I think of Westin, I think luxury, glam... this place missed the mark. While the lobby and restaurant are nice, the rooms are super dated. So dated, that I had to Google how long has this location been open... since 2008. My oh my...the rooms have aged and after 10 years a face lift is needed. I tell ya looking in from the outside you would think this is superstar status up in here, but looks are very deceiving. Once I entered our KING room, I was super disappointed. Although the room was tidy, it did not give a Westin warmth or an inviting smell as with other stays at this chain. The staff was pleasant from check-in/check-out to those working at the restaurant. One staff member stood out, Raymond. He waited on me/us on Saturday early evening. He was super informative about the menu and engaged in conversation with us. He was also the bartender and was on point throughout the night. A super pleasant demeanor. The fitness center was perfect and spacious. The pool was nice! Very warm, I love warmth! Not sure why the whirlpool was off limits, but overall the amenities were working including the media center. The lobby was decorated nice as well. The parking wasn't an issue and it's FREE. There is an outside area, where one can dine or just enjoy the great outdoors, a nice touch. Overall, I would recommend this hotel if you are not sold on looks alone. The beds were comfortable. We had a handicap accessible room. Therefore, we had an enclosed shower, nice! Ice machines were on each floor. The hallways and elevators, spacious and tidy. I only noticed one elevator section, but was told there were others. It's just the outdated look of the rooms that has my brow raised. But check them out - the hotel is located on the outskirts of Broad Street - not the downtown scene - very nice area and shopping and eateries are all around. Have fun and enjoy life :)

Shrina S.

The rooms were clean, pretty standard room, had everything we needed. The staff were generous, especially staff in the lounge. I gave it a four star because one of the elevators was out of service for most of our stay and the one that was working, was very very slow. Also, the breakfast in the lounge was very limited and I have had better at Fairfield.

See all

7 months ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of J E.
127
3686
13207

4 months ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

6 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 2
Thanks 1
Love this 0
Oh no 2
Photo of D M.
0
6
1

29 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 4
Thanks 1
Love this 4
Oh no 0

2 years ago

Helpful 8
Thanks 1
Love this 7
Oh no 0
Photo of Lynn N.
0
36
53

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 months ago

Great hotel. Restaurant and bar had delicious food. Room was clean and spacious. Highly recommended!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0
Photo of Mo F.
146
266
254

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

1 year ago

Good hotel, overall clean but could use an update. The lounge had a slight odor but the food was ok.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 8
Thanks 0
Love this 3
Oh no 0

2 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 1

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Joey W.
151
1321
3350

4 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 months ago

richard is outstanding and deserves praise for what he does a hard worker your hotel is lucky to have him as a bellman

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lynn W.
53
26
3

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 5
Thanks 0
Love this 5
Oh no 0

4 years ago

Helpful 6
Thanks 0
Love this 5
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Jim L.
0
14
0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Adam A.
116
78
29

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0
Photo of Jay A.
0
56
21

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0
Photo of Lori W.
138
822
2024

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Mark F.
546
14
0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 5

Ask the Community - The Westin Richmond

Hi I would like to know if you have a room with chairs set up for a small gathering ( banquet room or conference room)??? I also have 2 guests that will be staying overnight.

We do have a Boardroom that accommodates up to 12 people. It would be best for you to contact the hotel at 804-282-8444 and ask to speak with a Catering Manager to review availability and costs. Thank you for your interest.

Don’t See Your Question? Ask Away!

Review Highlights - The Westin Richmond

Additionally, Executive Club level is the only floor that includes a hot continental breakfast, which was just what I needed before a long drive home.

Mentioned in 3 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Hotels 3,660 times last month within 15 miles of this business.

Verify this business

The Jefferson Hotel - The bathroom

The Jefferson Hotel

(374 reviews)

$$$

Downtown

Centrally located in downtown Richmond. The hotel is…read morebeautiful. Grand architecture, elegant décor, and a historic feel that stands out the moment you walk in. Rooms are spacious and clean. The staff were all friendly and professional Valet or self parking lot.

