Khiana did a fantastic job! She took extra time as my hair is blond and difficult to see! Highly…read morerecommend this studio and her!

From the owner: Waxing, Excellent Customer Service…read more Services: Brazilian Waxing, Chemical Peels, Full Body Waxing, Lash Lift, Lash Tint, Men’s Waxing, Vajacial, Wax Academy, Wax Classes, Waxing Studio, Women’s Waxing, Facials.

Antoinette was great! Felt very comfortable and such a smooth process! Highly recommend!!!read more

They raised the rates on my monthly subscription WITHOUT the REQUIREMENT of notifying me 30 days in…read moreadvance. They do not care about customers at all!!!! I asked for a copy of all agreements I signed with them-never received. I disputed the increase, I cancelled my agreement and today they charged me AGAIN This is fraudulent activity-has been reported to the state and FTC A few years back they did something similar with transaction fees-I called them out, provided the legal details and they fixed it. This is horrible service!!!!

Rosi is extremely knowledgeable and professional. My skin has breakdown very easily and she always…read moreuses the right type of wax. She uses a fan to ensure that she never burned you with the wax. And if you do have any skin integrity issues, she has antibiotic cream to put on your skin. The facility is extremely clean and it is a calming environment. I would drive quite a distance to stay with Rosi if she ever left there.

Love this place. Not super fancy like other wax places but the wax they use is better. Plus the…read morelevel of service is superior to other wax places near by. I have seen both Dana who is fast, professional and nice and also Eline who is very thorough, professional and nice. I won't go back to the other wax places after coming here.

My daughter came out today for a mommy and me day with back to back facial appointments. We love…read moreEmily! She's amazing. Her energy is top tier. She's great about catering your facial service to your actual needs. The sound bath playing throughout the visit is an added bonus. She also uses her singing bowl at the end of each session. I prefer her space over the spas and salons that have so much going on during your service.

I got a detox facial with Emily. She is truly an amazing esthetician, very knowledgeable,…read moreaccommodating, and friendly! She answered all my questions with a smile and recommended products specific to my skin type and concerns. I will definitely be coming back and highly recommend her!!

I have been getting waxed for 8 years now and have NEVER ever been to a salon or spa that even…read morecompares to Silvia's. She goes above and beyond every single service whether it's taking extra time to ensure every single hair is gone or removing your ingrowns (which almost no esthetician will do) Silvia NEVER misses. Her salon is beautiful, clean and above all she cares so deeply about her clients. When I'm home visiting my family I will still drive from Orlando up here just to get waxed by Silvia. I cannot say it enough, she is beyond the best in the business. I'm so happy I found her here in Jacksonville and if you're looking for a new esthetician or you're trying waxing for the first time she's the one to see!!

Silvia is the absolute best! Her professionalism is unmatched. She takes her time and educates on…read moreskin treatments as well. Her location is convenient, clean and beautiful!

Excellent professional!!! exeptional treatment .Felt as a young boy in my 78, Highly recomend her…read morejentle hands to everyone .

From the owner: I am a Gifted Athletes Therapist and have worked with 3 NFL TEAMS for a total of 10 years. Jags,…read moreFalcons and Giants. I’m great with bigger physiques Soft or Hard Bodies and am familiar with all types of injuries. I also was an R.N. In Private Practice in Goshen NY for a Prominent Orthopedic Surgeon 11 years I’ve worked for 3 Chiropractors as well

I love this place! Rachael is fabulous at doing your brows lips etc. She is kind, polite,…read morethoughtful, and reliable. For these reasons, she is normally booked, but it's worth it worth the weight for sure. Don't hesitate to try out melt wax and Rachael.

Rachel takes some of the sting out of waxing. She's friendly and does a great job. Her space is…read moreclean, bright, and cheerful. Prices are fair and the location is great. Going to book my next appointment now.

This was my first visit to Waxlab. I was scheduled with Hallie & she did a great job! In addition…read moreto providing a great wax service, she was so friendly and we had a good chat throughout the appointment. I will definitely be booking with her again. Note: the salon uses a separate POS system for tips that required a second transaction at checkout & includes a transaction fee. I recommend bringing cash for the tip.

I took a short break from waxing, but returned in February for a Brazilian and full legs as part of…read moremy wedding prep. Hallie was absolutely amazing--her calming energy, friendly demeanor, and efficient technique made the experience so smooth. I've continued seeing her for Brazilians and full leg even after the wedding because she's consistently skilled and professional. I also love the atmosphere at Wax Lab's reception--everyone is incredibly polite, welcoming, and helpful.

I would be remiss if I did not share my experience. I normally do not leave reviews, but my last…read morevisit left me with a very negative impression. I have been a loyal EWC customer for almost 10 years and have always had excellent service at various locations. Unfortunately, the Durbin location was the first time I walked away genuinely disappointed -- and it had nothing to do with the wax specialist, who was wonderful. The issue was the front desk receptionist. She was extremely rude and dismissive, rolling her eyes and speaking in a condescending manner. As the first point of contact for customers, she should be polite, patient, and welcoming. Instead, her tone and attitude were completely inappropriate.I was approximately ten minutes late due to traffic, and when I approached the desk, she spoke to me as if I were a child arriving late to class. I also had to wait for her to check out the customer ahead of me -- which took at least five minutes -- so the "lateness" was hardly one-sided. Even that customer looked visibly frustrated with her behavior. When I checked in and explained that traffic had delayed me, she told me she would "let it slide this time," but made a point to emphasize that being nine minutes late would result in a charge. She then handed me three forms to sign, stating they were "so I understand the policy." There are a hundred ways to communicate a policy professionally and respectfully. Delivering it in a punitive and humiliating manner is unacceptable. As I was heading to the back for my service, I saw her roll her eyes again. That was entirely unnecessary and unprofessional. This was my first poor experience with EWC, and I want to believe she may have been having a bad day. But if that is the case, she should have stayed home instead of projecting that negativity onto customers who come in expecting a pleasant and professional environment from a reputable company. She is simply not an appropriate first face for customer engagement. Management should strongly reconsider who they place at the front desk; someone who smiles, radiates positivity, and represents the EWC brand appropriately would make a world of difference.

Perri was great! She made me feel very welcome, and she has a calming personality. It's not easy…read morewhen you see someone for the first time to have your lady bits touched up, but she made this process easier than ever. She has a very body-positive demeanor, which is so important. The entire salon is beautiful decorated and well-lit. The prices are reasonable, and everyone seems to be very happy to be there. I already have my next appointment booked!

I went around 2 o'clock on a Saturday as a walk in and was in and out in less than half an hour!…read moreThe inside is very clean and cutely decorated. Good vibes. Aalayah did my service and I requested a simply eyebrow wax. I was really impressed with the attention to detail in the waxing. She measured out my brows before waxing, and trimmed, and tweezed. It cost me $20 including tip which I find to be a great price for such an amazing job.

Pleased with service every visit so far and the vibe is great! Alaiya does a great jobread more