Best vape shop in Springfield! The owners are awesome people, and there's a large juice selection.read more

I like the store and the employees but dang it it's literally never open when it says it should be…read more 10am to 9 pm. Here at 11 am, closed. Stopped by at 8:15, closed....WTH

The workers were always super sweet, that Hailey girl was always a charm to chat with. When we'd…read moretalk she'd even sometimes complement my outfits during my worst days(she had no clue but she made those days better :3). On the other hand Matthew was it, bossman. He always made me feel low key uncomfortable. My first interaction with him was around a year ago when I came in for some of the "chem of the day" & the first things I noticed were the 1)Wildness in his eyes, like those of a snake oiler. 2) He had his gun just exposed on his hip & even flashed it a bit at a few shady guys who came in after me(I understand the north side is rough but also also if I can see what's supposed to be "hidden until it's needed" he sure didn't have an issue just letting it be known he had it) & finally 3) One time he gave me a huge speech about how I was the perfect person for his store because I came off as "chill" & "someone who could be trusted" who met the "wicked" ways. This was after I'd been in there every day for the past 3 weeks at that point because to be completely honest after smoking there once just to get "cheap weed", I'd always have cravings for more from them, even dispo stuff didn't satisfy me so I wouldn't be shocked myself if they laced things or sold inferior products. The workers who made my time in there amazing If I see you around town maybe we can be friends or something but to the owner, after laying people off & not paying them for the week prior to the raid is a dick move & I hope you don't run like the coward you look like. Anyways thanks for reading all this if you did- Signed, Coolpinnamehere

I think the service was the best part about the store The selection seemed like it was all fake cuz…read moreno matter what you got it didn't work and the value it was expensive for weed that wasn't weed. Then you got employees on video making racist comments with Granny everybody knows that story basically everything they had in there was fake I never once got a buzz I went there three times I got top top tier never got a buzz

Zeek that works at VIP VAPE on Sunshine before Kansas expressway is nothing but AMAZING. He's by…read morefar the best #1 employee there. The owners of the store have a great guy working for them. He treats every single customer with respect and very eager to help the customer find what they need very quickly and answers every question the customer asks. He's very friendly and treat everyone like family. As For me he makes me feel great when I make a purchase cause I know he would never allow me to be ripped off and I can't trust him with anything. He's NEVER been negative and always in a great mood and your surrounded by his positive energy. He also would never try to upsell you or sell you something you don't need. I always look forward to seeing him there when I come in usually 2 to 3 times every day.He always makes sure any discounts are applied to my purchases. It's a please completing my purchases with him. As For others that work there they can't even compete with his level of amazing customer service. So Zee thank you so much every day for you helping me daily couldnt ask for a better experience at the store than you provide TOP KNOTCH CUSTOMER SERVICE #1. Sincerely, Tomaz

sells unauthorized counterfeit vape products QR codes on box and card in box redirects to phishing…read morewebsites. Reported to FDA

great customer service very helpful great time !! and they helped me save money where they couldread more

Returning a faulty battery (one week return policy by the way, ridiculous) was a 15 minute ordeal…read morethat involved a phone call to a manager who basically said I needed to come back with a cartridge to prove that it didn't work because they apparently didn't have any. More importantly, why not just trust that it's faulty since I had a receipt? And if it isn't, you could resell it right? The assumption that I'm a liar was all it took for me to decide never to go back. Congratulations, you guys made $10 profit off of some crappy Chinese knock off and now me and everyone that will listen to me won't come back ever. Btw, purchasing the battery took 20 minutes while some stoned teenager thumbed through a catalog of prices. No one asked if I'd like to check if it worked at that time

Hubby went in for a vape coil. The worker was zero help, she had no idea what he needed, although…read morehe brought in the vape itself. She was very distracted and couldn't help him with the salt nic recommendations either.. He usually loves this shop but, He had to figure it out and the worker just kept going on & on about a Bull riding competition?? To top it off, Husband said she was blatantly flirting. So unprofessional.

Shawn's great! Great prices! Really knowledgeable!! Definitely will be back! Went in not knowing…read moremuch and Shawn was very patient and helpful!

Been with the owner for years. You can have 10 million items in your store, but if the customer…read moreservice is lacking...... you get the picture. These folks know their stuff. And if by chance they don't have what you want. They will get it. I have personally asked for some off the wall stuff in the past and it's still in supply to this day :) Grumpy Old Bastard for the win ! ! ! ! Great Shop, Great Selection, Great Customer Service. Dakender

Stopped in on opening day. Such a friendly atmosphere, with great customer service! They have…read moresooo many glass cases full of awesome vape products, glass and everything in between. The prices were also amazing! I highly recommend stopping in and meeting the owner/staff and picking up some supplies!

Feels like the good ole' sketchy liquor store. Homeless people love to grab their booze and get…read morehammered downtown after. The owner is a cool guy and it's mostly college kids working. Their new rewards program is great if you have substance problems and like to save money.

Fantastic place I live on Farm road 112 off of Norton and North Springfield and I place orders to…read morehave them delivered at this place and it's usually $6 delivery fee so I absolutely love this store I am now a regular customer!!

I have shopped at this store several times. After being treated very rudely by one of the owners,…read more I will not be returning. I went into the store and bought some cigarettes and after paying for them I asked the employee if I could use the restroom. After being told NO with a very short and quick response, I simply grabbed my bag and left. Despite what one might assume, everyone who is tattooed is not a THIEF! Bottom line, if that is how your going to treat your customers, there are too many options in this town as far as Smoke Shops are concerned. I will be doing business elsewhere. Very disheartening!!!

wouldnt let me bring my expensive bike inside to make a quick purchase. the guy was extremely rude…read more i live very close and will now travel farther to avoid bad service.