Wow Ela is always so good to me my hair is the healthiest its been thanks to her. Been coming here…read morefor a year and i never want to stop. Amazing work.

Very overpriced hair color I don't recommend this place go somewhere else the service is badread more

they made you feel very comfortable. also on time. did care about how you wanted your hair done…read more very appreciative that you cane in. will be going back

Lexi did a fantastic job giving me highlights to blend with my gray. I highly recommend her.read more

My daughter and I have been coming in for haircuts and waxes for the last year. Ghada is wonderful…read moreand warm. She does great work for a reasonable price. We love that this is women owned and veteran owned small business.

I recently moved in the area and I'm so happy to have found this great little neighborhood salon. I…read morereceived a wash, trim and blow dry in a quick amount of time at an excellent price! Ghada was a pleasure to chat with and keeps her salon clean. This is now my go-to spot for a haircut.

I've been coming here for years and it is always hands-down the best place for hair! I came here…read moremost recently after accidentally setting my hair on fire in a fireplace and they were able to squeeze me in the next day and work wonders! This place is amazing and I will be a forever client! Maggie took great care of me and was able to make my hair look great. Neil at the front is always such a joy to talk with. Silvana does a great job with thin/fine hair and always makes it look much fuller than it is!

I really enjoyed my haircut expereince at Pilorum. The process of online appointments was super…read morestreamlined and made it easy to see availability, particularly since several stylists in the area only take phone call appointments, and it's unclear to see what's available weeks or months ahead. You can even specify a hairstylist should you have a preference. Someone from the salon called to check in and ensure I had the best experience by asking a few basic questions about what I wanted for a cut. I was really impressed by the thoroughness in follow-up. When I got to the salon, check in was quick, the front desk kindly asked to hang up my coat, and there was no wait time (despite arriving slightly early for my appointment). You could also request a refreshment, and they have one of the most extensive coffee menus I've ever seen! The wash, cut, and styling were all done seamlessly, with my stylist periodically asking clarifying questions along the way. I paid at the door, and inquired when I should be back. Another staff member knowledgeably mentions about 6-8 weeks to maintain the shape of the cut. Everyone was so warm and kind. Not to mention, there's great parking in the front and in the alley. Highly recommend if you're in the area!

From Peggy Nyeholt - I have been going to Maria for many yrs now and am so impressed by her ability…read moreto capture exactly what I want in my style and color. I am adept at styling my own hair and use little to no product thus I rely on Maria's expertise to provide me with an easy to manage style that still looks as if I had styled it. I am so thankful to have found Exsalonce Salon and wanted to provide an update as to how exceptional Maria is.

Will never go here again. took my son here and showed them a pic of how I always have his hair…read moredone. The place I usually go to was closed for some repairs. Anyways she told me she could cuts his hair the same. She DID NOT. When I started to tell her that the Hair is not looking like what I showed her. She got very upset and started saying don't come in here complaining. then whispering under her breath was saying you can't tell us how to cut hair. I wasn't telling her anything except how I asked for my sons hair cut to look. Ignorant and rude. Claims she is the owner. I don't advise anyone to go here. We paid $30. for a boy hair cut that was done very badly!

Marisol, my hair stylist is highly skilled at cutting my naturally wavy, slightly frizzy hair. She…read morecuts it dry so it falls perfectly. I opted for the typical Giselle style hair, long layers and reducing bulk at the bottom so I can air dry and it's not flat on top. Relaxing atmosphere & good coffee.

Got a great airbrush spray tan with Joanna. It was my first time and she was patient and explained…read moreeverything step by step for me. I was very pleased with how it turned out. I had one little issue (not their problem, mine since in a larger women with more folds and creases than most) and i had some lines that were not noticeable until i was able to sit down after leaving much later. I called Joanna and she made time for me to come on the next day to correct the issue. That's great customer service.

Got a b3 treatment today and my hair has never felt better!!! Highly recommend after highlights or…read morecolor, my hair feels even healthier than before. I can't wait to try the b3 shampoo and conditioner that I got with it!

I work nearby and have been getting my hair cut here for over a year. The salon is always clean…read moreand Lauren does a great job...My wife actually comments that my haircut looks good, normally she doesn't really seem to care. Despite the negative reviews that are on here, I have referred a handful of friends here and have only heard positive reviews from them.

No one picks up when you call, you need to talk to a virtual assistant…read more I had made an appointment less than 48 hours in advance, the morning of I was sick and called to reschedule. I left a vm at 5:30am for my 4:30pm appointment. I told them I was sick and didn't want to get anyone there sick. They told me I'd be charged $30, and it could go towards my next service. A few days later, I was charged $30 without my consent. The owner has specified that the $30 would go towards my next service. So I'm not sure why they charged my card. I'm not planning to return, it's not run very well. I'll travel further for better service.

I'm very disappointed with how this business operates. My daughters and I have been here few times…read morewithout any issues, until now. During my last visit for a haircut, everything went smoothly, and we even discussed bringing my daughter in to get her hair dyed. About a week later, I received a reminder for an appointment I didn't recognize. It turns out my oldest daughter had pre-scheduled appointments for her younger sister during a previous visit without my knowledge. Thankfully, I caught the reminder in time to cancel, with plans to reschedule when I got back from out of town. A few days later, I received another reminder. When I asked my daughter, I found out she had also scheduled appointments for herself and her other sister. Since the cancellations were within 24 hours of the appointments, I understood there would be a fee. Per their policy, I expected a $30 charge for each late cancellation. This was our first time ever needing to cancel on short notice. To my surprise, not only did they charge my card $60, but they also charged my daughter another $60. I don't recall ever giving consent to keep my card on file, let alone to be charged like this. The way they handled this situation was unprofessional, and this experience has definitely left a bad taste. We won't be returning.