What a stunning location! Set in the Welsh countryside, this hotel is housed in a building that was…read moreoriginally built in the 1500s! The rooms are nice and comfortable, particularly the bed. I liked that the bathroom has a bathtub - was exactly what I felt like after a long day of travelling. The check in process is simple and the staff are lovely and polite. The restaurant has a great menu and the food is very good. The rooms and the hotel are a whole was very clean and well presented. I would certainly stay there again.

We really enjoyed our time in Preston, and the hotel and spa here certainly made our quick trip…read moreeven better. The hotel was very clean, stately, and the grounds were lovely. The bed was very comfortable and we really appreciated the high ceilings, beautiful grounds, and enjoyed our walks around the estate. If you're working like we were, note that the internet is indeed fast enough for a developer who runs team meetings to lead all their meetings! I had a spa session with massage and facial and it was excellent! I swam every day and used the sauna facilities. The locker room and pool area was kept very clean and dry. The lady attendant was fastidious in keeping the changing room dry and clean. There was a bit of an incident where one of my favorite vintage pieces I sent off to laundry was not returned to us when they dropped off our clean clothes. I had actually been at the entrance to the hotel when the cleaner dropped it off and I verbally acknowledged to her that I could see my laundry because of my vintage piece and she stated they'd be delivered to my room shortly. Front staff sent back an empty hanger amongst our other clean clothes and had lost it. We found it on the floor amongst boxes behind the reception desk. They returned my item, and apologized personally. Not a big deal and glad it was resolved.

Nice venue, adequate, yet a little distant staff. On the first night a gentleman, who as I learned…read morebook a romantic package for him and his wife Kelly, decided to beat her up. Lot of swearing, screaming, hitting and shouting in the room next to us. Police intervention, mr roach was arrested and poor kelly brought to hospital by ambulance. In other words, our first night was not very restful! Sure that the hotel can't do anything about this, however some pro active compensation would have been in order. The downside of this hotel is the aggressive pricing for wedding packages, meaning that there are many wedding parties going on. I counted six in two days, which brings a lot of drunkards to the hotel, which does not help if you're seeking a quite place to relax. Will I ever get back to this hotel, no.

Luxurious spa & fantastic restaurant for an excellent price…read more I was invited to join a friend here for the 'fantastic Friday' deal in June. I hadn't heard of this place before and when my friend described the deal to my on text message it sounded a little too good to be true. £99 for spa use (aqua thermal journey) on the Friday then dinner in the restaurant followed by an overnight stay. Breakfast was also included plus the use of the spa again on the Saturday morning until 11. I wondered if it was a mediocre location - I couldn't have been more wrong! We arrive at 2pm on the Friday on a gloriously sunny day. The hotel and spa are very new and look stunning. The staff are all friendly and very polite and attentive. They offered to carry our bags to our rooms and made every effort to help us. Due to booking quite late we were in a disabled access room on the ground floor but this didn't change anything regarding how lovely it was. Large, light and well furnished with a fridge, drink making facilities, a tv and everything we needed for a great stay. I had such a good nights sleep in the bed. We had treatments (paid for separately to the package) on the Friday. The spa is luxurious and brand new. One of my favourite parts of this experience is that you can wear the robe and slippers they provide all the time (apart from the evening meal) so the whole day and even at breakfast! Heaven. Every part of it is gorgeous and just being there is relaxing. My Swedish back massage was heaven. We then headed into the aqua thermal journey which consists of 7 rooms and experiences throughout the spa. There is also an internal pool and an external hot tub where we sat in the sun. We then relaxed on sun loungers in the Zen garden with gin and tonics. They have waiter service from the bar. The evening meal was sublime. Two courses were included but we opted to have dessert as well at an extra cost. Each part of the meal was perfect. We had goats cheese mousse and crackers as a little amuse bouche which was delicious then I had asparagus, artichoke and radish salad while my friend had the duck egg starter. Both beautifully preserved and the taste was exceptional. Our mains were beef and duck. Again the presentation and flavour was excellent. We had the same dessert, chocolate fondant with cherries. Amazing but I was quite full so couldn't mange the last mouthful. The service was faultless. I cannot recommend this place enough, every element is wonderful and I felt completely renewed after my visit here.

