I have never had a bad experience in The Vitamin Shoppe, regardless of location, and this one is no different! Had a return from my auto-delivery that I forgot to skip and they easily, quickly, and graciously took it back. They also were very helpful and looked up our account because hubs couldn't remember the name of his new supplement. Clean and nicely stocked store, with some sales going on, and very helpful and friendly sales associates! read more

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Tried to call SEVERAL TIMES and the phone just rings. I checked the website for a "live status" for the business and the site states "not too busy". WTF I'm just trying to find out if they carry a product before I drive there. This is NOT the first time I have tried to call and check product selection and no one answers. SMH Why do they even have a phone number if no one cares to answer. read more

Shout out to VS for always having what I need in stock!!!!! When you walk in the door, you're greeted and asked how you can be served!!! Thank you VS and this particular location is usually well stocked. read more

The Vitamin Shoppe - Mag 2 for the win - Vitamins & Supplements Near Me - Springfield, Virginia

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Great selection of vitamins and workout supplements. Very helpful sales staff. Prices are reasonable.

The service there was great! I dont know much about vitamins and supplements to take. But Alex did. He asked me what my goals were and suggested a few products to help me achieve them. He was exceptionally knowledgeable and didnt disappointed. read more

I stopped in here on 12-31-2022. I've been here before, but apparently have never completed a review. I stopped in for some vitamins to start the new year off right. When I walked in I was greeted, which was good. I asked a few questions and was taken over to what I was looking for. It was a pleasant experience. I even got a pill box for free, just by asking. The quality of the service and product met my expectations and was consistent with my many prior shopping experiences. I'll be back when I need some more vitamins. read more

I've been going to this store for a while now and I have to say that the service that I receive every time deserves 100 stars 5 doesn't do it justice. Every single staff is professional, knowledgeable, nice and super friendly. They make you feel welcome. I've been working closely with Toofan and he's just the best in the industry. He knows every single item in the store (hahaha really he does) and the moment you tell him what you're looking for, he directs you to the items that he feels will fit your need the best. The store is so beautifully set up, very clean and easy to navigate around the products. 100% recommend the store and Toofan. read more

This vitamins shop customer service is always on point thanks for all the informative help and I'll be back soon.

At 415pm on March 3rd, there were 3 employees and and no one in the store. I didn't even get a welcome or help until I had to ask. The items here are great but if I didn't know what I was looking for, this place didn't seem too welcoming. When I asked, no one really looked like the wanted to help, like I was burdening them. I don't recommend this location. Next time I'll go a little further north. read more

Today, I went into the vitamin shoppe with an idea of what I needed to purchase. Toofan was the consummate and knowledgeable professional! He made logical recommendations tailored to my needs. I purchased all of his suggestions and am very excited about the impacts of my new purchases on my health! read more

This store is probably the most complete and huge I have visited in recent times, I find everything I need there, without having to go to various places, the place is impeccable, excellent customer service !!! Thank you very much to Toofan for taking the time to clarify all my doubts, and making sure that I get the best quality, necessary products for me! I DEFINITELY RECOMMEND THIS PLACE. read more

GNC or Vitamin Shoppe... that is the question... I'm not here to tell you which store is better, but you cannot get it any better service/advice than this Vitamin Shoppe off Loisdale Rd (old shopping center). Mort, the manager, is top notch. I came in and he greeted me with a warm smile. He didn't even try to sell me anything! Instead he gave me very good nutrition/fitness advice. I went in thinking I needed more protein in my diet and was going to purchase some whey protein isolate. After talking to Mort, he advised me at my age/exercise regime, I should really be taking fish oil, a multivitamin and exercise 30 minutes a day, while eating 50% raw foods with fish/chicken etc for protein. Should I feel very exhausted after a workout, like my body needs something more, I can come back in to see what supplements I might need. WHAT?! I've been in sales... and I know at other stores, they try to upsell you instead of giving you advice. My kind of store! Going here to get my next set of vitamins :) read more

I had been purchasing my supplement from Amazon for years. I had heard of Vitaminshoppe but never been to one of their locations until today when my protein ran out. It's a fun place for shopping if you're into the healthy lifestyle. I was using the same protein for years. Toofan asked me a few interesting questions about what is my goal? What time usually I workout? And how is my diet? I was surprised with his knowledge and care for the customer, even though the store was busy and he was trying to help other customers at the same time. I ended up buying a bodytech whey protein isolate. They had a great deal for buy 1 get 1 half off. I took the advantage of the sale. My favorite part was that he offered me the free award program with lots of benefits. I saved more here than Amazon and received excellent information on product. So happy with my experience here today. Vitaminshoppe is my place to go for nutrition from now on. Happy shopping! read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Springfield, Virginia

