Fingerprinting experience was off the charts! Super fast and super helpful. Love to support family…read morebusinesses! Excellent customer service! I recommend to all

My experience with this store was great! They answered my emails quickly and provided in depth…read moreinformation of the best options for my printing needs. Printing was done very quickly in the store and quality of print is amazing. I highly recommend. (I printed two, tear resistant posters, size 18x24)

Never had any issues with employees maybe the previous manager left but so far everyone is friendlyread more

This was one of the most unprofessional customer service experiences I've had…read more I stopped into this UPS Store to mail a package and also asked if they offered notary services. The employee at the counter told me they did, pointed out the notary, and said they would take care of my package first and then help me with the notarization. After my package was finished, I asked for the notary service as instructed. At that point, there were three employees walking around the store discussing signs, moving boxes, and handling what appeared to be internal store tasks. The notary looked at the other employee, rolled her eyes, paused, then looked at me and said, with a clear attitude, "I can set an appointment for you." Apparently interrupting internal work to help a paying customer was too much of an inconvenience. I politely declined and said I'd go somewhere else. Only then was I told there was a notary available at the Exeter location--even though the notary was standing right in front of me. Customer service should come first. If you advertise notary services and have a notary on-site, customers shouldn't be made to feel like they're inconveniencing your staff by asking for the service. A brief pause in internal tasks to help someone standing at the counter is simply part of running a customer-facing business. I took my business elsewhere and was treated professionally. I won't be returning to this location, and I hope management addresses the lack of professionalism and customer service.

Always pleasant and always friendly. Helpful and quick! Convenient location!…read more Note: staff has horse allergies; please be courteous and do not enter if you work, live or play around our equine friends.

Great place to get your fingerprints done, handle mailing something, or to open a PO Box. Lady…read morebehind the counter was very nice and helpful. Would recommend and will return. Located in the corner of the Plaza by the Armed forces career center.

The manager and employee at this location are awesome. I personally was working with the manager…read morenamed Dhaval. He helped facilitate a shipment on an out of state purchase I made. The transaction went flawless and the communication was superb. I felt like his only customer. I can tell he was busy when I called, but he still took the time out to get on the phone and address any concerns I had. If you ever need any shipping or misc. services, (shipping, packing, notary, mailbox, etc.) I highly recommend you visit this UPS store, for a rockstar experience. All UPS Stores are not alike. Damon

Honestly would never step foot into a ups again after going here . Paid over 100 bucks for next day…read moreair because they advised me that was the fastest way to get my package to Puerto Rico . They guaranteed me next day delivery, fast forward my package arrived late I was in the store the very next day to inquire about it and they basically told me their workers didn't scan the package the day of and he also expressed they stopped doing this around a year prior and he doesn't know why , needless to say he gaurenteed me a refund on the spot that day saying it's a process but he will put the refund request in . I spent four months going back and forth with them , corporate and the international team for them to try and deny my refund , first reason they tried saying it was an international package , when I shut that down there next reason was the request was put in after 60 days . I also shut that down , at the end of the four month period I had a customer service supervisor override the transaction to give me a refund because she knew they were in the wrong , I had 45 different cases open for this one refund !!! Never again

Awesome service. Flexible and very responsive. I made a booking error and they understood!read more

I got tired of packages being ripped off from my building lobby or never getting delivered at all,…read moreand then found Lockersuites. It's a great service - safe, reliable and convenient. Once you sign up, you download their mobile app, it notifies you when you receive a package. Go over, scan a code, and locker opens with your package - that's it, easy! Highly recommend!!

Very friendly people. What I love about this business is that they can ship fedex packages for you…read morerather than driving further to the only fedex store in the york area. Very quick service, always in-and-out the door. Will be back for my shipping needs.

Stopped in today to have some flyers printed out. Though I was afraid to admit I forgot how to Pc…read moremy honesty paid off in the end. The gentleman shame on me for not getting his name looked me in the face and said thats fine I can get this done for you quick. And that he did. We wound up talking about Godzilla at the end of the situation and thats why I gave this place 5 stars. I have dealt with this place in the past and not once have they let me down.

Awesome people to deal with!! Friendly, quick, understanding, and get things done! I use to go ups…read morestores. Now they're my primary place to go!

I worked with Sean from US Mailroom to pickup and ship the fragile items I bought from Freemans…read moreHindman Auction. He was responsive and the items were packed well. It was smooth sailing. Will use US Mailroom again for my next purchase at Freeman's.

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

An easy place to mail packages. They can ship UPS, FedEx and USPS. They weigh the package and can…read moregive you rates for all options. If you have a prepaid label, you can just walk in and drop off. I did a media mail via USPS here. It was easy and quick. They're open every day but Sunday. Only street parking is available. I haven't had an issue parking within a black during the day. The staff is very helpful.