Sherwood Village deserves every bit of my 5-star rating. Not because everything is perfect, but…read morebecause of the way they conduct their business. The true measure of customer service commitment can only really be seen when things don't go according to plan. We moved my father-in-law (Papa) late June '26. The transition for him was seamless, but his room wasn't ready when it was supposed to be. When I emailed Ms. Jennie Fay, the Marketing Director, late that Saturday night to let her know what happened, I didn't expect to hear from her until Monday, when normal business hours had resumed. But she got back to me right away. She adjusted things on their end to make up for the loss of time, allowing us to move Papa in before admission. When he showed up, his apartment was ready, fully moved in feeling as much like home as possible. Sherwood Village has dedicated employees that have worked there for ten years or more. The fact that they hold on to good people and promote from within their own facility is a testament to the quality of the work environment. Happy employees simply do better at their jobs - which means better, more stable care for their residents than a place with high turnover. The fact that they take both private pay and state assistance residents means that Papa will not have to move, even if he needs to go on state aide. That's huge both for his mental and physical stability as he ages, and for us - saving us the worry and time of having to find him somewhere else to live and moving him all over again.

Intake staff has no understanding of a person with dementia. And how sometime they get angry very…read moreeasy when they don't understand everything that is going on. I would never recommend this place. They start with a smile then as soon as everything isn't perfect good-bye. So if you happen to put down a deposit it may take 30 days to get your money back.

The staff at Woodland Palms are all so helpful. The food is great and the courtyard is beautiful…read more Happy residents!

GET your loved one out of here!!!! And DO NOT consider this place as a memory clinic !!My mother…read morehas had multiple falls!!! I had a lot of issues with falls !the nurse working there WANTS patients out as soon as you request more care.. it is a memory clinic!!! What do you expect please DO NOT place your loved one in this place, also keep your provider do not accept the services the nurse suggest they cover each other!!! Stay out of here unless you know they made changes!!! Starting with the nurse and director!!

Recently my wonderful mom fell and needed rehab. Sadly, her health declined after having surgery…read moreto repair her broken leg. She was 92. Although she was declining, she had a lot of life in her left to enjoy until her body gave out. I placed her at Devon Gables with hopes of good care, and friendly staff. I can honestly say that they exceeded my expectations. Every time I visited someone was caring for her. They never just forgot about her. They got her up every day and interacted with her. She was truly happy. She was always clean and her room was clean and the staff all expressed how much they enjoyed getting to know her. About 20 years ago my husband's grandfather was also there. Things were good then, but even better now. Thank you to all the staff that cared for mom.

Came here because the website states We take pride in our fine cuisine, served with a Tucson touch…read more also Dining We understand the importance of well-balanced meals to our residents. Our registered dietitian prepares a variety of dining options, including low-sodium, diabetic or low- fat (when ordered by the attending physician.) We serve candle light dinner every other Monday, on these evening our residents enjoy a fine dining experience. The Dining Room is a gathering spot for residents and guests. For those who prefer to dine in private, room service is also available. Witch all of it was a lie with the exception of room service it's sad to say that they have no culinary experience whatsoever. They show that they don't care about what they feed the save is wrong. When the people that live here they look forward to most of all they're looking forward to and yet just what everybody thinks about places like this how they don't their mom or their dad or grandma or grandpa for the fear be or not get the same quality as would get at home I do not recommend this place for the Some staff are great and amazing the physical therapy Paul and Tino a really great but the way I know what they're doing to make sure your back to your physical health thank you I hope the corporate office gives me a call. I am a chef. I ran assisted living communities in my career if you need someone to really help you run this place right in the kitchen contact me

This facility is very clean and offers a nice variety of fresh foods. The health care staff is…read moreresponsive to the residents needs and communicates well with family members. We are always made to feel welcome at our visits.

Sadly things went down hill after about 6 months. Staff turn over changed the culture completely…read more The staff became less attentive and mostly congregated in the main areas to visit with each order. They turn led on any staff who did a good job consistently.

I've live at Fellowship Square over a year! It's a great place to live. Being in my early 60s I'm…read moreone of the youngest but age makes no difference here! Wonderful staff, activities and the food is great compared to other Centers I've been to! As I say if you look for negative you will find it anywhere but, Here, communication makes all the difference! I believe you will love it here if you come! Hey look me up tell them, Patti sent you! If you are ever bored, it's truly your own fault! Come visit come stay! You'll love it! See you soon! And thanks Fellowship Square for all the hard work you do!

