My parents went to this location today. Due to Covid I have been a able to help them install a new…read moreprinter of theirs. They are both seniors and not as tech savvy as younger people. A gentleman named Corey served them, he got very frustrated with them and completely refused to talk them through the simple process of printing an item from an iPhone. A little bit of kindness and good customer service goes a long way. They clearly do not want small business, it is too far beneath them to be helpful to tech challenged individuals.

Most affordable printing company in the GTA. Brandon is a wonderful executive graphic designer. The…read morestaff is wonderful! 2000 business cards with a special rounded edge card for under $199 with HST! Amazing! I don't trust those gambling shipping charges most people choose with the online companies. Thank you for keeping me in business!

Awaiting a resolution…read more Shipped a package to the US on January 7th. Fully insured and properly packaged, a few days after dropping it off and the Burlington Mountain Grove Plaza store it vanished in the UPS system. It's now March 27th and after more than 5 hours on the phone over the course of 18 phone calls, have come to learn the package that was dropped TWICE and lost TWICE (once it arrived in the USA). After a month it was finally delivered damaged. I have done everything asked of me, online forms, photographs, phone calls, emails and still no resolution. The store has tried to be helpful, after a lot of cajoling, but this issue has been ongoing since January 7th and still no resolution My advice: Do not trust anything of any real value to UPS.

Had a fine experience in the store but afterwards has been a mess. I was sending a package to the…read moreus and I provided all the up to date information and the package was sent to the FORMER address of the recipient. They hadn't lived there in over 2 years. Not sure where they got the old address as I had provided all current contact information but UPS customer service said it was provided by the individual UPS store. I called the store to discuss and always get a full voicemail account. I've emailed with no response in over a week. I do not recommend this location at all.

for 25 copies of an 8 page document. B and W single sided. stapled. Was charged 89.27. Did not ask…read morefor a quote, as we have been with them for years, and never been ripped off before. The price was terribly high, and I called around for prices. STAPLES in Guelph 44.00 pls tax KKP Printing Aprox. 30.00 tax included Print 3 Guelph 25.00 plus tax UPS store KITCHENER 36.15 Tax included We are being robbed. Sales girl today upon complaining told me that the store was offering 10 percent off this MONTH. I did not get it. I cannot see how I have been obviously overcharged as badly as this. I am waiting for a responce from the stores owner.. ESPECIALLY, when I was charged 89.27 from this store which is a full 53.12 MORE THAN ANOTHER UPS STORE

I have used this store many times over the past year. The service is amazing. It is always fast and…read moreefficient and very pleasant. Their prices are very good too. They know what customer service us and deliver it in spades, consistently. Thank you to the young women who work there.

Really good experience, have them to work on my branding project. Fair price with fast delivery.read more

Had a canvas done . When I pick it up the lettering were not centered. A female employee argued…read morewith me that I had approved it, no so, I told her to center the letters, why would I approve something wrong. The owner then came to settle our argument. He measure and it was off by 1ml. So, it his not centered ??? The female then walk away and ignored me. The owner then agreed to do a new one. Poor service

I've been a customer for a few years now and have always had a really positive experience here…read more Their pricing is reasonable and their work is always done in collaboration with the customer. The staff have always been quick to respond and have been very cooperative and understanding with regards to last minute orders. I get lots of gifts made for friends and family through them. It's also nice to support a local business that also donates time and money to various charities across the GTA. You'll definitely enjoy working with them.

I needed business cards printed and was originally headed for Staples and had looked into…read moreVistaPrint, luckily I stopped here instead! Taz was helpful, professional, friendly and gave me a great deal on premium business cards. I dropped by on a Thursday afternoon and my business cards were ready by Tuesday morning! I now have the best quality business cards at my office I like supporting local small businesses and as I am starting my own self employment business, I will definitely be coming back here more often. It's at a convenient location (in the Meadowvale Town Centre complex) and the staff is great. This is a FedEx depot too, so you can send out/pick up shipments here. I noticed that they have some printing solutions and I definitely want to be one of those families that go to Disney with custom printed t-shirts If you need any sort of printing services done, stop at The Ink Factory and ask for Taz. You'll be glad you did!

We needed to do passport photos early morning to be on time at passport services office. The store…read morewas opened at 9:00 am sharp. Photos have been done quickly and with good quality. Thanks for great service!

We had our 2019 Ford done with the vinyl lettering. Not only did Premier Printing help us design…read morewhat we wanted they also help with their experience on what would look the best. We have also had signs made us with the vinyl lettering to put around the shop. We would highly recommend them for their experience and fast service. Darlene