I was excited to try products from this store until I realized how bad the customer service is. The…read moregeneral manager is unfortunately very disrespectful and racist. Don't bother wasting your money here. Not worth the trouble!

I came to the store a few days ago and tried to look for some stuff that my boyfriend needed since…read morethis place was so highly recommended by him, but after the experience I have had with the general manager of the store, I will never be revisiting this location again he is by far one of the most unprofessional racist managers I have ever had a displeasure of interacting with

This is a really nice supplement and health store…read more I spent a solid hour in here being bombarded with TONS of information by an enthusiastic employee names Jesus. Super friendly, super helpful, knowledgeable and honest about the products. What more can you want? Apparently the store was founded by a guy who is a bodybuilder himself and developed some supplements and uses natural and organic ones for himself and has several PhDs so he knows his shit. He initially developed this for him, but decided others may want it as well, the best way to go into business. This store sells a lot of healthy supplements and has a vegan section, snack section, protein, "hippie" with vitamins and such, and some other stuff I have forgotten which helps with muscle repair and care. I left with a ton of samples and signed up for their reward program. I'll be back.

Super friendly staff. The manager was very knowledgeable of all the products and was very…read moreprofessional and nice !! Shop had a bunch of good things, glad I found this spot !

A wellness boutique that is there to serve all of your individual needs…read more There is no one fix fits all when it comes to wellness, and the owners of PROH will not just rush you to make a purchase, but will take the time to sit down with you for a brief private consultation to get to know what you feel that your medicinal needs are. What are some of the benefits you're looking for? Then they will help match the products that best meet your desired outcome. The boutique is a very calm, comfortable, and welcoming area that you'll be able to browse products and ask more detailed questions if you have them. PROH Wellness is going to be a place that you'll be wanting to visit at least monthly for the maximum benefits. If you haven't visited yet, what are you waiting for?!

Covid made a lot of people feel anxious. I was looking for something to help me with the anxiety of…read morethe mask and the panic. I started taking CBD oil from a local shop and a friend recommended PROH. I meet the owners and they took time to explain about the different products they carried, how each product worked, the purity of the products, and which product would be most beneficial to me. They didn't try to just sell me a bunch of products and push me out the door. They listened to me, my concerns, and asked me questions to better understand my needs. I started with the gummies,which were effective almost immediately. The gummies taste good and are just enough to take the edge off. I have found the gummies and the oils have helped with my anxiety levels, my sleep, and my overall stress. Purity of products is an important factor in anything I buy. I am confident that the products carried at PROH do not contain fillers or artificial additives. Quality products, good value and excellent customer service are all features you will find at PROH.

I recently visited the store looking for something to helped me with my sleeping issues. I was…read moregreeted by the staff who immediately pointed me on the right direction. Stephanie and Franklyn answered all my question, and addressed all my concerns. They are very knowledgeable about every products they had in the store. The prices are great for the quality of the products they offer. You will get more than what you pay for ! Their selection of the brands they carry are the best ! Check them out and see it for yourself !!

Fantastic service and an excellent staff! Very helpful and informative, had an excellent…read moreexperience. Give Ryan a raise now, she is an amazing employee!

Black-owned company and the owner was extremely knowledgeable, very friendly. They have a huge…read moreselection of wellness items, herbal products, natural hair and skin care, fresh juices, sea moss, local honey, supplements, Bible merch, etc. You name it!! The ambiance was very peaceful with low jazz music, but it was family friendly, even toys for the kids to play with while you shop and talk. 20/10 recommend!!

Anyone who knows me knows I love supporting locally owned businesses which is why I wanted to check…read moreout this family owned business. I was in search for organic raw wildflower honey for my allergies which I know will start to aggravate me in a few weeks and my beauty secret Grapeseed oil. I found both at Health Haven, the other surprise I found was how knowledgeable the gentleman that was there was about all of the products. You can find many natural supplements there along with soaps, toothpaste and non harmful detergents just to mention a few. Check this place out I am sure there will be something you will walk out of there with if not just for the knowledge of how a natural supplement works.

