This location is a hidden gem. Its off San Jose in a shopping center, so I wouldn't know it was there unless I was looking for it. I had been going to the one in Beach but since I moved, this one is closer. I am so happy because it was great. First, they were rocking some classic pop music (I'm talking Spice Girls, Brittney and BSB), so it was a great conversation starter. It was distracting, but it was fun listening to music I haven't actually listened to in years. The tech and I were reminiscing during my process. Second, it was super clean and bright. It looked brand new. I asked them if they just opened and found out they have been open about 4 years. I'm not talking just clean equipment and tables, but chairs, walls, desk, products were crisp. Third, I was able to walk right in. They were staffed appropriately for the business that day and I barely waited the time it took to sit down. Forth, the staff was professional and kind. They answered all my questions regarding attending a new facility and were very personable. Great customer service. read more

The Wax Strip - Waiting area - Waxing Near Me - Jacksonville, Florida

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I scheduled my appointment on 2/21 w/ Brittney S for 3/1 at 11:10am. I called Friday 2/28 to confirm due to a scheduling issue in the past. The appointment was confirmed. I arrived for my appointment at 10:55am for my 11:10 appointment. 11:25a I asked front desk how much longer and was told she wrapping up now. 11:35 i was told it will be another 30-40 minutes and if I wanted to go to another location. I said no! It's my reason for scheduling an appointment and I live close by. I love the service Brittney provides but customer service is horrible. You never know what you're going to get. Its almost 12 and I am still waiting. BARTRAM/JAX 32258 read more

I get my eyebrows waxed here. I had a hiatus for a bit but I went back in today and still enjoyed my experience! I have never had a problem here read more

Clean, friendly, and efficient service! Absolutely recommend this place! Brittney always took care of me! Thank you for everything! read more

Prompt service, friendly and professional. I've been to several waxing services around the country. This one is my favorite. Absolutely highly recommended. read more

The Wax strip continues to be a clean facility, that is welcoming, and I've never had a terribly long wait , or bad experience. The estheticians listen to your requests, and are professional and experienced. I highly recommend this really great business. read more

Been coming here for a few years now. Each tech always does a great job. Place is clean and wait times are reasonable!

Took my daughter to get her underarms waxed last minute and the staff were friendly and very helpful. Would definitely go back.

Sky does a wonderful job! She is friendly and thorough. I appreciate all her hard work!

The services are reasonably priced, the staff is friendly but the wait times, even with appointments, is their down fall. The last two appointments I have made at the Bartram location, I waited 40 minutes past my appointment time. This location usually only has 2, maybe 3 staff members working at a time. read more

Great service, price and professionalism. Thank you for your wonderful staff (Sky). I was treated like a favorite family member. Check them out, you'll be happy you did! read more

Quick, convenient and professional. If you want a good service with a reasonable price, this is the place.

Don't attempt to walk in for a waxing - the receptionist will tell you 45 mins and then once 45 mins has passed and you ask again she'll tell you another 45 mins. When you ask why it's another 45 mins, she'll tell you because appointments came in. I asked her why you don't incorporate appointments into the wait time and she replied because we don't know when or if they are coming in. So, you're telling me you don't know when appointments are coming in? Did I miss the point of an appointment? I'm fine with waiting for a walk in but give me a reasonable estimate time. If you can't figure out how appointments work, don't offer them, or don't offer walk ins. read more

Wow, Britney is amazing! Her bedside manner is excellent! My niece recommended her and I told her for years, I can't take the pain of Brazilian wax. She said please try Britney. She is soo gentle. I had it done and bought the package. I'll be driving down here every month to visit my niece and just to have her wax me. I feel so clean. Thank you for a fantastic service. read more

Extremely efficient, clean and professional services. Aesthetician Brittany was outstanding, she was friendly and also made an invasive procedure comfortable. I recommend this salon fully and Brittany sets a very high bar here. read more

Brittany and the staff were so kind and made me feel comfortable and at ease. I absolutely loved the service, technique & hospitality. The wait was not long at all on a busy day. I will most definitely be a loyal customer. Thank you ladies so much!!! read more

Always a clean, friendly environment. Great prices & it's easy to book an appointment for your services, very convenient!

Very efficient and professional. Would highly recommend this location. Good value for the money.

