02/02/2011..Been a local here.. and often bring a group of work colleagues with me, for a few yearsand only now reviewing this after 'trying' to give it another chance (and another and another..)
For the last year, the service and food have been soo bad.
the last 2 times, they have not had any ale on (even though they have 3) and 'no1 knows how' to change the barrel?!
In the passed :
- i have had a chicken caesar salad, drowning everything in a overly strong dressing..leaving ALOT of sauce after, about 2cm covering the bottom of the bowl, not joking.
- sadly the steaks have always been alittle over cooked (i can live with that..) but last steak i had came with almost WHITE chips god knows how there were cook, but very nasty white/flowery/soft chips (i took a photo of them..)
- on the whole, the burgers have always been a safe bet, not too bad (i have not had one, but my colleagues have
Today- i had diet coke.. perfect..
then the mixed grill :'((
the grilled mushroom and half grilled Tomato were both cold and raw in the middle! the chicken 'breast' was a triangle cut piece SMALLER then the half tomato!!!
the small steak was over cooked,
the small gammon steak nice! :)
the 'pepper and pork' sausage.. i sware it was a crappy plain pork sauage (small, bland and again over cooked!)
egg perfect!
the final line i asked for a mixed salad insed of chips, i got a handfull of wilted rocket (really wilted, not joking like, floppy- old rocket) and 2 cherry tomatos! as i said, im a local, living 100yrd away, i have given it a '2nd chance' for to many times, and i walked away today, after paying FULL COST, very upset. although i have not said anything about the service, tends to be ok. today i got the feeling that they wanted me out quickly, because they knew how bad that mixed grill was almost feel sorry for the waiters!
dont know whst else they can do.. im speachless (after all that!) and doubt i would ever feel happy about going there again.
SUCH a BEATUIFULL pub.. stuning!!.. but thats all. Edited : 02/02/2012 1 Year l8er and a group of us from work went back to a quick lunch, after getting our drinks and a table, after 20 min we had to go back to the bar to order! (after being told the waiter will be right over we where the only group in there so was not busy!) and once again the food was horrible. it was cold, served on cold plates (apart from the microwaved pie bowl), the chips where double cooked till they were way over done and hollow, wilted salad, i dont understand!
When one of my colleagues complained, the waitess was SO SO RUDE!!! made us all feel like 'poo'! shouted at us, telling us to pay full and to get out! (even thou half of it was not edible) never been spoken to like that! was even told we should have gone to Mc donalds! i didnt get her name, but fire her!
Im sorry, i gave you another chance, and your pub failed us big time, again!
The bigger trouble is, how we offer the premier inn across the road for visitors to stay, and expect food and service like that?!
:(
Sorry, but nothing has changed in the last year, and dont expect us to come back again. read more