Went into this location Jan 11, 2021 at about 10:05 am. I asked the female salesperson to remove a recurring charge for protein powder from my charge card. I sensed this person had a dismissive attitude and it wasn't the first time I experienced that from this person. She told we "I'll take care of it", after she asked for my cell number. I got the impression she was more interested in tapping away on her iPad than assisting me. I then asked if she could address my issue since I had no intentions of walking away until the matter had been fixed. Her response " Wait a minute I into something right now" as she fiddled away on her device. After a while she goes to the computer keyboard, taps a few key and she says " ok you're all set". A few days later I found that she didn't remove the charge. Stay away from this store. read more

Man, it's so good to look at supplements and see discounts. i never took advantage of the vitamin shoppe stores until now. Also, fuck walking to the GNC like 5 blocks away, I gotta get my vits fast when I get out of the subway hahah. And wonderful customer service! The guys there are sweet and adorkable and are here to help. :) read more

In an attempt to finally start taking daily vitamins, I did some research and wandered over to the Vitamin Shoppe. When I saw this chain open up a few years ago, I wondered if such a large store was really necessary. Turns out, it is! Plus, they have a lot more than vitamins. Toiletries, candles, drinks, yoga props, etc... Pretty cool. I went in with a list and no idea where to find anything. The staff was very friendly and knowledgeable! They made it very easy to shop and decide which products to buy. read more

I went into the store yesterday to do an exchange and get a price match however the female manager refused to match Amazon or Bodybuilding.com, even though it states on their website that they will match anyone...That's pretty much False Advertisement. If your looking for a price match you would be better off going to another location, or calling in to the online store and having it shipped. Or better yet just go to Amazon, or Bodybuilding.com read more

I enter in the store and start looking for some weight loss. I wasn't sure of what I was looking for so I ask to one of the employees some questions and advices. First I've talked to a blonde lady who was really not into helping me, then she went to the cashier to the other lady laughing saying if she could take care of me. This other one was like not even listen to me and not helping me at all. Everybody was so rude to me. Crazy!!! Making fun of me laughing. So unprofessional. Worst vitamins shoppe IN HISTORY. read more

As part of my ongoing quest to become the Strongest Man in the World (so sick of being #2), I come in here more than you might think from looking at me (my being of the body type that would be more appropriate for say, Twenty-Sided-Die Shoppe, or uh...Math...Store). The prices here are actually pretty good, reasonably competitive with Amazon, even, and the store is clean, well-organized, and offers a pretty wide selection. But the thing that most leaves an impression is how I DON'T feel too self-conscious or out of place here, as, after all, a 145-pound guy buying a 10-pound sack of protein powder (bargain!). For some reason, people who work at stores like Vitamin Shoppe are usually pretty friendly and helpful--even in Brooklyn, miraculously; it's like they never received the memo about everyone who works in retail needing to hate every second of their job and never stop letting customers know it. (Or I guess anyone who works at a store like this must be at least moderately into fitness, and maybe there's some sort of mysterious connection between one's general mood and looking/feeling great all the time.) Even the huge Frankensteinian employee who is so jacked he can barely move his upper body is real nice and not patronizing as he rings up my overly optimistic supplements purchase while towering over me in every possible literal/metaphorical way, and that dude could easily snap me in half and drop me unnoticed into his daily morning glass of six raw egg yolks. It's decent people like these whose eventual comparative puniness I will NOT laugh at after I do become the Strongest Man in the World (look out, uh, Mark Henry), out of appreciation for their past courtesy. P.S. I just did a thousand sit-ups while typing this. read more

The guy working there was clearly not interested in helping anyone. I looked around for empty capsules for a while until I asked him. He vaguely pointed in some direction and mumbled about them being "over there". It took me a few times to understand that "over there" was up by the register, but I got up there thinking he was with me to show me and he was still in the back of the store. I looked around a few minutes and found them on my own - finally!- and they were gelatin (note: gelatin is not a healthy item, it is made of animal bones and should not be marketed as something healthy). I walked back to the guy and asked if that's all they carried and he mumbled that it is. This guy could not have been sober! He reminded me of my friends years ago who were on downers or LSD. I find this store odd in general, it's more like fake supplements for body builders and it's marketed as healthy but it's far from being truly healthy. I didn't buy anything and I'll never go in there again. I get my nutrition from the food I eat! *Terrible service read more

Very thorough selection, big store, reasonable prices, and helpful staff. Refrigerated flax oil is in the back!

This place is great. They have everything you could possibly want and lots of items you won't find anywhere else. The Bhu Fit Paleo Bars are THE BEST!!! No hidden, junky sugars, high protein and fiber content, and really delicious. Try them. The chocolate coconut and double chocolate are FANTASTIC! Great staff. They know their stuff and love to help. You'll instantly become a regular. read more

I go there once in a month, there prices are really good, if you are a member you get 20 % coupon in mail..lot of variety, you name it, they got it ,this place is very clean and very well organised, staff is very knowlegable and there are always there to help you ,if you have any question...i love ths place.. read more

I've got to say that every time I come in here the staff is always very helpful and courteous. Nice selection, they always have the shakes that I use here. Never a bad experience here at all. The manager is kinda cute too! read more

honestly with a free gold card wannabe thats free as opossed to the GNC card that costs money & is only usually effective the first 7 days of a month...this palce almost always is more cost effective. this location specifically is the hugest thing ive ever seen PLUS i really like the treatment from this particular staff than by far any other place read more

Typical downtown Brooklyn attitude, it pains the staff there to answer questions. Why bother going there when you can easily order online or better go somewhere else? , they are working themselves out of a job read more

I have been to this location in the past and as soon as I walk in, there was always someone greeting and trying to assist. Yesterday I went into the store and the employees were standing around laughing and talking. Needless to say none of them even acknowledged me. I tried to ask for help at the counter and they kept laughing and talking. They basically ignored me. I finally found the section that I was looking for and the product was not on the shelf. I managed to walk out of the store without so much as a have a nice day. No one even tried to help me. I will try them one more time and then I am done. read more