After living here for one year (September 2020-September 2021), my husband and I have decided to…read morerelocate for more space. We rented a 1BR "Gala" style apartment at 520 Sq. Ft. I would like to preface this review by saying that these are our personal experiences, and this review is completely voluntary. All in all, my complaints are far, few, and in between. Generally, our stay here has been enjoyable.
Management/ Leasing Office: In the interactions that I have had with the staff in the leasing office, they have always been friendly and professional. Communication is great, and they are more than willing to accommodate tenants and resolve any issues.
Maintenance: It was easy to request maintenance. For less than urgent issues, you can submit a ticket online, and the staff is quick to follow up. We had an urgent issue in the middle of the summer when the air conditioning went out, and they were quick to come in and fix it in a timely manner. The only issue I ever had with maintenance was the time they came in (with permission) while I was at work to work on the tub because my downstairs neighbor was complaining of a leak. I had a ceramic toilet paper holder that was knocked of off the wall and cracked into two pieces. I'm assuming it was stepped on. No note or anything was left about that.
Clubhouse: The pool, hot tub, and gym were just recently made available to tenants again after being closed because of the pandemic. I would say 80% of our time here, we were unable to access the amenities in the clubhouse. Personally, even after reopening, I never used the pool or jacuzzi. I have been to the gym many times. It's very quaint, but has some nice equipment with 24hr access. Whenever I was there, no other people were in there. It was rather hot in there, and I don't believe the windows could be opened. There were a couple of fans.
Environment/ Area: The apartments are located in a very convenient place. They are close to everything. There are shipping plazas right up West Center Road, a mall nearby, and a middle school and high school both within 10 minutes. There's also a grocery store within walking distance.
Parking: Personally, I didn't have any issues with finding parking. That was one thing I was worried about because I'd read reviews that people were having trouble finding a place to park late at night. I lived in the far back right end of the complex, and there were always empty spots. Coming in late at night, I did notice a lot of cars parked alongside the curb at the entrance of the complex in the roundabout. That was rather annoying. They park super close to the entrance and then you have to try to maneuver around them to get inside the entranceway. Also during the snowy months, I was surprised that people still parked there trusting people to not slide on patches of ice around that curve into their cars. During the winter, the apartments kept the lots clean within reason. After 2020's winter, there were massive potholes everywhere, but they were quick to patch them up. As far as parking goes, you always have the choice of renting a garage. It's likely that an available garage won't be anywhere near your building. We were lucky that ours was directly across from the building. It was a pain getting the truck in and out of it because it was a tight fit, so we just ended up using it as a storage unit--collecting furniture for our bigger place.
Neighbors: The neighbors were absolutely wonderful. I had no issues with the neighbors. They were quick to help dig cars out of the snow, lended us shovels, baked us cookies, and just had good conversation in general. We were lucky to be surrounded by friendly people.
Apartment: As I mentioned, the apartment was a 1 BR. I was coming from out of state in Fall of 2020, and I needed to find a place ASAP. It was extremely small, but there's a lot of tricks to making a small space look bigger and just decorating to make it feel aesthetically nice and cozy. The apartment was affordable. There was new carpet when I moved in, and it was clean. I will say that the appliances are rather old, but they do work. One thing that I did not like is how there is no light in the living room. Living on the back side of the complex, there's not a lot of sun, so it was rather gloomy looking in the living room at times. The bathroom was decent. A washer and dryer was included in its own little room outside the bathroom, but the door could not be shut because the dryer protruded out too far.
I would recommend a 1BR to a single person. There is adequate space for one person. Also, if you're stationed at Offutt and looking at moving here, give yourself about 40 minutes to get to work on time--better early than late. In the winter, leave an hour early. Ultimately, I've enjoyed my time here. The neighbors are great. The staff is great. The area is convenient. I'll include pictures. Hope this review helps someone!