Had afternoon tea here with a large group of ladies from The Center at Belvedere in…read moreCharlottesville. I have to say that I was very disappointed. The quality seems to have decreased. The cucumber sandwiches were on brown bread??? The chicken salad sandwiches were bland and boring and were served on regular thick white bread. The desserts also lacked sparkle. The best were the tiny chocolate mousse tart, and the tiny rectangular fruit tart. The macrons were delicious and probably the best thing about the tea. However, the rectangular fruit tart did not have an expected glaze of apricot jam as is traditional. There were two cakes. One was chocolate, which was very fudgy and moist however, it really could have used a pinch of salt to bring its profile up to delicious. The other cake was a slice of either apple or banana??? Flavor so faint I couldn't tell. Neither of those desserts had frosting so can they really be called cake? There was a sugar cookie but I gave it to My friend so I can't speak to how it was. There was this little chocolate thing that was difficult to ascertain what it was supposed to be. I think it was supposed to represent hot chocolate with peppermint and marshmallows, but despite the peppermint and the tiny marshmallows, it was lackluster. The entire experience could have improved with printed menus with descriptions of what we had. There were two teas offered, the Jefferson and the Richmond blend. I had the Richmond blend. It was so splendid that I ordered some from their supplier. Overall, I was terribly disappointed. The beautiful venue had a slight effect on improving the overall experience.

Quirk Richmond

Quirk Richmond

(280 reviews)

$$

Downtown

Sometimes being a Richmonder, you miss out on local hotel spots because you live here! As a result,…read morethis was my first time going to Quirk and I can't believe I've never been! It's such a cute little gem with amazing food (shoutout to the broccolini and the twice cooked chicken, so yummy!!). I stayed overnight as a little birthday gift to myself and I really enjoyed it. I love the decor and the vibe, it's a great place to get some work done as well! I'll definitely be back.

I knew this was an old, updated building, but I was very disappointed with this hotel…read more There was no hot water in the bathroom sink, so I had to shave in the shower (with no mirror); and the shower water was barely warm enough for the shower. The toilet ran after flushing unless I went back and gave the handle a little jiggle. There were no electrical outlets in the bathroom -- none! I had to plug in my electric toothbrush on one of the nightstands. There was a double electrical outlet at the desk, but the refrigerator plug covered part of the second outlet, so I had to unplug the refrigerator to plug in my laptop. (Fortunately, I had no need for the fridge.) The room was chilly when I got there, but I couldn't figure out how to set the HVAC for heat. The only plus was that the bed was very comfortable. But that was not enough to make up for all the other shortcomings. I do not recommend this hotel. It is very expensive and not anywhere near worth it.

Museum District Bed & Breakfast

Museum District Bed & Breakfast

(20 reviews)

Museum District

Late night check in due to late flight...hostess responded via telephone and text...left written…read moreinstructions for me to checkin but also met me at the door and escorted me to my space. Large suite...robes..comfy bed...bottled water Chilly room warmed by a little table top heater. Enjoyed coffee, cranberry juice, eggs, croissant, bacon and yogurt parfait for breakfast. Only wish...because I love luxury bath products...wish they would partner with a local luxury brand for toiletries etc for this BNB... I will return

I have stayed at the Museum District Bed and Breakfast twice, and I cannot say enough wonderful…read morethings about it! I used to live in the Fan/Museum District, and I love this place because it is in such a good location, right next to the Virginia Museum of Fine Arts (which I highly recommend as well!), as well as walking distance to shops and restaurants in Carytown, the Fan, etc. We stayed in the carriage house the first time and the house itself the second time. Both were very cozy, with lots of amenities, such as bathrobes, bottled water, and coffee pot/tea in the room. The breakfast in the morning is phenomenal. It is made to order, with eggs, bacon, various rolls, oatmeal, coffee, etc. and served in the house's dining room. The staff is absolutely lovely and so welcoming. Another added bonus is that they provide tickets for admission to the special exhibit at the VMFA, as well as passes to get a free drink in their cafeteria. Love, love, LOVE this place. Highly recommend!

Graduate by Hilton Richmond - Restaurant

Graduate by Hilton Richmond

(224 reviews)

$$

Downtown

We are on our final night here at the Graduate and I stand by my original review. I was informed…read morethe hotel is smoke free however on this last night there was an extremely strong cigarette smell coming into my room around 10:50 at night. I called the front desk and no answer. We sprayed air freshener to try to cover it up. The manager said he would take care of the bad breakfast from 2 days ago. I'll see tomorrow if that is the case. We were given coffee tokens to be used in the lobby at the in house restaurant and I do appreciate that. The staff have all been very kind. No complaints about them. In fact they have gone out of their way to please us and I appreciate that as well. This smoking smell is a lot though. If/when I return to Richmond, I wouldn't select the Graduate at a top place to stay again. All in all, it has been an okay stay but that smoking smell has been too much.

