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    The UPS Store

    5.0 (1 review)
    Open 10:00 am - 3:00 pm

    Services - The UPS Store

    Copymaking services

    Printing

    Scanning

    1 More Service

    Shipping centers

    The UPS Store Photos

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    4 years ago

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    The UPS Store

    The UPS Store

    (1 review)

    I always go to this location and normally have a good experience with their other employees. The…read morefellow working yesterday was horrible. I was the only one in the store, with my 2 weigh bills already filled out when I walked in the door. I normally put the pkg on the scale for the employee to write the weight. They then fill out the "UPS use only" portion at bottom, then hand me the top copy. This fellow, ignored me when I put the first pkg on the scale. Then another person came in behind me, who he helped for the next 5 - 8 minutes, giving a package to someone without the proper identification. He was not happy with them and definitely showed it. Then when they left he looked blankly at me and finally looked at the scale and read out the weight. I asked what I was to do with that, and explained to him that the UPS employee normally fills it out for me and hands it back. He told me it was "NOT HIS JOB", very abruptly, and continued on, that others did it only as an extra service for me, but it was definitely NOT HIS JOB. I asked where I was to weigh the package then, he said he didn't care, it was NOT HIS JOB. I asked in the future what I was to do, he said he would do it, but again I was to know that it was NOT HIS JOB. Left there in a very bad mood. I work with customers every day and do extras for them as well without making them feel bad. This fellow will decrease customers for this store. I will not go in again.

    From the owner: The UPS Store Waterloo provides business services that includes printing, shipping services with a…read morevariety of couriers (domestic and international options), mailbox rentals, packaging supplies and service, shredding and faxing services.

    The UPS Store - shipping_centers - Updated May 2026

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