I would give 5 but I %100 believe we were over charged for the items we got…read more We purchased a basic clear down stem that was $10 and the $3 for 10 they had for Incense . But somehow our total came out to $34 and some change. The female worker was already in a bad mood and seemed bothered she was even there. I asked how much the down stem was to confirm I wasn't tripping on the total, With an attitude she replied $10. I assumed he purchased something else. Nor did He question it further so I left it alone, but after leaving we in-fact only purchase the Stem and Incense so I couldn't help but think about it (lol). Adding in taxes it still did not add up to $34+... If anything it should've been around $23, We were %100 Overcharged.

Was a loyal customer. Yesterday i picked up an defective unsealed (maybe fake) loose leaf tobacco…read more Called in the morning to see if there's anything they could do, Alyssa, who is their cashier, answered and was really rude, unprofessional and honestly weirdly horrible with us when we were trying to tell them of the product. She said she would call the manager, and then said there was nothing that could be done, which is fine because i'll just go to another smoke shop. She was off standish when asking when a manager was in so we could talk to them in person, since he wasn't in right now, where she denied providing information. but wanted to write a review to warn others that they are probably buying fake product or defective from the store and if you have a complaint, they will be rude, sorta defensive, and have horrible product and customer service.

Awesome customer service and it shows!…read more 5 stars for a reason. Very neat and organized layout . Gentleman was informative and kind.

On point is absolutely the perfect name I was in and out in minutes with exactly what I needed and…read morethe customer service was exceptional not to mention the stock they have is plentiful, very pleased with the all around service of on point smoke shop

I had just moved back to town & made the mistake of going to "Smoke Shop" (Clinton Keith & the 15…read morenear Albertsons - don't go there. Language barrier & the Indian "mom" is rude). They're awful. So one day I randomly walked in to Maverick & never looked back. Tall blond "kid" has helped me each time I've been in & has answered all my questions. For instance, I constantly forget what kind of pods my vape takes but he'll glance at it for .5 seconds & knows which ones I need immediately. Zero complaints & I'll continue shopping there.

Friendly staff and a good cigar selection. My goto spot when I need one in a pinch. Always open…read morewhen I am in need.

EDDY WAS AMAZING! Give him a raise! I called he helped me out and has great customer service!read more

This smoke shop is not at all what it seems I have a hard time buying what I need because the…read moreovernight worker does not know how to read a passport and keeps telling me I'm not the person on my passport when in fact this is my Identification I just wish the overnight worker was up to date on what a passport looks like and how to read them because I shop at this location all the time during the day and I have no issues The owner is very nice and helpful he's not rude or laughing in your face I put in a request for something and the owner made sure next time I came the item was there that's how you do customer service not being rude and talking about customers as soon as they walk out the door Mr Eddie

I have never had one bad experience here yet. Every employee is friendly, welcoming, knowledgeable,…read moreinformative and extremely helpful. Can't say enough good things, they really take their time and it shows how much they care for customer satisfaction.

Always great service when I go to the one off Scott rd and the one off Clinton Keith . Such great…read moredeals for vapes and he is always so nice and helpful . Great customer service. A forever customer Jeff S

Shawn was such a great help for when I picked out pipes and juices and other vape supplies. Very…read moreknowledgeable and swagtastic dude!!

I'm 66 years old and have seen it all but the shop is a one stop shop with great prices and…read morecustomer service. I walked in and met the owner, a younger guy, and the guy really knew what he was talking about. He really knew his products and has a boatload of information and answered all my questions. I walked out there with a big smile on my face . This is the first class Joint in the middle of nowhere. I had no idea that places like this existed being out native San Diego. Great prices, great, great products great customer service. I'm a 66 year-old hippie and seen it all but I was really impressed when I walked in the door.. It's good to know that places are still around that customer satisfaction is number one.

Went in to buy coil for my tank they didn't have the one I was looking for, but I was able to…read morepurchase a 5.00 juice (peace cobbler) not too bad for 5 bucks didn't want to leave empty handed. But what really made me want to write this review was Carey..she went about and beyond to try too find the coil I was searching for the Baby Beast V8 T8 a lot of shops i've been to usually have a short supply or out. But she search high and low to find what I was looking for just in case she over looked. Stated she would let her Boss know to order some. They will have my service in the future just because of their employee Carey. Thanks Carey

This shop carries a product that I use. I have been here four times during the pandemic. Yes, they…read moreprovide hand sanitizer but THEY DO NOT WEAR MASKS. When questioned they are rude and advise the customer that they reserve the right to refuse service to anyone. I'm a senior citizen. Is it too much to ask that they take precautions to safeguard their customers? I'll take my business online. I prefer to give my money to small businesses just not this one.

Owner super chill very knowledgeable of products. Would recommend. To anyone who's looking for a…read morebong or maybe some sensual honey. Also some imports of some other items around the world check it out.

I picked up this little cutie today, I love it. Hits great and the price is great! I definitely…read morerecommend direct effect. The owner is personable and helpful. And Oakley (the dog) is there to greet you with a smile!

Great store, awesome selection! The store was easy to get to and the service was top notch. I…read morebelieve Nick helped me and was super nice, and great value compared to other vape shops! Will stop here again when I'm in the area.

Called to ask a question to see if they had what I wanted in stock, they said "I'd feel more…read morecomfortable talking about this in person" and proceeded to hang up. Yes or no would've been suffice. If you don't feel comfortable talking about your products, in your store, over the phone, then wtf are you selling people. Why tf would I drive down there to ask my question AGAIN, waste my gas, and you may or may not even have what I'm looking for in stock. There are plenty of other smoke shops with better customer service, that aren't doing shady shit, where they can talk freely on the phone to customers without the animosity.

Mark is a true homie! His service is great, recommendations are top tier, and always has the hook…read moreup! Definitely the smoke shop to go to for all your smoke related needs. They have an overall awesome selection as well as things for a good value. My husband and I have been coming here now for like over a year and always has been good. They also have snacks and fun little fidget toys that I usually end up getting. They also have sports cards and POKÉMON CARDS! The guys that work there are always so nice and always in the mood to crack some jokes and just vibe with you. So yeah highly recommend!

I agree with the awful customer service. I was just in there and it's 930 pm on a Thursday. There…read morewas one customer inside, one customer went in right before me, and the employee waited for us to figure out between us who he should help. There were two people counting PILES of cash taking over a whole counter - so unsafe. And unprofessional. They either have a fake phone line or no phone because they've never answered. The employee was paying no attention to any of the customers because I guess he wanted to make sure that the cash count was right or something. I don't know. Their prices are ridiculously high, literally eight dollars higher per item than I pay at three other shops. He couldn't wait for me to get out of there and I was the last person to help. I was super nice and tried to talk to him and get a rapport going and he was just a jerk. I imagine the young woman counting the money was the owner or manager I don't know, but she was rude also. Oh! And I literally told him what I was there for three times and then when I asked him how much it was, he asked me what I was talking about. I won't support this place's price gouging just because they think they're in a good location. There's a place 25% less expensive up the street two blocks open 24 hours; Murrieta smoke shop. I'll keep going there.