My mom's husband recently passed away and my sister and I were in town to go with my mom to various…read moreproperties to check them out to see if she would be comfortable living there. We had a number of appointments scheduled and felt either OK or uncomfortable with the places we toured. Then we found out about fellowship Square. We didn't have an appointment, but thought we would stop by anyhow to see if there was a possibility that we could take an unscheduled tour. Sandra came in to get to know a little bit more of the situation and what things my mom was looking for and to explain the property and amenities. Ultimately, she spent several hours with us. She took us to the dining facility so that we could experience the facility and the food. We were very pleasantly surprised Both by the dining facility and the food and the staff. Our server was Robert and he was absolutely wonderful. He also overheard that it was my mom's birthday the next day and when we finished our meal, he had all of the servers come out and sing happy birthday to her. During the tour, Sandra passed by several of the residence and knew them by their name Which was a very positive Indicator of how the staff treats the residence. The facility itself is very open and full of flowers and fountains and trees And just a very positive place. The apartments themselves are good sized and all of the amenities are wonderful. My sister and I will be very comfortable with our mom living there and it is a place that my mom also feels comfortable about. The fact that they are a 501(c)(3) Nonprofit or organization and a Christian organization was icing on the cake!!

My mother has been a Cascades resident for 2 years. My experience has been mostly positive. I…read moreread one of the negative reviews and it didn't sound like that person was describing Cascades. Perfection can be found no-where (if that is what you are looking for) but this place has good vibes as far as cleanliness and very nice Caregivers. They, like everywhere else, can get short on staff from time to time and mom has been neglected a few times, but nothing serious. I did expect the cost to reflect the care and have been disappointed from time to time. That's life. Every time mom has fallen (YES, old people fall A LOT), the Caregivers have always contacted me right away, even though mom tells them, "Don't worry my daughter, don't tell her I fell". With mom's recent fall, they called the ambulance because I was out of the country at the time and they took very good care of her. She has "aphasia" and ambulation difficulty secondary to a stroke, and she is near deaf due to measles as a child, so it is important to me that my mother is surrounded by people who are attentive to her condition, who will have patience with these incapacitations and who are genuinely caring and they seem to be. The front desk people are great. The dining room people that I've met while dining with mom have been great (food's good too!). I think you get back what you put out. My 86 y/o mom is sweet, respectful, kind, appreciative, and I think that is what she gets back in return from the Caregivers there. Although assisted living is not the way my mom envisioned living out her elder years, it has been a pretty good place for mom in her present condition AND my mom is relatively content living at Cascades. I struggled with feelings of guilt placing Mom in assisted living, due to our work schedules and being out of the country off and on, but at peace that assisted living is her best choice and we are grateful Mom is in a safe place with people who take pretty good care of her.

Great staff and apartments. Mom is happy and food for the most part satisfies her. More help is…read moreneeded like everywhere. Sometimes meals take a long time to be served. But the staff..... they are caring and engage in conversation and jokes with the residents. Such a good feeling having your loved one treated like a person and not an obligation. Would recommend to anyone with a senior parent.

My grandma has lived at Fairwinds going on 5 years now. Originally, she lived there with my grandpa…read moreand they both were really happy. Since then, grandpa has passed but before then the staff at Fairwinds worked so that he could stay there and be cared for. They took such good care of him and he loved the staff. Now, it is just my grandma and she continues to do so well and receive amazing care. It allows her whole family to rest assured that she is ok. I can't say enough about the staff, from the front desk, maintenance, the restaurant, events, etc. they are all amazing and so good to my grandma. Plus, the nursing and aid staff are fabulous to her. I go and visit her there at least twice a week and can attest to the fact that this is a great place for anyone who has someone that is in need of help to ensure they can live independently and safely. They have tons of things for her to do and activities to take part in. Finally, the food and menu is actually really great and the wait staff is even better!

My father has been a resident there for over nine years. I think it's a wonderful facility and…read morepeople truly do their best, except the current manager, Juan. Long story but he is lazy, unresponsive and unhelpful. The phone passes to the bistro and they can't help nor transfer the call to the receptionist. The receptionist is ill equipped at best and transfers the call to the manager, Juan, who either ignores the call or just doesn't care or work his shift. I needed simple stuff and got no response. Time to let that dude go. It's a difficult job, but it's not getting done. I will recommend the place when they set the manager straight. It's sad.

Just a few short weeks ago I had the pleasure of touring The Forum with Executive Director, Rich…read moreHowell. The community was beautiful and the associates as well as residents were VERY friendly and welcoming. I enjoyed a very nice lunch in a busy, active dining room. I will be recommending The Forum to my associates and friends!

I have parents in both Memory Care and Assisted living. Both have had falls, hitting their heads. I…read morefeel the staff was attentive and caring.It is clean and well kept. Valerie in AL is a very caring woman who seems to work her tail off. Mom getting her hair done is of utmost importance, and the gal who comes on Friday to do hair is a sweetheart. I have never visited (always different times and days) and felt like there was anything off, or that conditions were unsafe. I am grateful they are in this facility.