Matt did an excellent job explaining is a very thorough and conscientious salesman. Thanks for…read moreyour service Matt.

Absolutely unacceptable experience…read more RideNow Concord has mishandled nearly every aspect of my Yamaha R3 purchase. I was given payment quotes that were more than 100% off from reality, which should never happen at a professional dealership. On top of that, the finance process was not explained clearly or honestly upfront. After completing the purchase, I was told I could pick up the bike, only to find out three days later (after I called them) that no paperwork had even been submitted. Nothing. No proactive communication, no transparency, no accountability. Because of their failure to do basic follow-through, what should have been a straightforward transaction has now turned into over a week of delay just to receive a bike I already purchased. This wasn't one mistake. It was repeated misinformation, poor process, and complete lack of urgency. If you value clear communication, accurate pricing, and competent handling of paperwork, I strongly suggest going elsewhere.

Having moved to the Charlotte area from the West Coast, where I had a long-standing relationship…read morewith a good mechanic, I was apprehensive about searching for a new one. I visited most of the local dealerships and did not care for any. I dropped in on a few independent shops and got the sense that they did not need my business. It wasn't until I did a desperate hail mary Google search for "Honda motorcycle repair" that I found Sic Customs. I had recently come into a twenty-year-old ST1100 that had sat in storage for half a decade that I needed to get up and running. I called the shop and talked to the owner, Patrick, who sounded very knowledgeable and professional over the phone. Based on that, I decided to take my bike and my business his shop. These guys were on the case! Sic Customs got my bike up and running for a very reasonable sum and were very straight-forward about their schedule and commitments. Patrick also was extremely helpful with some follow-up questions I had after the service. You could argue whether or not they are the perfect independent shop, but they are definitely skilled, honest, and reasonably-priced. And if you've got all that in one shop, what more could you want?

From the owner: Here at Sic Customs we help customers from start to finish. Whether your new to motorcycling or an…read moreexperienced veteran we offer used motorcycles of all brands and sizes. We also do full custom work and restoration whether your bike is a 1910 or a 2010, and we do it all for a low service rate of only $60 per hour. If your looking for a local motorcycle dealership with great experience and great prices this is it. Call us today to schedule an appointment any time 7 days a week.

These guys have the best selection around. Great staff. And super helpful they always have events…read moregoing on.

Great staff make sure you see Mike Diaz and Mike Bolin for your next bike they will make sure your…read morehappy and satisfied

Recently I got my scooter repaired [belt and related clutch components] at NC scooters…read more Mike is great guy, knows his stuff and tells you like it is, no running around. His prices are best in town and the job is done right. Anything you need for scooters, mopeds and I believe some motorcycles. He also can tow your scooter to his shop [for a price]. Thanks again for great service.

Just went to get my scooter fixed, only asked if he could pump air into my tire, he says "I don't…read moredo that kind of stuff"... he also says they don't work on electric scooters when there's nothing but electric scooters and e-bikes in his shop...I feel like he doesn't like black people or their business

I've owned every manufacturer except Indian at this point. Currently on a Honda. I've taken it from…read moreGreensboro to Concord back to Statesville for service and yet to find a good, or even expected, experience. I ran into the owner at a local restaurant and he told me to bring it in. Even though this Honda stuck out like a fart in church at this Harley dealership, the staff was great, and turned me around in a day. Chatted with three or four of the staff while dropping off and a different group at pick up, all were welcoming and easy conversations even about my Honda. If you aren't in a cage, on two or three wheels, this is the place you want to be. Could not recommend more.

Terrible shop that refused to service my bike!…read more I will be telling people to avoid this dumpster!

This place is bomb! Nate, Bill, Austin...the entire crew are just amazing…read more Moved to Charlotte 2 years ago and was looking for a shop to service my 2003 Ducati M620 Dark. Stumbled upon their site via Facebook and saw they had a shop full of ducs in their pictures, so I figured I give them a shot. Nate (owner) and Bill (shop manager) are just fantastic to work with, they know their bikes well, explain it in layman terms to me and are always friendly. They get the work done timely and their pricing is fair. Recently I've gotten the tank repainted and handle bars replaced. Nate even suggested some vintage decals and are now debating black gloss or white gloss on a matte black tank. We'll see. Not putting either on a freshly painted tank. If you are looking for a good quality shop with fair pricing. (None of that dealership crap!) Come here. There are always fun bikes inside the shop you'll appreciate to take a look at. Say hi to their shop cat too!