I didn't realize this was a locally owned business. For years I've been going to GNC so I'm happy…read moreto support these folks. There's nothing elaborate about their stores... Just go in and get whatever it is you need. I don't keep up with a lot of the different products out there (nor would I want to be taking all that stuff) so I keep it simple with protein powder and shakes. I follow their Facebook page and found that they had 40% off on a 5 lb bag of protein once so that was a nice discount. Staff is pretty helpful when you have questions. Glad to be supporting a local spot.

Knowledgable staff, helpful with determining your supplement needs…read more But I did have issues using my membership discount. The discount is applied after you spend a certain amount of money in the store. (I think it's 300 and then you get 25 off). 1. Initially had 2 accounts created in the system. They were separate. They would not combine the accounts and the monetary amounts. This wasn't an issue I caused. Both accounts were valid. Shrug, ok. 2. Eventually spent enough for the discount. However, the purchase that put me over could not be used as a discount. I was told it would discount on my next purchase. Ok.. 3. Next purchase, grabbed some items...but was told they recently changed the discount to in house products only. So I could not use the discount. Ok...to their credit they gave me a small percentage off AFTER I protested. 4. This was today, 10/16/2012, I went back against my better judgement but thought I was being too petty. I grabbed all in house products. When my account was pulled up the computer indicated I had not spent enough money for my discount. I explained that wasn't the case, I was over the amount by a lot at this point. I was told sorry, that's what the computer says. Bottom line, they lost a customer today for good. I can't expect them to take me at face value, that's unreasonable and I get that. But I would have liked an attempt at solving the issue at the very least.

I'm not sure what happened to this location but on numerous occasions I've gone in for a variety of…read moredifferent items and they were sold out. The Greenbrier store always has stock - it's almost like this store only caters to workout items and keto. Healthcare is more than those. Go to Greenbrier and they are nicer.

Like most others, I come to the Vitamin Shoppe because I need some arbitrary vitamin or supplement…read morethat Walgreens doesn't keep in stock just for my needs (for whatever reason). With that being said, I do like to walk out of there with what I came in for but some times that's just not the case. I'll just break this review down into to parts: inventory and customer service. Inventory: They have a HUGE array of things for the muscle heads out there trying to bulk up - I'd even venture to say a third of the store is dedicated to that. So if that's what you're looking for, you've come to the right place. For myself, I usually get vitamins and supplements for my mental health as well as dietary help (aging can be so unpleasant, amirite?). I can usually get what I need here but it has happened on multiple occasions now that what I need, they don't have despite it not being an extremely rare item. On the contrary, they have told me that it's a very commonly purchased vitamin so it's a bit frustrating that they don't have it. I only come here once every few months since I prefer to buy larger quantities since it's generally cheaper. So when my supply is low and I come in and they don't have what I need and they have no idea when they will get it in, I get a bit huffy and puffy (internally of course, because good humans treat people in retail with respect). As far as pricing goes, it seems about on par with what you would expect from a specialty healthy living, vitamin and supplement shop. I usually anticipate spending about $20-$30 on one of my vitamins for about a three month supply. Customer service: It's incredibly hit-or-miss here. I some times just get lost in here staring at all the random things I didn't know existed and reading about what they claim to do for you and I've had a really nice guy come up to me to see if I needed help and to offer up knowledge he had on just about everything I was looking at. He was the definition of a delight. But then there have been times that I've come in and the employee has their elbows on the counter, intent on their texts or other social media, and are too occupied with their phone to be bothered to help you or even notice you need help. Like many people, I have really bad anxiety so some times I have trouble reaching out to ask for help from associates so I do my best to drop cues and hints that I may need help looking that normal, good, attentive associates will pick up on. If no one helps me, I'll usually just leave dejected and slightly frustrated. Make of my personal experience what you will. The service aspect may not affect you like it does me if you're an unabashedly outspoken character that isn't afraid to ask for help. But if you suffer from social anxiety like so much of us do, just be aware that a trip here can be daunting if you don't know exactly what you need before coming in. Overall, it's a decent experience. If the service was consistent in the years I've been coming here, I'd bump up to four stars. But for the most part, it's a shop that has vitamins and might very well have the ones you're looking for too.

