I visited Hana for waxing before she opened her spot. Her professionalism and service are the best,…read morewhich is why I still visit. She will explain the service and thoroughly answer your questions. There may be others out there who do waxing but you will be hard pressed to find someone as cordial as Hana.

Hana has been dyeing my brows for over a year and does a great job. When I found out she does micro…read moreblading, I decided to have her do that. I told her I didn't want anything drastic, just a natural brow and it came out just like I wanted. I'm very happy.

Leah was great. This was my first facial and I loved it. She recommended some good tips to help…read morekeep my skin feeling and looking good. I will definitely be back!

Such a relaxing, refreshing, and informative experience. Leah was amazing and extremely…read moreknowledgeable. I was very impressed and will definitly be back. Felt amazing!

I have been going to Lorrie for almost 9 years now. I look so forward to my monthly facials with…read moreLorrie. She is professional and always has my best interest at heart. During the time of my appointment she is totally devoted to my facial needs. She takes her time, uses excellent products and goes over and above to make you feel relaxed and comfortable. I always leave with radiant and revitalized skin. I have recommended my friends to her and as always look forward to my next facial

Lorrie's knowledge and attention to detail is amazing. She provides a relaxing environment to…read moreperform magical rejuvenation of the skin.

I had a few bad experiences at other locations until I found this one. Joie was the absolute best…read more Would highly recommend! I'm a nervous talker and she would just yap back with me with no problem! She did a great job on my wax!!

3rd time in my life getting waxed. Very 1st time here. Was very pleased with the staff and…read moreprofessionalism shown by employee. Have my next one scheduled already.

I was in the area and needed a brow wax so I tried this place on a whim. The wax was lackluster at…read morebest. I was impressed with how quickly she completed my service, but now I realize it was because she didn't trim any long hairs or pluck and strays. The light in the service room wasn't that bright so I didn't see all the stay hairs she had missed otherwise I would've mentioned it. I was able to get in right away, but check out took upwards of 5 minutes as the associate was either new or just helping out. I'm not sure which. I actually felt bad for her since it was like she was left to the wolves. All in all, the service wasn't worth the price. I could've done a better job at home.

I wanted this place to be great. I mean if you want good brows what better place to go than the…read morebrow lounge?! The waxing was fine. Nothing spectacular. I wasn't asked if I wanted anything In particular done to them. I also feel like I have a space in one of my brows that wasn't there before. The technician also didn't tweeze afterward at all and I can see at least two stray hairs that need to be plucked. I also got a lash tint. The technician and owner talked about how much I would love it, and it's just meh. Im going to give them another try because everyone has off days. I'm hoping to update this review with more stars.

The best place possible to go to take care of your skin. Suzie is brilliant and knows so much about…read morethe skin. My skin has never looked better since starting with Suzie. She is kind, talented, and so funny. I started seeing Suzie for routine maintenance and to also help heal some spots on my forehead that were left from some health complications. The spots are gone, my skin is glowing, and I feel great. She offers extensive services from facials, to chemical peels, to laser hair removal. And her prices are incredible! She has the best prices I have ever seen. An incredible person, extensive talent and offerings, and unbeatable prices? It really does exist. I am so glad I found Suzie. I cannot recommend her enough for any and all skin needs. Bonus that her space is very cozy.

When you walk in, you feel an instant sense of calmness come over you immediately! And then you…read moremeet Suzie, she is such a ray of sunshine! She is incredibly knowledgeable about skin, the products and treatments offered! She helps pick out what's best for your skin as well! Her touch is gentle and your skin just feels loved on! My skins feels and looks AMAZING!! I highly recommend

Went today for a wax and received excellent service from JaKeisha (hope I'm spelling her name…read moreproperly!). I had scheduled several appointments before, but had to cancel, and each time I received reminder texts and calls. Every time I have called the person I have spoken to was professional, kind and accommodating. So I finally went today and the location is clean and inviting. Very white and clinical, but modern and stylish. My wait time for my 9:45 appointment was like 2 mins and then she was ready for me. The rooms are clean, brightly lit and white. Materials clean and sterile. JaKeisha wore latex-free gloves. She was very kind, calm, and engaged in conversation with me, and my service only lasted about 15 mins total, but was professional, quick, clean. A little pain, but it was fleeting and expected. I definitely recommend! I'll be back as well.

All there locations have lost great talent. Some of their employees need additional training. Past…read moreemployees that have left the place tell of horror stories of working here. Which says a lot since services have declined in past years. Be very aware that this place has a late policy but not an on time policy. They take care to tell you that you about they 7 minutes late policy when in fact you are only 6 minutes late. They feel it's ok to wait for your service but heaven for bid you are late they will one time. Many times I've come for my appointment on time of not before time and have been made to wait wait more than 7 minutes from my appointment. I say to the business owners to reconsider this policy as you will loose valuable customers such as myself. And receive no referrals.

Hi, i go here alot and usually they are great. not today. i had a women named Jun and she was super…read moreaggressive with my hands and was annoyed with me for no reason. she told me "she would have been done faster if i let her do my nails and picked out a color faster." I was being time efficient with her the whole time and didn't waste time. i had been super kind to her the whole time and didn't say anything when she was being aggressive and rude, she even seemed annoyed when i asked for my nails a little shorter. I have also seen her be aggressive with my friend's nails and super impatient. Jun needs to be more patient and have respect.

I recently moved and was looking for a nail salon closer to my house than south charlotte. Someone…read morerecommended this place and I figured I'd give them a shot. I'm happy I did because I've had two manicures here and they have both been amazing. I have seen 4 different techs (between manis and pedis) and each person has been kind, welcoming, and thorough. The two manicures I've gotten have been incredibly detailed and both have resulted in the best grow out I've seen. At my old place, my hair would start catching under the edges of my SNS as they grew out. I went almost 5 weeks with my last manicure from Bellagio and not a single nail started to crack or peel up. They have a lifelong customer out of me now!