I had just moved back to town & made the mistake of going to "Smoke Shop" (Clinton Keith & the 15…read morenear Albertsons - don't go there. Language barrier & the Indian "mom" is rude). They're awful. So one day I randomly walked in to Maverick & never looked back. Tall blond "kid" has helped me each time I've been in & has answered all my questions. For instance, I constantly forget what kind of pods my vape takes but he'll glance at it for .5 seconds & knows which ones I need immediately. Zero complaints & I'll continue shopping there.

This is how you kill a business from the inside out. I…read morewalked into this smoke shop on a Saturday morning at 10:50 a.m. The place was empty--not "quiet," not "between customers," just empty. No one at the counter. No one restocking. No one even pretending to care that a paying customer had just stepped through the door. Eventually a kid drifts out from somewhere in the back like he'd been interrupted from something far more important than, you know, running a retail store. I asked for a specific product. His response? "I have no clue what you're talking about." Not "Let me check," not "What brand or style are you looking for?", not even a basic attempt to clarify. Just pure, unhelpful indifference. Here's free advice for whoever is actually supposed to be managing this place: when a customer asks for something you don't immediately recognize, you don't shut the conversation down. You dig. You ask questions. You try to figure out what they want. You write it down so the owner (assuming there is one who gives a damn) can see what people are actually willing to pay for. That is literally how businesses learn what to stock and what to drop. That is how money is made. Treating a customer's request like an inconvenience is how you guarantee they never come back and never recommend you. I started looking around myself because it was clear I wasn't going to get any help. I found some Backwoods that looked interesting and asked a simple, normal sales question: do these sell well? Once again--no clue. Zero product knowledge. Zero interest. The entire interaction felt like I was bothering someone who would rather be anywhere else. Short answers. Flat energy. Zero warmth. No attempt at hospitality, no attempt at salesmanship, no attempt at even basic customer service. It wasn't just unhelpful; it was actively off-putting. This is not a minor staffing hiccup. This is a business being run into the ground by someone who either doesn't know how to hire, doesn't know how to train, or doesn't care enough to do either. A smoke shop is a retail environment. People come in wanting products, recommendations, and a halfway decent experience. When the person behind the counter treats every question like a burden and every customer like an interruption, the store becomes a ghost town. And looking around at the empty floor on a Saturday morning, it is obvious that is exactly what has happened here. Businesses do not survive on product alone. They survive on people who want to be there, who understand the inventory, who treat customers like the reason the lights are on. Hiring someone who clearly does not want to work, who cannot (or will not) answer basic questions, and who makes the experience feel cold and dismissive is a choice. It is a choice that costs sales every single day. It is a choice that tells potential customers the place is not worth their time or money. And it is a choice that leaves a "poor little smoke shop" looking exactly like what it is: poorly managed, poorly staffed, and slowly dying under the weight of its own indifference. Owners: this is not how you run a business. Hire people who actually want the job. Train them. Hold them accountable. Or watch the place stay empty while customers quietly decide never to return.

my bf and i came in last night around 10pm. the workers were very attentive and gave us a discount!…read morethe have a wide variety of glass that you don't normally see at other shops.

They treat me good everytime I go here & everyone is cool and down to earth I've never had a…read moreproblem here. Great customer service great prices and good vibes!

All around great experience. Also love the rewards program. Great prices and very helpful staffread more

I would give 5 but I %100 believe we were over charged for the items we got…read more We purchased a basic clear down stem that was $10 and the $3 for 10 they had for Incense . But somehow our total came out to $34 and some change. The female worker was already in a bad mood and seemed bothered she was even there. I asked how much the down stem was to confirm I wasn't tripping on the total, With an attitude she replied $10. I assumed he purchased something else. Nor did He question it further so I left it alone, but after leaving we in-fact only purchase the Stem and Incense so I couldn't help but think about it (lol). Adding in taxes it still did not add up to $34+... If anything it should've been around $23, We were %100 Overcharged.

Owner super chill very knowledgeable of products. Would recommend. To anyone who's looking for a…read morebong or maybe some sensual honey. Also some imports of some other items around the world check it out.

I picked up this little cutie today, I love it. Hits great and the price is great! I definitely…read morerecommend direct effect. The owner is personable and helpful. And Oakley (the dog) is there to greet you with a smile!

Store is always clean and well stocked. Customer Service is ALWAYS above and beyond whenever I go…read morein. They have a HUGE Selection of items to choose from and typically always have what I'm looking for. And you can't beat the prices either. Always a great deal over other places in the area. And one of the guys that works there has the sweetest Doberman Pinscher too!

Great product and item selection , awesome workers, fair prices with nice deals, and just good…read morevibes all around

a one stop shop for everything pleasure for you enjoyment and customer service that absolutely…read moresmokes wonderful "customer appreciation" and friendly "satisfaction" and "service" grateful for understanding and locally owned shops as well as friends and neighbors.

Tried a few more in town but I keep coming back here These…read moreguys know what they are doing have the freshest product and best prices in town

Not sure if he was the owner but the person behind the cashier was so nice and helpful. Really…read morehelped me out!

Brian the owner is the nicest coolest guy I know! He always has the best prices ! He takes great…read morecare of his returning customers! The place is always stoked and never dry! LA smoke is the best in the IE!!!!

The staff is always so friendly and they're super knowledgeable! They have the best selection and…read moreprices in town! Definitely recommend!

I highly recommend this shop, it's one of the best in Temecula. They have a variety of different…read morethings. It's clean, organized and very welcoming friendly energy. I personally come in for their variety of CBD gummy selection and their exotic drinks.