Terrible service. Avoid this shop at all costs…read more A friend walked in recently and was made the butt of the jokes of one employee in a black shirt AND the manager. She was wearing spandex and the employees decided it was appropriate to joke and laugh at her expense. She left feeling extremely hurt and is one of the sweetest people you'll ever meet. Shame on you, Vapor 100. Do better.

Returning a faulty battery (one week return policy by the way, ridiculous) was a 15 minute ordeal…read morethat involved a phone call to a manager who basically said I needed to come back with a cartridge to prove that it didn't work because they apparently didn't have any. More importantly, why not just trust that it's faulty since I had a receipt? And if it isn't, you could resell it right? The assumption that I'm a liar was all it took for me to decide never to go back. Congratulations, you guys made $10 profit off of some crappy Chinese knock off and now me and everyone that will listen to me won't come back ever. Btw, purchasing the battery took 20 minutes while some stoned teenager thumbed through a catalog of prices. No one asked if I'd like to check if it worked at that time

Best vape shop in Springfield! The owners are awesome people, and there's a large juice selection.read more

I've yet to buy anything significant from this location but they were quick and polite in my recent…read morevisit. The location has a very relaxed atmosphere with area to sit down and hangout if you wanted too.

Hubby went in for a vape coil. The worker was zero help, she had no idea what he needed, although…read morehe brought in the vape itself. She was very distracted and couldn't help him with the salt nic recommendations either.. He usually loves this shop but, He had to figure it out and the worker just kept going on & on about a Bull riding competition?? To top it off, Husband said she was blatantly flirting. So unprofessional.

Shawn's great! Great prices! Really knowledgeable!! Definitely will be back! Went in not knowing…read moremuch and Shawn was very patient and helpful!

I got a10 'll bottle for way too much , downtown it's half the price... Or better, I just couldn't…read morebelieve the Southside price. I needed vapor so I payed it. A Nautilus coil and 10 ml. are you kidding me 36.00 $ for about 3 days of vapor. If you have lots of moolah fine. But theres no reason for these prices!!! Go downtown!! Don't spend so much for same quality juice and coils!! Connoisseur.

I have been going to Paradise Vapors since they first opened, and I will tell you now that you will…read morefind no more knowledgeable people than at this store. Paradise is all about helping you quit smoking. They are not a "vape shop" where you go in and there are just clouds of vapor everywhere. Those places are hobby shops in MY mind. They do have supplies to make your own coils and things, but make no mistake...they are not about making clouds of vapor. All of the staff are friendly and know what they are talking about. Tyler is one knowledgeable guy! He also knows how to treat his customers. They have a myriad of flavors you can choose from, but I just stick with "Blended Tobacco." It has a more real tobacco flavor and I'm not into Grape or any of those others, though I did try "cappuccino" for a while. Try the KangerTech Pro Tanks. They are fantastic! Their sub ohm coils will give you all the vapor you need. Paradise has a loyalty card system also. Have them punch your card each time you come in and when all punches are done, you get money off your next purchase! It really saves me money. They have been voted Springfield's best for a reason. Go here. Find out for yourself. Ask questions. And then finally buy from them. You'll quit smoking and feel much better to boot!

Zeek that works at VIP VAPE on Sunshine before Kansas expressway is nothing but AMAZING. He's by…read morefar the best #1 employee there. The owners of the store have a great guy working for them. He treats every single customer with respect and very eager to help the customer find what they need very quickly and answers every question the customer asks. He's very friendly and treat everyone like family. As For me he makes me feel great when I make a purchase cause I know he would never allow me to be ripped off and I can't trust him with anything. He's NEVER been negative and always in a great mood and your surrounded by his positive energy. He also would never try to upsell you or sell you something you don't need. I always look forward to seeing him there when I come in usually 2 to 3 times every day.He always makes sure any discounts are applied to my purchases. It's a please completing my purchases with him. As For others that work there they can't even compete with his level of amazing customer service. So Zee thank you so much every day for you helping me daily couldnt ask for a better experience at the store than you provide TOP KNOTCH CUSTOMER SERVICE #1. Sincerely, Tomaz

From the owner: VIP vape & tobacco Springfield largest store and largest selection and best deals read more

I love this place but the times I go in there and the owner, usual guy isn't there I always get…read moreover charged. I buy 4 plus pods at a time and get the buy 3 get one free. When "Joey" is working I have to pay full price? This isn't fair. It should always be the same price every time.

From the owner: Vaping and all smoking accessories including the deals we always have , come check us out…read more - Best prices - Best qualities - Best brands - Best deals

WARNING! DO NOT BUY HERE!! I bought a VandyVape Mod from this store which worked for 2 hours and…read morestopped working. I went back to have it replaced and the manager refused to exchange it. He says it was user error that caused it to malfunction. How is it user error when I didn't drop it, change battery, change RDA, or anything? He was not a very nice person to deal with either. I tried reaching the owner for a week, but somehow he was never in either store when I called and none of the employees would tell me when he would be in. To add insult to injury I paid $43 for the mod. Vape100 has the exact mod for $25. So they RIP you off and then you have no warranty. I spoke to VandyVape service and all of their products come with a 90 day warranty. They agreed that it was a mechanical flaw and will replace it for me. Takes 3 weeks to get it though. The service manager at VandyVape says there is no reason that Electric Puff shouldn't have replaced it because they would have received a new one from VandyVape. In a nutshell, over priced, zero customer service, won't honor warranty, and just bad business all the way around. BTW, Vapor100 said they would have replaced it up to 14 days no questions asked. So my business goes to them and to all my friends who vape. Pass it on. Don't get screwed by vape bandits. Red

Will never return. Poor customer service. They make guarantees and do not stand behind them. They…read morealso treat people who are new to vaping like they are idiots when they don't know everything. Do not give them your money.