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    Relaxation Techniques

    5.0 (1 review)
    Open 9:00 am - 12:00 AM (Next day)

    By appointment only

    Services - Relaxation Techniques

    Acne treatment

    Anti-aging

    Pore cleansing

    3 More Services

    Therapeutic massage

    Bikini wax

    Waxing

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    Recommended Reviews - Relaxation Techniques

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    11 months ago

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    European Wax Center

    European Wax Center

    (5 reviews)

    Southside

    I would be remiss if I did not share my experience. I normally do not leave reviews, but my last…read morevisit left me with a very negative impression. I have been a loyal EWC customer for almost 10 years and have always had excellent service at various locations. Unfortunately, the Durbin location was the first time I walked away genuinely disappointed -- and it had nothing to do with the wax specialist, who was wonderful. The issue was the front desk receptionist. She was extremely rude and dismissive, rolling her eyes and speaking in a condescending manner. As the first point of contact for customers, she should be polite, patient, and welcoming. Instead, her tone and attitude were completely inappropriate.I was approximately ten minutes late due to traffic, and when I approached the desk, she spoke to me as if I were a child arriving late to class. I also had to wait for her to check out the customer ahead of me -- which took at least five minutes -- so the "lateness" was hardly one-sided. Even that customer looked visibly frustrated with her behavior. When I checked in and explained that traffic had delayed me, she told me she would "let it slide this time," but made a point to emphasize that being nine minutes late would result in a charge. She then handed me three forms to sign, stating they were "so I understand the policy." There are a hundred ways to communicate a policy professionally and respectfully. Delivering it in a punitive and humiliating manner is unacceptable. As I was heading to the back for my service, I saw her roll her eyes again. That was entirely unnecessary and unprofessional. This was my first poor experience with EWC, and I want to believe she may have been having a bad day. But if that is the case, she should have stayed home instead of projecting that negativity onto customers who come in expecting a pleasant and professional environment from a reputable company. She is simply not an appropriate first face for customer engagement. Management should strongly reconsider who they place at the front desk; someone who smiles, radiates positivity, and represents the EWC brand appropriately would make a world of difference.

    Perri was great! She made me feel very welcome, and she has a calming personality. It's not easy…read morewhen you see someone for the first time to have your lady bits touched up, but she made this process easier than ever. She has a very body-positive demeanor, which is so important. The entire salon is beautiful decorated and well-lit. The prices are reasonable, and everyone seems to be very happy to be there. I already have my next appointment booked!

    Relaxation Techniques - massage_therapy - Updated May 2026

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