Dealing with Dr. Schultz is always a treat, because he is the top of the tops. He makes me secure…read moreabout my eye health.

I had came in asking to buy basically a new pair of glasses, but because it was so close to their…read morebreak time I got hurried out by the lady telling me she can't help me, even though I have coverage and was willing to pay out of pocket. I had turned around to ask for my prescription to go elsewhere and order my pair of glasses, but when I had turned around to go back inside to ask they had locked the door immediately. Pretty pathetic...

What an amazing staff. Liz who answered the phone was very accommodating and went above and beyond…read moreany expectation. Thank you so much Liz for your extraordinary service. Our daughter Sophia was a little bit nervous coming in and Elijah really made her feel comfortable. He was funny and encouraging to her. What a great team they have here. Thank you for really putting the care of our daughter first. Highly recommend this group.

I cannot imagine a better ophthalmologist than Dr. Leaming. He obviously has earned every one of…read morethose letters after his name. His mien of calm assurance made me confident to allow him to work on my precious eyes.

This office was the only optometrist office (out of many) that fit us in during an emergency…read more Thankful! Their billing dept billed me rather than the insurance, but one phone call fixed the problem :)

Great staff and friendly " very professional people who are passionate about their work.read more

I made an appointment to get an updated eye prescription and asked for the cost. It seemed…read morereasonable to me. Then when I filled out the forms, they had me sign off on $89-$179 additional if I wear contacts. I would imagine at a lot of people who have glasses prescriptions use contacts, I really think they should've mentioned this to me on the phone when I asked for the cost of the appt. Even when I first sat down with the (very nice) tech to ask specifically how much it was gonna cost, she said she didn't know until we did the exam. They were essentially saying, 'Will it be what you booked it as, or will it be double? We don't know!'

Dr. Hyashida has provided very thorough exams and helped me with toric lenses for astigmatism for…read moreover 20 years.

After the waiting that I first talked about, once I got the glasses it was only a matter of a…read morecouple of weeks before one of the lenses fell out as I was cleaning it. So: exam-ok; staff-ok; customer service-wretched; product quality-poor. And of course there is absolutely no chance that I shall ever return.

The definition of customer service varies from one organization to another. In my opinion there…read moreare several areas that must be addressed to provide outstanding customer service. First, the staff should have an excellent attitude and great communication skills. Customers or Patients should be greeted in a pleasant, professional manner. Secondly, practitioners and businesses must realize that people can go where ever they want to have their services provided. Finally, patient's questions or concerns must be addressed. In summation, good customer service means simply to treat patients like you would like to be treated. The result is great customer service and appreciation for our valued patients. Dr. Dennis Lowman, Ms. Courteney Evans and Staff accomplished all the above. Outstanding Service, Outstanding Staff, Outstanding Lounge Area for Customers and all the above was address. Clarion Optometry Group goes above and beyond for my family and me. They care about their patients like no other optometry I've experienced! Keep up the outstanding work!

Best optometrist I have ever had, and I've had a few. Exceedingly competent, efficient, pleasant…read more And his opinion that it was time for me to have cataract surgery was insightful, and I'm glad I listened to him.

I had an unpleasant experience with the employees, perhaps even discriminatory, the employees…read morelacked common sense, I almost got up from my examination seat to bring in another patient, because he said he had an appointment after having been waiting for an hour and a half, I like the doctor's work but his employees are lazy. I made my report to my insurance company, so that they don't want to charge me for something they did.