I would give 5 but I %100 believe we were over charged for the items we got…read more We purchased a basic clear down stem that was $10 and the $3 for 10 they had for Incense . But somehow our total came out to $34 and some change. The female worker was already in a bad mood and seemed bothered she was even there. I asked how much the down stem was to confirm I wasn't tripping on the total, With an attitude she replied $10. I assumed he purchased something else. Nor did He question it further so I left it alone, but after leaving we in-fact only purchase the Stem and Incense so I couldn't help but think about it (lol). Adding in taxes it still did not add up to $34+... If anything it should've been around $23, We were %100 Overcharged.

Was a loyal customer. Yesterday i picked up an defective unsealed (maybe fake) loose leaf tobacco…read more Called in the morning to see if there's anything they could do, Alyssa, who is their cashier, answered and was really rude, unprofessional and honestly weirdly horrible with us when we were trying to tell them of the product. She said she would call the manager, and then said there was nothing that could be done, which is fine because i'll just go to another smoke shop. She was off standish when asking when a manager was in so we could talk to them in person, since he wasn't in right now, where she denied providing information. but wanted to write a review to warn others that they are probably buying fake product or defective from the store and if you have a complaint, they will be rude, sorta defensive, and have horrible product and customer service.

Awesome customer service and it shows!…read more 5 stars for a reason. Very neat and organized layout . Gentleman was informative and kind.

On point is absolutely the perfect name I was in and out in minutes with exactly what I needed and…read morethe customer service was exceptional not to mention the stock they have is plentiful, very pleased with the all around service of on point smoke shop

I had just moved back to town & made the mistake of going to "Smoke Shop" (Clinton Keith & the 15…read morenear Albertsons - don't go there. Language barrier & the Indian "mom" is rude). They're awful. So one day I randomly walked in to Maverick & never looked back. Tall blond "kid" has helped me each time I've been in & has answered all my questions. For instance, I constantly forget what kind of pods my vape takes but he'll glance at it for .5 seconds & knows which ones I need immediately. Zero complaints & I'll continue shopping there.

Friendly staff and a good cigar selection. My goto spot when I need one in a pinch. Always open…read morewhen I am in need.

This smoke shop is not at all what it seems I have a hard time buying what I need because the…read moreovernight worker does not know how to read a passport and keeps telling me I'm not the person on my passport when in fact this is my Identification I just wish the overnight worker was up to date on what a passport looks like and how to read them because I shop at this location all the time during the day and I have no issues The owner is very nice and helpful he's not rude or laughing in your face I put in a request for something and the owner made sure next time I came the item was there that's how you do customer service not being rude and talking about customers as soon as they walk out the door Mr Eddie

EDDY WAS AMAZING! Give him a raise! I called he helped me out and has great customer service!read more

I have never had one bad experience here yet. Every employee is friendly, welcoming, knowledgeable,…read moreinformative and extremely helpful. Can't say enough good things, they really take their time and it shows how much they care for customer satisfaction.

Always great service when I go to the one off Scott rd and the one off Clinton Keith . Such great…read moredeals for vapes and he is always so nice and helpful . Great customer service. A forever customer Jeff S

I'm 66 years old and have seen it all but the shop is a one stop shop with great prices and…read morecustomer service. I walked in and met the owner, a younger guy, and the guy really knew what he was talking about. He really knew his products and has a boatload of information and answered all my questions. I walked out there with a big smile on my face . This is the first class Joint in the middle of nowhere. I had no idea that places like this existed being out native San Diego. Great prices, great, great products great customer service. I'm a 66 year-old hippie and seen it all but I was really impressed when I walked in the door.. It's good to know that places are still around that customer satisfaction is number one.

Shawn was such a great help for when I picked out pipes and juices and other vape supplies. Very…read moreknowledgeable and swagtastic dude!!

Went in to buy coil for my tank they didn't have the one I was looking for, but I was able to…read morepurchase a 5.00 juice (peace cobbler) not too bad for 5 bucks didn't want to leave empty handed. But what really made me want to write this review was Carey..she went about and beyond to try too find the coil I was searching for the Baby Beast V8 T8 a lot of shops i've been to usually have a short supply or out. But she search high and low to find what I was looking for just in case she over looked. Stated she would let her Boss know to order some. They will have my service in the future just because of their employee Carey. Thanks Carey

This shop carries a product that I use. I have been here four times during the pandemic. Yes, they…read moreprovide hand sanitizer but THEY DO NOT WEAR MASKS. When questioned they are rude and advise the customer that they reserve the right to refuse service to anyone. I'm a senior citizen. Is it too much to ask that they take precautions to safeguard their customers? I'll take my business online. I prefer to give my money to small businesses just not this one.

Great store, awesome selection! The store was easy to get to and the service was top notch. I…read morebelieve Nick helped me and was super nice, and great value compared to other vape shops! Will stop here again when I'm in the area.

Called to ask a question to see if they had what I wanted in stock, they said "I'd feel more…read morecomfortable talking about this in person" and proceeded to hang up. Yes or no would've been suffice. If you don't feel comfortable talking about your products, in your store, over the phone, then wtf are you selling people. Why tf would I drive down there to ask my question AGAIN, waste my gas, and you may or may not even have what I'm looking for in stock. There are plenty of other smoke shops with better customer service, that aren't doing shady shit, where they can talk freely on the phone to customers without the animosity.

I think they have some good prices regarding the stuff I came for. Came in for hookah coals n…read morestuff. I was checking out the hookah tobacco flavors n they had stuff I usually smoke and it was in stock so I'm glad to know they got what I want so I'll be back for sure. The guy helping me out was nice honestly and they open early which is a plus for me!

I agree with the awful customer service. I was just in there and it's 930 pm on a Thursday. There…read morewas one customer inside, one customer went in right before me, and the employee waited for us to figure out between us who he should help. There were two people counting PILES of cash taking over a whole counter - so unsafe. And unprofessional. They either have a fake phone line or no phone because they've never answered. The employee was paying no attention to any of the customers because I guess he wanted to make sure that the cash count was right or something. I don't know. Their prices are ridiculously high, literally eight dollars higher per item than I pay at three other shops. He couldn't wait for me to get out of there and I was the last person to help. I was super nice and tried to talk to him and get a rapport going and he was just a jerk. I imagine the young woman counting the money was the owner or manager I don't know, but she was rude also. Oh! And I literally told him what I was there for three times and then when I asked him how much it was, he asked me what I was talking about. I won't support this place's price gouging just because they think they're in a good location. There's a place 25% less expensive up the street two blocks open 24 hours; Murrieta smoke shop. I'll keep going there.

I've been to most smoke shops in town and this is the only one I go to now. Always has the products…read moreI use and the owner is always kind and helpful.

I just ran into this place. I'm in a big hurry. I normally go to my regular place on Temecula…read moreParkway but I thought I'll get a fogger refill here if it's a good price I asked the guy how much he told me $20 when I went to pay, it was $23 this guy is charging 15% tax here in California. This is illegal in California. The most you can pay is 8 to 9% tax and any other fees they have to be included in the price on the shelf. this guy is intentionally misleading the public with one price and then charging what he wants at the register. This owner is now angry and claiming it's because I use a credit card. This still doesn't change the amount that you were allowed to charge for tax in California. You can see his review below. If you wanna know anything about this business owner doesn't get more unprofessional. Business owner telling a woman to come in and say it to his face. Why do you think that is? What do you think he will do? Why should I be afraid of him? I think now I'll just report this place.