This review is mainly geared toward the cleanliness. My room (mainly bathroom) was so dirty. When I…read morechecked in there was hair on the shower and pink mold along the shower track. I went back to the front desk and was given another number room that looked slightly cleaner on first glance but ended up being only slightly less dirty than the first. Hair in the sink, on the floor, and still pink mold albeit less than the first. Overall I was not impressed with the room. Positives were the bartender was super nice and the afternoon chocolate chip cookies were good.

The One Bed and Breakfast - The One Bed and Breakfast

The One Bed and Breakfast

(17 reviews)

The Fan

Our hosts were absolutely amazing. We throughly enjoyed or stay. The central location was an added…read morebonus.

We could not have asked for a better place to stay while visiting Richmond. My boyfriend lived in…read moreRichmond for a couple of years and we were returning to the area to celebrate his birthday. Our number on priority was location, and The One was beyond perfect. It's within walking distance of Richmond's greatest museums as well as the popular Carytown neighborhood where we spent much of our visit. When we arrived, Sean and Polly weren't at home, but we were provided with an access code to get in to the guest rooms. We were absolutely floored when we walked in. The One only has two guest rooms, which makes it the perfect place for privacy. Our room, The Dream Suite, is located at the top of the stairs and is beautifully decorated in shades of deep red. My only very minor gripe is that the bathrooms are no located "en suite." Instead, they are directly outside the rooms. So while each bedroom does have its own bathroom, you do need to leave your room to get to it. Not a huge deal since there are only two guest rooms...but you can't traipse to the bathroom naked at 2am, either! The parlor is located across the hall from the guest rooms and is not only a comfortable lounge spot, but is also stocked full of snacks and beverages. This is also where continental breakfast is served in the morning. The spread is pretty standard- muffins, bagels, cereal, etc. It didn't particularly suit my fancy (way too carb-heavy), but it's the type of breakfast my boyfriend loves. Sean and Polly were fantastic hosts; very attentive and friendly. Honestly, they were the best B&B owners I have ever interacted with. You can tell that they truly love what they do. We can't wait to go back to Richmond to spend another night at The One. Thanks to Polly and Sean for a great stay!

Holiday Inn Express Richmond - Downtown

Holiday Inn Express Richmond - Downtown

(67 reviews)

$$

Downtown

I stayed here with my two teenaged kids for a few nights this week to visit Richmond (and King's…read moreDominion!) for the first time over their Spring Break. We had an excellent experience for such an affordable hotel. We had a mini fridge, microwave, and safe in our room. The air con worked great, had blackout shades, room cleaned every day, walkable to everywhere we went (Civil War museum, Canal Walk, riverfront canal boat tour, resaurants). We also loved the free breakfast, which included omelets, sausage, potatoes, bagels, toast, fruit, yogurt, etc. etc. Most importantly, the hotel manager Paatric Gutu was super helpful and attentive - recommend!

A solid hotel located in downtown Richmond. Went to the Final Fantasy VII Rebirth Concert at the…read moreAlteria and we needed a place to just sleep and shower for the night. Checked in around 6 and were greeted by John who made the process smooth and effortless. He recommended several events going on when we told him we were in town for the concert that we might like and was very friendly and personable. Room was a suite with separate sitting room, mini fridge, microwave and bathroom. Bed was very comfy. Breakfast was free (and one of the selling points we looked for when booking) from 6:30am-9:30am and consisted of usual fare: Omelets, pancakes, sausage, cereal, bagels/muffins, yogurt, fruit and juices/coffee. Only real downside is its not the most up to date room wise and felt kind of cold with large industrial doors. Not a huge issue for us, but others might knock it. Parking is also a bit of a tight squeeze, located under the hotel on the ground and level 1. We drive a sedan and had some issues getting out of the car with other cars/SUVs parked close. Doable but it could use respacing.

The Westin Richmond - hotels - Updated May 2026

Loading...
Loading...
Loading...