I have been working with the UPS Store in Wichita owned by Kenny Mathias. Such a great crew working…read morethere. Very knowledgeable and the customer service is phenomenal. For all your printing needs don't hesitate to utilize this store. Local in Normandy Center at Woodlawn and Central.

Value! A small little box weighing less than 1 pound and you want 30$!!!! What a rip off! Going…read moreback to the post office

This is a wonderful shop with fantastic customer service and a lovely little gift shop.read more

I am currently in the process of moving to another state, so I had an appointment here to send my…read morenew employer a copy of my photo ID and SSN card. They were warm and inviting! The lady spoke with me through the whole process of her sending the information to them. She asked personal questions, showing that she was engaged in the conversation. They have all of your needs for boxing and shipping packages. I also noticed that they sold some other household items. Worth stopping in if you need their services! Better than the rushed customer service at UPS

Have gone to this UPS on Douglas and had a bad experience every time. The person at the front who…read morehelped me both times was unnecessarily rude and condescending. Could feel him internally rolling his eyes at me. In a job working with costumer service all day could help to give people a little grace. Have not had this problem at other locations, other staff have always been very friendly and helpful.

The worker was very rude in telling me her register wasn't open. The other two were busy so…read morenaturally I go to the empty one on the left where an employee was standing. She looked up at me and said "im not open" in the most rude tone ever practically rolling her eyes and looked back down.

The people behind the counter are knowledgeable and respectful. They have lots more services there…read morethan just mailing packages. I took two boxes of old records there to be shredded and their cost was much more reasonable than some companies that specialize in that.

Considering they are saddled with processing tons of Amazon returns constantly, they can get you…read morethrough the line in a timely manner. I've never had to wait more than a few minutes.

Went in here today because it was close to somewhere else I was. I'm still learning Wichita area…read more... I had a package to mail out. They have a "scan all Amazon packages here" box. A woman was taking quite a long time to scan her things. I stood behind her. The lady behind the counter said she could help the next person, so I went up to her. My package was all ready to go - label & tape and everything. She asked if I wanted a receipt. No thank you. That was that! I asked a question: "do you do color copies?" Yes! They do! i went back to my car & got my paper for color copies. Came back in, she asked, "how many?" I said "15." It was done, Lickety-split! Very fast! I asked her another question: "is that a laminator" she said, "no, that's for printing large posters or on canvas. We DO have a laminator in the back, though." Very useful to know all of these things! The lady was great. Efficient, smart, kind, professional. The place is clean & well-organized. Now I have a UPS store to go to! Hurray !!!

Termination of angry ginger Karen who couldn't care less that my package was lost. Claimed the UPS…read morestore wasn't associated with UPS. What?!?

The barrier spray I was promised has only been done one time- because I complained. I had to call…read more5 times last summer due to ant issue never being taken care of. This week the tech put a hole in my siding. He was the only person in our yard all week but I can't prove he did it. Right above bait station he checked. What is that going to cost me? Overpriced and lousy service. Should have cancelled last fall but kept forgetting. On another topic -do not let them do a top off on your attic either. Charged me twice-finally made it right but there has be no change in our heating or cooling. Heating went up in fact. I learned there should have been double the amount of insulation put down!

The people working there lied on the phone. I told them the situation on the phone and when I…read morebrought my Amazon return they couldn't scan my barcode or print it out. They said the internet was down. They could have told me on the phone. They didn't want to pack up my items even though they said on the phone that they would. They said the owner would get angry with them if I left the items there until they got the internet up. I drove 35 miles to get there. Two lazy women who make up their own rules. Service is bad, bad, bad.

Amazing service. Courteous and prompt. 5 stars! We have used this store numerous times for the…read morepast five years and have never had a poor experience.

I was recently in Wichita for a funeral and had some very important items to ship. I paid to have…read morethem packed at the store and shipped. Both of my packages were disgustingly under packed (we are talking 1 strip of tape on the box for a 35 lb item in one case). Needless to say something priceless to me was destroyed by this store. Additionally I need them to work the refund for the shipping and thus far 3 days of no one available to talk to. So not only was my property destroyed I paid for it. This post is to warn others. View your item being packed in person or just don't ship 1 of a kind items. You will be left heartbroken. I would not even have to make this review if the people had some pride in the work they do or the decency to refund the shipping.

I walked into the Office Depot at 3035 N. Rock Road, Wichita, over the weekend. I wanted to try out…read morea couple of Desk Office Chairs that I had seen on their web page. The staff greeted me when I walked in, but left me alone to sit in a few chairs for a little stretch. I quickly narrowed down to the one I wanted, but it wasn't on sale. I noted that two others were at least 20% off, on sale. So, I walked up to the front of the store, with the item tag for the chair I wanted. I talked to Dominique at the cash register. She was friendly, and had a nice smile. I told her I wanted to buy a chair, but not at full price. Asked if the one I wanted would be on sale soon. She checked, and I mentioned that I'd like to find it 20% off, like the other two. After checking inventory, she told me she could apply a 20% coupon discount to the price! I was definitely pleased with the service I received, and appreciated the way that Dominique got the sale from me, and I got the discount price I wanted. While she was ringing me out, she had another employee bring my boxed chair to the entry, and he placed it in my vehicle for me. I easily put the chair together, at home that night. Took less than half an hour. I'm sitting in it now, pretty pleased! Thanks!

POE SAVED MY LIFE AND AN ENTIRE MARRIAGE with a printing job that had gone awry (which was my…read morefault.) If I could give Poe a 1000% raise, I would. Thank you, thank you, thank you!