A Spa Weekend to refuel after a long hard working Christmas. I am going to break down my review…read moreinto different segments to make it easier for myself to review it, so here goes.... Booking... I saw billboards for this new luxury spa hotel in Lancashire whilst driving to our Manchester Markets every day, so looked it up on't tinternet. Turns out it's not too far away and reasonably priced. So I rang up to book two rooms on the Spa Break Package that includes dinner, bed, breakfast and use of the 'Aqua Thermal Journey'. Priced at £110 per person, this seemed like a good buy. At the time of booking I requested a treatments menu for the spa to be posted out to me so my folks could pick what luxuries they would like to indulge in during our stay. Unfortunately I never received this menu so I printed one out myself. When we had decided on our treatments I rang up again to book them only to be told there was no availability for any treatment during that weekend! I think not. So I emailed them and after a few concerned phone calls all our treatments were booked in. The hotel... The hotel itself is situated at the far end of a holiday home park, which I was not expecting! This however, did not affect the hotel one bit. It is amazing. Brand spanking new, great spacious rooms, comfy beds, good bathrooms, Molton & Brown toiletries to use (or bring home), the staff couldn't have been more helpful (with the exception of one woman I spoke to on the phone) and the service was overall top notch. The food... We had dinner and breakfast included in our package and I must say I am super glad. The food was like nothing I have ever experienced. I have never been one for fancy food where you get a little bit nicely arranged on a plate that costs a bomb, but this may have opened my eyes a little wider. The food was beautifully designed on great plates (or slates) but also there was enough on the plate to fill you up. They obviously have a very well trained chef. During our evening meal we were presented with canapés which were unexpected but brill. We enjoyed three courses, all of exceptional quality. Breakfast is the same story. Great selection of continental foods and also a choice of hot foods all beautifully presented. Afternoon Tea was our last treat whilst at this hotel, priced at £12.50 a head it was the perfect ending to our weekend getaway. The spa... WOW. 1st class. That is all. Visit it (and don't forget to use the outdoor hot tub!). The only concern I have to mention is to check your bill upon check out. All of our treatments were put on the bill twice, and the room rate was wrong. Good job I checked!

Lets caveat this review because on the basis of the PEOPLE (They have a Sue and they aren't afraid…read moreto use it! And by the way, we all want to bring her home! WHAT A WOMAN! WHAT A HECK OF A WOMAN! BIGGGGEEEESSSTTT heart in Preston, but the rest of the staff ain't that far behind). The hotel itself is shameful outdated and lacking anything comfortable. The tub is a safety hazard, sinks are old, carpets are dingy, sheets are see-through, pillows are questionable... everything hotel nightmares are made out of... yet its one of the better places in town! But it is close to the train station and to UClan, and the staff will do anything to make up for the embarisingly (is that even a word?) conditions of this worn and beat up hotel. Because the staff is quite frankly - too good for the hotel or any luxury hotel - they are downright working class divinity and should all be hugged and commended for their wonderful, wonderful humanity!

As I approached from the train station, I ended up walking around the entire building looking for…read morethe entrance. Thankfully there was a sign on the wrong side, so I at least knew I was on the wrong side of it! I would have found the reception on the first floor unusual, except I'd seen it at a Travelodge only three weeks ago - so now I thinks it's actually sensible. On arrival I checked in via an electronic kiosk - that is unusual, but it was very quick and there was still a staff member on hand should it not work. In fact, it's worth saying that every staff member I talked to here were exceptionally friendly. Room was fine - minimalist, but functionary. Free wifi was painful, but the paid wifi was only a fiver, so an easy choice. Still not a super fast connection, but better than I've had at some hotels. Bathroom was a decent size, and the shower had excellent pressure. If I have to stay overnight again in Preston, then I would want to stay here again. Everything was effortless.

