Purchased a used item listed on Kijiji. Excellent condition. Smooth transaction, quick order…read moreprocessing and shipping.

Excellent company. Friendly and professional. I have purchased a lot of camera gear over the years…read morefrom Halifax to Calgary and this place is the best. The prices offered for trade-in's are fair and the prices for new gear are excellent. The item was shipped out the next day and they phoned to tell me it was being shipped and how / when it was being shipped. This was much appreciated. Yes, the web site is a bit dated but just ask for a quote and they will e-mail it, then give you a quote number to use so you can order online. Seamless, easy process. This was my first purchase with this company and I will be back for more camera gear. Thanks

I needed some alterations to my pea jacket. Specifically getting the worn cuffs fixed. Excellent…read morework at a fair price. The owner is a very friendly and kind woman. Very happy with the results

Theresa gave me a 5 star experience, polite and friendly service with best price in town for…read morezipper replacement on winter jacket they also offered me same day service. I highly recommend this business Joe

From the moment I called to book an eye appointment for my twins to the pickup, the customer…read moreservice, attention, and care were always top-notch and never wavered. I'd recommend this shop for adults and kids alike.

Visited store in January to purchase new glasses. Received prompt, professional service from the…read morevery courteous and knowledgeable owner. The business carries a wide range of frames and lenses to choose from at what I consider to be very competitive prices.prices Picked up the new glasses today and am quite pleased with both the quality and price. Would definitely recommend this business.

What a great team of young cool people who are helpful and knowledgeable. I have been getting my…read morefilm developed here for years and have no complaints

This year for Christmas I ask for a camera, I had given a picture of the exact camera I wanted and…read morewhere to purchase. Well somehow it was was purchased from a grey haired gentleman at ponds that assured her the camera she was buying was a much better even though they carry the Canon brand. But I was told that if I had ANY ISSUES come down and they would explain the camera for me. I wanted to return it immediately but I was told to give it a few days and try it out and see if I liked it. So New Year's Eve I tried the camera, all the pictures came out looking quite strange in fact I myself came out looking like A different nationality. I mean some people like looking as if they slathered self tanner all of them but not me. So I decided that day I was returning that camera. But life doesn't always go as planned things and with a constant string of things going wrong I wasn't able to make it down to Ponds. I also didn't know I could go ahead five day return policy, that's mainly why I told the person above me the camera to go to the big box store who has a 30 day return policy. Even with saying that, it was a Christmas gift and most of those days in between the date it was bought in the day I got it that was five days. I had no chance with this camera. So I finally made it downtown, drove around for 45 minutes to find a parking spot then to pay for parking. Go inside try to basically explain to the grey hair man why I've taken so long to come to store and explain what my issues were like the camera hijacks my internet and the extremely long transfer times while the house has no internet. But he said that what you get for high quality it's not like your phone. I just wanted help. They agreed to take the camera at a reduced price because it was used, I admit I cried.. I had a head ache and he never said he was the one that originally helped sell this camera. But he very quickly offered a camera that was so much more expensive. I'm stuck with this camera because I got a head injury and I was under so much stress because of my life that I decided to put the camera away and deal when I could. I went in for help was treated poorly because I know nothing about cameras, that's right that's why I was there for help. I'm glad I was there to be ignored for every customer that walked in the door. It explains how you knew I wanted removable lens. I did return to trade in this camera as Mike (grey hair man) had offered a $400 trade in, four days later it dropped to $250 because apparently I paid $550 which I did not, the lady that was spent time explaining cars losing value and cameras can't be sold for much used and I paid $550. Ponds wrote an 8% discount for each item, now most people would think cool 8% off but what a strange number or just the right amount for a tax exempt card. Which is not a discount.

McDOUUGALL SIGNS did what no one else could. They had my…read morestove knobs from a new Whirlpool stove, where the knobs had painted numbers on them, and the black paint kept wearing off in three months; after replacing them three times. I had McDougall engrave the heat levels on each knobs, now I have no problems. I don't have to worry about when I need to replace them again! High quality work, when no one ELSE would touch this project.

Pretty poor experience with this company. Paid a premium for perforated business cards on door…read morehangers. They never sent me the correct product (No perforation), then only wanted to refund me $50 of $350 order as a result. I had to chargeback the charge on my credit card through my bank. Poor customer service, poor print quality and just the wrong product at the end of the day. Will never order again. Also they say 5-7 business day turnaround. Took 21 days to get the wrong product.

I don't EVER do Yelp reviews, but I just got a printing job done with this company and they did a…read morereally really great job....PLUS, they were reasonable in price and they shipped my order out quick!!! Everything was printed properly and I did not have to ask for any revisions. I was a bit skeptical since they are a Canada-based business and I am in the states, but not anymore. I will definitely use them again for any of my future printing, marketing promotional needs!!! Thank you!!!