I use to love this shop Use to be a frequent shopper. i am tired of all the new management who dont know anything about supplement. I was welcomed with a warm welcome, gentleman walked over to ask if I needed help I asked about pre workouts.I read his name tag he is the store manager ( don't remember his name ) He recommend a product off their clearance table ( nothing wrong with clearance tables ) but I specifically told the man what I was looking for and gave me the complete opposite. He then claimed that it was the best they had in reality when I arrived home it taste horrible, made me anxious. It seems to me he just pushed an item that wouldn't sell and feel like I was taken advantaged of. So the reason for this review is because i am fed up with "managers" not knowing anything about the product and claiming it is the "best" not caring for customers needs. I am more than positive I won't be shopping at that store anymore. Thank you. read more

The business is clean, the employees were somewhat helpful... The older gentleman walked by me three times and never acknowledged I was there. *** You MUST check VS website before you purchase anything. If something is cheaper on the website, you have to bring that to their attention or they will not give you the discounted price! She said, "well, that price is on the website..." Saved myself $10! read more

Ask for Toufan! He has a lot of knowledge and always ready to help me with all my questions in regards to supplements.

I visited this store for the first time today looking for weight loss supplements. I came in not knowing what to buy because in the past I've made bad choices regarding purchasing weight loss supplements. When I entered the store, the staff were very friendly & welcoming. The environments was very clean and organized. Toofan reached out to me and I explained what I was looking for. He introduced me to different weight loss supplement options that would suit me best. He was helpful, kind, & very knowledgeable about the supplements. Great experience all around. I will definitely make sure to go back & visit Toofan for my next purchase! read more

An outstanding experience as always at this location. Vitamin Shoppe carries quality brands, and on top of that they will price match. This morning I stocked up on a few things price matched to Amazon rates plus applied a 20% off coupon shared to the VS email list. It pays to receive their emails. About $150 of products reduced to $75. The manager David was friendly and easily handled this transaction. Thank you! read more

Awesome customer service! The man working there was super ready to help when you need it. I was shocked at how well organized everything was and easy to find. Definitely will return! read more

Love coming to this location, I always get great assistance when I go and I never have issues finding the products I need.

Great customer service, I really appreciate their service and experience. They are so knowledgeable and responsible & Toofan responded to all my questions passionately. Everything was neat and organized. It was a great experience. read more

One of the cleanest, well-stocked Vitaminshoppe I've been to. Toofan is extremely knowledgable and gave great suggestions. He even gave me tips on my training program and diet. And I love the way he made a stack specially for my need. A fantastic place for the advanced fitness enthusiasts. read more

Today was my first time coming in and based off of the reviews and the convenience of proximity I decided to go! I had an idea of what I was looking for, but when approached I was very happy to have the assistance. The woman who helped me asked if I was doing okay and I told her I needed some help. She brought me to the appropriate section of the store and gave me background info on the products. I felt so comfortable and appreciated her giving me time to look over the options alone. Very chill, welcoming demeanor. I will be going back! read more

I used to come here all the time. On 8/26/2016 5:43pm I came here to buy supplements. The woman with brown hair working the counter was eating chips while talking to another associate. As soon as she saw me waiting to checkout, she continued to talk to the other gentleman who works there. What happened to customer service? After about a minute, she licked her fingers off and hopped off her stool, then rang up all my things. Gross. Her associate # which is on my receipt that I still have is 038393. I won't ever come here again because she's been my cashier each time I've gon here and she's always so rude and gross! Unprofessional! read more

Customer service was terrible! Not helpful at all, the item I asked they were out of it, but did not even suggest to order it on line or call some other stores, I had to ask for the young man to call, they just look like they don't want to be there at all. Will not be back to this store at all. read more

Intelligent employees, very professional and not bunch of muscle heads. Great selections. Ask questions if you're not sure about something. I use to go to GNC (McOverpriced) so when Vitamin shoppe started popping up in the area it was a blessing. I'm a member so I enjoy getting rewards for points earned, good stuff. I order online and go to a store physically. Either way I get great service. I even get tea from there. Great selection on tea as well. read more

Excellent, knowledgeable staff willing to help with suggestions. If they don't have the particular item you're looking for they go out of their way to find it. I had previously purchased an ALA/CoQ10 combination suppliment that I liked and with the combo in one dose was easier to tolerate. It was no longer on the shelf, but they found it and the order will be placed. Thank you for excellent service. read more

I love this joint! The staff is helpful and courteous. Prices are reasonable. I will be coming back often!