Truly a wonderful experience. Hotel owners Mark and Lola were fantastic hosts. They were kind and…read moreaccommodating. They went over and beyond to make sure that we were comfortable and having a good stay. They gave excellent recommendations in regards to daytime activities. I look forward to staying there again. If you have any questions at all don't hesitate to contact them before booking and they will give you an reassurances you need. I would absolutely stay there again!

Four star hotel on the garstang road heading into Preston…read more They have a very very nice restaurant and reception area. We ordered fish cakes and thick cut chips both steaming hot. The fish cake was so fishy not just full on potato and the chips were cooked to perfection. House wine was drinkable too! Bedrooms comfortable but there was a sewery smell from the bathroom which was slightly off putting. The games room was very old school and traditional, dark oak and some gentrified games but also a tv and a darts boas. It was £70 a room in a Saturday night - good value if you're not up for £125 for the Marriott one mile down the road!

Welcoming hotel with good landscape on approach.The rooms are very well furnished with all en suite…read morewith excellent tv and music facilities in each room as well as the usual tea and coffee making facilities and trouser press.I was impressed with the quality of food in the restaurant cooked to perfection and well presented at a reasonable price and great service with genuine friendliness to make you feel valued as a customer.The spa facilities were great too.I would definitely recommend a stay here as the service is 1st class as is the standards of cleanliness at a very competitive price and would definitely visit again.It has free parking also

I had to work away from home earlier this year and so our company booked our team into the feathers…read moreHotel in Leyland Lancashire. First impressions were very good, clean, bright and very friendly staff. The rooms are very good and well kitted out, the restaurant / breakfast is excellent value but the bar is slightly pricey. The hotel was so good when staying near Blackpool earlier this month my family and I decided to stay with them again. Very impressed by the chain that runs it witch is Best western Hotels, very competitive prices and first class accommodation.

The company i work for held their christmas staff party here last year and it was fantastic,…read moreeveryone enjoyed it so much that we are back again this year. The price varies according to how near Christmas it is, we are goind at the end of November because people have other things to do in Dec so we got the cheapest rate of £40 per head (think its £60 in Dec) sounds a lot but when you consider what you do get it isnt really. On arrival theres unlimited bucks fizz and canapes, you're then shown to your tables were there are bottles of red or white wine ( rose if you ask) when your bottle is empty you hold it up and its replaced very quickly meal is pre ordered starter served by you're waiter/ess. main is carvery with meat / veggi / fish choice help yourself to loads of veg / salad choices. pudding is pre ordered and served at your table. Theres a disco, and Christmas themed quiz to follow. You will get a ticket that you exchange at the bar after the meal, thats for your first drink, after that you need to take you're glass with you or you dont get served. All the drinks are named brands and there is no limit on how many times you go back to the bar. At 11.30 they serve mini fish and chips in cones then free bar closes at 12. They are doing a cheap rate on rooms if you would rather stay over. If you add up how much a meal, drink etc costs when they dont come as a package like this you can see what a bargain it is.

I looked at staying here but it was a tad too expensive. Apparently Samuel L Jackson stayed here…read moreyou know. The building lives up to its name and is certainly grand! It really stands out on the seafront. We popped into the bar for drinks. The inside was nice but wasn't quite as stylish as I'd expected. I liked the big windows and round bar. Apparently they used to do cocktails but have replaced them with grand gins. Grand gins are popular at the moment and they suit the name but it seems a shame to completely get rid of cocktails. There was a good variety of gin available in the Spanish style, in a large glass with lots of ice and suitable garnishes. Mine was lovely and cost around £8.

We stayed at the Grand last christmas, we got a very good deal on the internet and we had a lovely…read morestay, the room was beautiful with 4 poster bed, wide screen tv and jacuzzi bath. the breakfast was nice but you did have to pay extra for a full english. They did have a little fridge in the room with drinks, chocolate bars and nuts etc. but remember to read the price list before you are tempted to eat any as it was about £1.50 for a mars bar and £2,.50 for a pack of biscuits. They have some lovely function rooms, we have been to a wedding reception here and it was fantastic, although the drinks were a little expensive. The views from the hotel window looking out across the sea were lovely and the we had a peaceful nights sleep with no noise from other guests Would definately stay there again