Was great doing business with Scott and his team! Love the gear and bikes, would definitely…read morerecommend Carolina KTM!

The whole team here at Carolina KTM is great! Scott is great, he treats everyone like family and…read morewill be very transparent with you. Sherry is amazing as well, she works fast and will find any part or answer any question you have. The service department is great, they work in the bikes and make sure we get the best quality service and even go above and beyond to make sure a bike is up to par! I love carolina KTM! Come check them out!!

Took a friend's RS660 at CMP off T3 into the tire wall. I came from out of town (4hr drive) with a…read morebroken Aprilia RS660. Was at their door at 930 right when they opened. They got her all back together that morning and was good to go. All very friendly staff and even had a large ramp around back to load/unload. Great place. If I lived close I would come here for everything.

Review is for Tee's EuroCycle:…read more Purchased a 2024 Aprilia RSV4 Factory in Time Attack/Ultra Dark paint scheme. Kevin was so patient in the answering all questions, did a walk through of the bike's features, and was with me every step of the way during the process. Tee was also very helpful and informative as well. (Also was fun to chat a little about road racing too). Renan was super helpful and helped close out the deal and any loose ends. Tee's EuroCycle also offered a decent trade value for my 2020 Aprilia Tuono V41100 Factory. Not exactly what my original request for trade offer but much better than expected given I would have still needed to replace my trackday shagged tires for new rubber and an impending 12,500 mile service will soon be due in 2K miles. A wonderful experience for a high end Italian machinery at "Spaghetti Island." I recommend these guys and gals if you're in a market for an Aprilia, Vespa, MotoGuzzi.

Our Sea-Doo was bought new from this dealership and serviced only by them. Late last summer the…read moreimpeller failed and it took on water, they charged us $2,100 for a repair (boil out procedure, new impeller, impeller shaft, seals) and claimed it was lake-tested afterwards -- it wasn't. Less than two minutes back on the water, the supercharger blew, sending shrapnel into the intercooler -- another $3,000+ repair. A certified tech I know later told me the engine wasn't fully cleared of water, likely causing the failure. It didn't end there. First time on the water this spring and an oil leak from a broken O-ring (their fault) causing a fourth trip to see them. All this and we rode it for less than an hour. The staff acts like they're doing you a favor fixing their own mistakes. The service manager Joie is unhelpful, and the GM, Susan Newsome, refused to speak with me. Incompetent service from top to bottom. Avoid this business.

Customer service at its finest at Lake Norman Powersports in Cornelius (not!)…read more My husband took our Can Am in Tuesday morning for a Wednesday appointment for oil/filter change, greasing, and inspection for a grinding noise when turning. When he went to pick it up today (Thursday) he was told the technician was "just finishing it up". After he paid the $576 bill, they brought it out and loaded on the trailer. While they were securing, my husband walked around and was looking at the grease fittings. Luckily, he knows what he is looking at and could tell that no greasing had been done. He went back into the office and told "Frank" that it had not been greased. He was told "oh you were a little early". Keep in mind, the appointment was Wednesday. The technician brought it back in, had it in for less than 10 minutes, and out the door it came again. Once again, the Can Am was loaded, and once again my husband walked around and looked. And, once again, he could tell at least one of the fittings had not been greased. After going back in and telling them the issue, they sent the tech back out with him. The tech immediately said "I greased all of the fittings on this", to which my husband (who was regrettably quite annoyed by now) pointed to one and said "does this f#$&ing fitting look greased?" The tech's response was "I guess I forgot one, and you're an a#$hole." Wow. Supposedly, the noise we hear is because both front axles need to be replaced to the cost of probably close to $800. Uh huh, right, and we are just going to bring it right back to have you do that. I told my husband he should check to make sure the oil really got changed.

excellent place to purchase a scooter, atv, or utv! friendly staff.. knowledgeable. customer…read moreservice is amazing! i would end anyone to them ! great place !

I really like dealing with Darrian he's honest an trustworthy I've never had any problems dealing…read morewith him and I will continue to do so. Will is also a great help with introducing the new Atv to the customer maintenance and function of the vehicle. I highly recommend Motts Powersports. Now, with that being said, the reason for three stars I pulled up to the back to pick up my dirtbike, went through the back informed I could not do that anymore, which was fine until when I was taking back through there with an employee, and they started to cuss at her. I told her she shouldn't let them talk to her like that but I also told Mark about it and he said he would take care of it. I'm glad they are working in the back because his regular customers would not want to hear that. Again, I thank Darian and his downstairs staff for always being courteous, and I will be back and continue to do business.