First the negative - the office location is bad, the gps wasn't able to find the entrance, we ended…read moreup driving from one parking to another looking for the address - none on the building, and then walking around the entire medical plaza until we found the door. That was frustrating because I had to apologize for being late! Then the very loud tv with an ignorant game show made it unpleasant - it drove my husband to go out and wait in the car. Then the good - the office is very efficient. They asked up front if I wanted new eye glasses, no I said, which cut out unnecessary steps. Better like this or like this, which I didn't need. The tech was fast and very kind, 10 minutes while my eyes dilated in a quiet waiting area, and the doctor was great too. I wish I could give you a 5 star.

I wouldn't recommend acuity eye group to anyone.. just do a little research and you will understand…read morewhy they dont answer the phone.. do yourself a favor and steer clear of Acuity

What an amazing staff. Liz who answered the phone was very accommodating and went above and beyond…read moreany expectation. Thank you so much Liz for your extraordinary service. Our daughter Sophia was a little bit nervous coming in and Elijah really made her feel comfortable. He was funny and encouraging to her. What a great team they have here. Thank you for really putting the care of our daughter first. Highly recommend this group.

Very kind, efficient and professional staff from the reception area, to the doctor, and to the…read moretechnicians. My appointment started on time and I had a new prescription set and ready to go in no time!

Clarion Optometry Group is stellar! I have been to many other optometrists and have never…read moreencountered a group of professionals that treated me with a high level of knowledge and care. if you need an trustworthy optometrist, they are above and beyond any other group, you won't be sorry you selected their services.

Best optometrist I have ever had, and I've had a few. Exceedingly competent, efficient, pleasant…read more And his opinion that it was time for me to have cataract surgery was insightful, and I'm glad I listened to him.

Exceptional eye doctor who is on the mark and ready to help and answer questions. Highly recommendedread more

After the waiting that I first talked about, once I got the glasses it was only a matter of a…read morecouple of weeks before one of the lenses fell out as I was cleaning it. So: exam-ok; staff-ok; customer service-wretched; product quality-poor. And of course there is absolutely no chance that I shall ever return.

The definition of customer service varies from one organization to another. In my opinion there…read moreare several areas that must be addressed to provide outstanding customer service. First, the staff should have an excellent attitude and great communication skills. Customers or Patients should be greeted in a pleasant, professional manner. Secondly, practitioners and businesses must realize that people can go where ever they want to have their services provided. Finally, patient's questions or concerns must be addressed. In summation, good customer service means simply to treat patients like you would like to be treated. The result is great customer service and appreciation for our valued patients. Dr. Dennis Lowman, Ms. Courteney Evans and Staff accomplished all the above. Outstanding Service, Outstanding Staff, Outstanding Lounge Area for Customers and all the above was address. Clarion Optometry Group goes above and beyond for my family and me. They care about their patients like no other optometry I've experienced! Keep up the outstanding work!

Dr. Hyashida has provided very thorough exams and helped me with toric lenses for astigmatism for…read moreover 20 years.

Dr. Rachford is an amazing person. If you are looking for someone who can give you honesty then…read morethis is your guy. He has such a big heart and loves what he does. I can't believe after 15 years of working with this man he still does an amazing job ant knows what he is talking about.

Been going here for years . They are very thorough and have…read morethe best selections for frames ‍ Love the team , the nicest people ! Highly recommend .

I cannot imagine a better ophthalmologist than Dr. Leaming. He obviously has earned every one of…read morethose letters after his name. His mien of calm assurance made me confident to allow him to work on my precious eyes.

This office was the only optometrist office (out of many) that fit us in during an emergency…read more Thankful! Their billing dept billed me rather than the insurance, but one phone call fixed the problem :)

I am a very difficult patient for eye Doctors. It is not…read morebecause I want to be, its just how my eyes are. i'm 95 % blind in one eye. I've been going to Dr. Lowman for as long as I have lived here. Even though my insurance is not taken at Dr. Lowmans office, I still go there for my exams. I bring my own frames and have the rx filled at this office. Not saying they don't have a very nice selection of frames, they do, but I just have to find ones that I like and no Dr. office has what I look for. Give this Doctor a chance and you won't go anywhere else either.

The definition of customer service varies from one organization to another. In my opinion there…read moreare several areas that must be addressed to provide outstanding customer service. First, the staff should have an excellent attitude and great communication skills. Customers or Patients should be greeted in a pleasant, professional manner. Secondly, practitioners and businesses must realize that people can go where ever they want to have their services provided. Finally, patient's questions or concerns must be addressed. In summation, good customer service means simply to treat patients like you would like to be treated. The result is great customer service and appreciation for our valued patients. Dr. Dennis Lowman, Ms. Courteney Evans and Staff accomplished all the above. Outstanding Service, Outstanding Staff, Outstanding Lounge Area for Customers and all the above was address. Clarion Optometry Group goes above and beyond for my family and me. They care about their patients like no other optometry I've experienced! Keep up the outstanding work!