These people are the coolest. I am sending a very special amplifier across from Texas to Calif. and…read moretalked to UPS store on Kemp (not very good customer service skills didn't make me feel confident my expensive amp was going to be prepared properly) talked to Fed Ex store also on Kemp (about the same but they were friendly just never called me back when they said they would. Then I looked on the net for custom boxing and called and talked to Kim who was so nice, reassuring, knowledgable, gave a great quote for shipping and the double boxing the amp required. She even then said there's a guy there who speciallized in electronics and will handle the tubes with care and individually bubble wrap, as it should be done this way, foam wrap the amp box it in tight fitting box then put that in another box with 4" of popcorn all the way around and box that. It came to $50 but I'm confident it will get here safely. Kim then told me that If I picked it up a a FedEx service center I could save even more. Thank you KIM & Connect Packing & Shipping. Please give her a $4.00 an hour raise on me :) Highly recommended by me"

I came in to get some work paper laminated. I was told it cost $3.00 per page. I needed 4 pages…read morelaminated. This is the same price that the Fed-Ex building on Kemp charges. The service was quick.

This store is first class They work hard are polite and…read moregreet you when you come in They can do everything you need and are faster than FEDX GREAT PLACE GREAT PEOPLE

The helper was quick. Helping 2 people at a time. It was busy, but gentleman was getting it done…read more Easy to do an Amazon return.

Last minute printing needed and the staff went above and beyond to make sure the quality was right…read more. Will be back again and again.

This is not about this store this is about the UPS on 11th st where the trucks is I had some…read moreimportant paperwork sent to ups from another state they received me package at 5am on the 23rd and they keep scanning it everyday saying out for delivery on truck and I haven't got it yet I called up there and they said come get it if it's not delivered by 6pm today 1/27/2025 which they didn't deliver it nobody was really looking for it they didn't care I drove all they way there for them to not look for it amd tell me to try again tomorrow I promise I almost losted it but I had to stay cool honestly I'm starting to think someone stole it because if it was scanned they should be able to see who scanned it but they are acting like they don't know who did it so when I go back tomorrow and it's not there I will get the police involved and my lawyer because something ain't adding up

Made it so easy to send a package back. Super friendly and makes one feel welcome. Will definitely…read morebe using this place for the rest of my mailing needs.

From the owner: Shipping, packing, mailing, mailbox rentals, blue prints, engraving, copies, fax, finger printing…read moreand more.

I went to FedEx to return a package- I stood at a table to keep my distance. No one said a word -…read moretwo women working- finally I asked about returning a package and said label was in an email- lady gives me a business card and I forward my email and wait- wait and wait- the end of the story is that I emailed it 9 times total and I would have to ask if it made it through after waiting 5 minutes in between. The lack of communication was ridiculous. She told me to go on their WiFi, try emailing from outside, and my phone was the problem. (Suggested after 25 minutes or more) Those suggestions should have been given after the couple of tries. These two gave the worst service I've had in many years.

where do I start? my package is in the wind. lost but not found. tracking information hasn't…read moreupdated in 2 weeks. The local Wichita falls shipping center was supposed to call me back for some reason management wasn't in office at 10:00 a.m. on a Monday. they never called back I was told they lost my number. convenient. nothing like having local staff real people brush you off and tell you to call one of the worst automated systems I've ever had the pleasure of dealing with. filed a claim haven't heard anytjing from them either. I'm out $1,000 and the best their employees can say is my manager says call the 1-800 number. the manager that I didn't even get to see face to face.

Would give 0 stars if I could...damage my package from Amazon and then wait all day for a signature…read morepackage and at 7:30 pm tracking says working on new delivery date! What a joke! I will do all I can to get UPS for my shipping from now on or even USPS!

Bring packages at the stated time of delivery. You missed my delivery because supposedly your…read moredriver came earlier than the stated delivery. So my date of delivery is now a day later. More of my time wasted.

Friendly great customer service. Got a few documents notarized made copies and sent my fed ex…read morepackage all in one shot. Fast, easy, great customer service will definitely be back again should I need more documents notarized.

I've had several bad experiences in this store and this time was the last time. I work with a…read morebuisness that I have to drop off packages to be returned to other businesse. Every time I go in there with a QR code to ship it off they can't do it. They always give some sort of excuse of why it's not working. If you can't do returns don't market your buisness as able to do returns!