Brazilian and eyebrows. it's always a great experience when I visit the wax strip. very professional and removes all my unwanted hair.

very clean and very nice didn't get the shape exactly what i wanted on my eyebrows but next time I will be more clear

BROOKE was absolutely awesome. I walked in without an appointment and she took me almost immediately. She was super experienced, helpful and did a fantastic job! After I left I looked at the hours on the door and they close at 7pm, I left at 740pm and she never said a peep....I believe when I walked in it was 715, so after their closing time. They all treated me like I was a special client and appreciated me! I will absolutely go back. Thanks Brooke!! read more

Great place to have hair removed ‍ What else do you want me to say? it's gonna be a little painful regardless, so might as well do it here with a great staff and clean facilities. read more

Emily was awesome, tinted my brows exactly how I wanted them to look and took extra care on the brow, lip & chin wax. Great job!

I have been getting Brazilian wax's for over 20 years and after finding the wax strip in mandarin, I won't go anywhere else!! I love how clean, professional and thorough they are. They have moved over to Bartrum Park and the extra 15 minutes to their new location is so worth it!!! read more

Best waxing experience ever! Fast and (almost) painless. Clean, professional, and thorough. I highly recommend!

I'm always greeted with a smile. The young ladies are so hospitable and friendly. You all are a staple for me!

Love my eyebrow wax! Very happy with the packages and the quality of the work that they do at the Wax Strip

Wonderful experience as always! Everyone is nice and the service is prompt and comfortable.

DO NOT COME HERE!!!!!!!!! You have lost a lot of loyal customers I have been coming here for almost 10 years but after how they treated Jess I will NEVER be coming back!!!! The owner Joy is very unprofessional and her daughter too. I have packages that I bought from them before Jess left and they are refusing to refund me over 300 dollars worth of packages!!!! read more

It wasn't as bad as I thought it would be. My technician really put me at ease, and it was a good experience.

The manager hid in the back room and had an employee try to remove me due to my service animal not being marked. Once I started my rights and explained that I could sue the company for discrimination and violation of my ADA rights, I was permitted to stay for my service, but was informed the manager would be contacting legal to see if I'm correct about the laws governing archive animals and ADA. I was also told that if said manager found it to not be true I'm not welcome for services at that location. I feel sympathy for the worker forced to break the law to try and remove my service animal. The employee was an amazing person and she apologized the entire she was forced to relay the managers beliefs. I requested to speak to the manager, but she refused to come out and speak to me at all. I will be contacting an attorney over this. It's beyond embarrassing to be told to leave for the sole reason of my service animal not having an identity vest, which is not required. read more

Clean, hygienic and professional! Jess is amazing and everyone is friendly. The prices are competitive and the packages are an even better deal. read more

Brittany always delivers excellent service. Very professional and easy to converse with.

had to wait a few minutes but it was well worth it. always the best brazilian wax and the friendliest technician.

Super friendly staff that makes you feel incredibly comfortable No matter what treatment you are receiving! Always deliver a flawless wax! Jessica is amazing read more

JESSICA is absolutely the BEST ESTHETICIAN I have encountered. I have been getting Brazilian wax's for more than a decade and I can't express how amazing each experience has been at the Wax Strip. I'm excited they are now located in Bartram Park which is closer to me. This location is ALWAYS refreshingly clean. The staff at the front desk are always pleasant and professional. Great experience with every visit. Thank you JESSICA and Wax Strip for a SUPERB experience! read more

The service ladies have always been great! Shoutout to Britney I think. She is very thorough with her whole process. On this day the receptionist was not friendly and I felt rude. Talking to me from a distance not welcoming me over to go over what services are needed today and not explaining what packages were covered and what is remaining to be paid after my services were completed.Also normally if there are packages that are used up I normally get information about specials for new packages. Tread lightly at this location. hopefully it will be better next visit. read more

they don't take appointments, only walk-ins, so a majority of the time you'll be waiting, upwards to an hour. the wait is worth it though, the staff is friendly and personable and great with accommodations. the place is very clean and they are professionals. read more

I was looking for a wax salon since I moved from Tampa. I have been here three times. I guess I found it. Ashley was amazing yesterday! I'm not new to Brazilian but it's been a month and half since my last one. So, I was bit afraid of the pain. However, my waxologist Ashley did a great job. She was fast and her technique didn't cause as much pain as I thought. I may have found my go to person. read more

Been going here for about 4-5 years. Initially just for eyebrow but now for Brazilian as well. Recommend the old Saint Augustine location from my experience read more