Such a Cool store! Not only will you get educated by the phenomenal owner, newly titled gorgeous…read more"GLAMMA," RITA, but she and her daughter or darling doggo greeter will gladly educate you on all their products. From CBG, CBD, tinctures, sleep aids, salves, balms, pain relief, anxiety, menopausal(or for me?! MENTAL PAUSE) and everything else! I spent a good hour in there and left feeling like I had made a friend for life! You will love, love, L-O-V-E! the warm reception, the kind and caring attention you will receive, and you'll genuinely see how healthy you can make your life with Hemp House Wellness! (SWELLNESS! ) I love it!!! Ps- Try the "alice" brand Mushroom/chocolate sleepy time thingies up by the counter- Silly over the top Gwyneth Paltrow sells these on goop (Community eye roll!) buy local! Woot!

I have driven past this shop hundreds of time and finally stopped in a couple of weeks ago. As…read moresomeone who has chronic pain I was losing hope. Very clean shop, compact but well stocked. I don't remember the lady's name but as she held her little baby....she showed me all of the products they had for my issues. Explained how they would help, what was in it, how much each product cost. I ended buying some gummies and beverages. The gummies were great! I suffer from severe TMJ pain and can't chew the gummies. She suggested sucking on them. Great idea plus they work faster that way. Beverages work well also but had to mix with some crystal light flavors to help with the flavor but that is just my taste. Have been back once to restock since July, lol. God Bless and ty for filling a need for those of us who suffer!!!

The staff here are extremely knowledgable, helpful, and friendly…read more They carry a broad range of high quality and brand name products. Also, I've had the pleasure of sampling products when I'm unsure. I'm not sure if it's an "anytime" thing or if it's a "M-F, 9-5" thing. For me, that's happened M-F daytime hours. One of the first times that I went there, I spent an hour slowly combing the aisles looking for specific vitamins and minerals. I was asked if I needed help in a non-pushy way & given helpful tips and time & space to make my decisions. Ultimately, I did ask for more detailed help (sometimes Google doesn't know best). I thought that I was in a typical retail environment and didn't expect such a thorough, thoughtful and informative (aka "expert") response. I was impressed! Since then, I've been back a few times and I don't hesitate to ask for help. I've spoken with 4 other associates and all have similarly been well versed in the products that they carry, how to use them, and results that one can expect. For me, it's worth it to make an exclusive trip here for my health needs. The price, reward program, and overall peace of mind is unbeatable.

First time at this location that is close to Granby street in Norfolk. Be mindful that there is no…read moreparking directly in front but there is a parking strip along the side that looks like an alley. Limited parking right along side. Plenty of parking within walking distance. This store is pretty decent in size. I was quickly greeted and asked if I needed assistance. That made me smile on the inside. I'm BIG on customer service. The store was clean and well organized and the staff was extremely helpful I was assisted in selecting a multi vitamin, educated on the new blends of thermogenenics and picked up some cool energy drinks. That are supposed to be "CLEAN" Tip! If you purchase a product and do not like it for what ever reason you can exchange the semi used product for something else within 30 days! Awesome! Sometimes you buy a product and it does not work or your body simply doesn't do well on it... Thank you vitamin shop for such and awesome exchange policy If you are a member they also track your receipts and with your phone number and occasionally mail you $10 coupons at home Another great tip is if you forget your coupon they can also find it under your account with your phone number! Great experience. I reccomend Vitamin Shoppe stores over GNC due to service, variety of products and return policy

Just recently I had decided that I would like to try to take my fitness to another level. I was…read moretold by a coworker of mine to stop by this establishment and get their Total Body Scan. To see where I stand and where I need to make changes for my goals! I was lucky enough to have the General Manager ( I believe that was her position) She had some amazing tattoos on her neck! Her and the associate that was working that day were so helpful and made me feel heard! They shared all their knowledge with me and even gave me tips and tricks! Would definitely recommend this place for your necessities.

Might want to update your hours to something to reflect the time workers actually open the store…read more 10am isn't accurate not today at least.