First the negative - the office location is bad, the gps wasn't able to find the entrance, we ended…read moreup driving from one parking to another looking for the address - none on the building, and then walking around the entire medical plaza until we found the door. That was frustrating because I had to apologize for being late! Then the very loud tv with an ignorant game show made it unpleasant - it drove my husband to go out and wait in the car. Then the good - the office is very efficient. They asked up front if I wanted new eye glasses, no I said, which cut out unnecessary steps. Better like this or like this, which I didn't need. The tech was fast and very kind, 10 minutes while my eyes dilated in a quiet waiting area, and the doctor was great too. I wish I could give you a 5 star.

I wouldn't recommend acuity eye group to anyone.. just do a little research and you will understand…read morewhy they dont answer the phone.. do yourself a favor and steer clear of Acuity

What an amazing staff. Liz who answered the phone was very accommodating and went above and beyond…read moreany expectation. Thank you so much Liz for your extraordinary service. Our daughter Sophia was a little bit nervous coming in and Elijah really made her feel comfortable. He was funny and encouraging to her. What a great team they have here. Thank you for really putting the care of our daughter first. Highly recommend this group.

great service Very nice employees…read more And amazing doctor good location very clean rece area

Very kind, efficient and professional staff from the reception area, to the doctor, and to the…read moretechnicians. My appointment started on time and I had a new prescription set and ready to go in no time!

Dr. Hyashida has provided very thorough exams and helped me with toric lenses for astigmatism for…read moreover 20 years.

The VA made a "veterans choice" ophthalmology appointment for me at this place, with a Keith Davis,…read moreMD While Dr Davis appears to be a physician, I could find no record of him being trained, or board certified, in ophthalmology. That means, to me, that he is not an opthalmogist. And to most folks, and the the VA, which would consider him to be a specialist if he were board certified, or board eligible.i can find neither. But, Yucca Valley is the place to be if you want to self-identify yourself as anything!

They don't deserve even 1 star. Dr. Leaming missed (or…read moreoverlooked intentionally) the diagnosis of Blepheritis, while 3 other (separate) Ophtalmologists saw, diagnosed, and treated the pathology. Dr. Leaming looks straight at eye pathology and does not diagnose/treat it. Thus, at Vision Professionals Yucca Valley, diagnosis and treatment should NOT be expected. Vision Professionals in Yucca Valley is the wrong clinic to go to with eye pathologies. Beware of Vision Professionals in Palm Springs as well. Read the YELP reviews on V. P. in Palm Springs please. Save yourself money & time and seek medical help for your eyes elsewhere. "VISION PROFESSIONALS" IS BAD FOR YOUR EYES.

After the waiting that I first talked about, once I got the glasses it was only a matter of a…read morecouple of weeks before one of the lenses fell out as I was cleaning it. So: exam-ok; staff-ok; customer service-wretched; product quality-poor. And of course there is absolutely no chance that I shall ever return.

The definition of customer service varies from one organization to another. In my opinion there…read moreare several areas that must be addressed to provide outstanding customer service. First, the staff should have an excellent attitude and great communication skills. Customers or Patients should be greeted in a pleasant, professional manner. Secondly, practitioners and businesses must realize that people can go where ever they want to have their services provided. Finally, patient's questions or concerns must be addressed. In summation, good customer service means simply to treat patients like you would like to be treated. The result is great customer service and appreciation for our valued patients. Dr. Dennis Lowman, Ms. Courteney Evans and Staff accomplished all the above. Outstanding Service, Outstanding Staff, Outstanding Lounge Area for Customers and all the above was address. Clarion Optometry Group goes above and beyond for my family and me. They care about their patients like no other optometry I've experienced! Keep up the outstanding work!

Exceptional eye doctor who is on the mark and ready to help and answer questions. Highly recommendedread more

Best optometrist I have ever had, and I've had a few. Exceedingly competent, efficient, pleasant…read more And his opinion that it was time for me to have cataract surgery was insightful, and I'm glad I listened to him.