I've been stopping here quite regularly after my company switched to UPS. I would say across the…read morecarriers it does provide the best delivery service met. Canada Post promises 2 day delivery during pandemic with guarantee for corporate customers, FedEx promises 1 day delivery with no guarantee and would arrive to my customers between 2 to 5pm (pre pandemic guarantee was honoured) and UPS, well it seems to be hitting 10am almost consistently with the 1 day no guarantee. The service abilities will be dependent on location, obviously more rural areas will be really dependent on carrier and their network. My only criticism is this location. There is really only one way into the plaza from Bishop, if you get out, you can go back to Hespeller if you're driving north; but if you're driving south then you must go back on Bishop. With the Tim Hortons in the plaza some patrons line up blocking the access to Bishop and it's difficult to make a left to go back to Franklin (parallel to Hespeller). I cross my fingers and toes no one hits me, so far so good.

Very disappointing and frustrating experience. I went here for my passport photo, and the picture…read morewas taken so badly that I wasn't even looking straight and honestly didn't look like myself. The photo was rejected by the Canadian passport website. When I called to ask them to retake it, they wanted to charge me the full price again. Instead of taking responsibility for a bad photo, they just wanted more money. I would NOT recommend this place. It feels like they are simply taking advantage of customers.

I found everything I need at this location and staff was very helpful I came in to send a special…read morevase to my grandmother they wrapped it very well with bubble wrap then filled the box with what they call peanuts!! which is the small pieces of foam that prevent the item from moving all in all it reached there safely and in one piece again Thank You Guys Very Much!!

As I have not heard back from your company at all I will continue to post on social media…read moreplatforms/leave reviews and reach out to any individual I can until this issue is resolved.  I waited a few months before posting this review to give myself time to process and decide whether or not I need to post a review, but after careful consideration, I decided that it is necessary to share my unacceptable, poor customer service experience from this company. I used this company and this specific store (#530) to ship out a package (this was on September 18th, 2020). I had paid a whopping $378 for all the shipping and duty fees.. which I had expected. The worker, Ben had said that everything is paid for and no additional shipping or duties would be charged as it was all paid in full on that day. Furthermore, Ben said that the recipient of the package would receive it on September 26th, 2020. To my surprise not only was the recipient charged additional duties, but the package arrived 3 months late. I understand that shipping may be delayed due to the pandemic, however it would have been nice to be informed of the changes. I had paid for expedited shipping for the recipient to receive this 3 months late. This package was full of essential non-perishable food, PPE, and clothing for a third world country. They needed these items asap which is why I expedited this order. After the 26th, I had contact UPS customer service to follow up with the status of my order as the tracking number was not providing me with any updates at all, it kept saying that it was shipped out but that the receiver and sender had "abandoned the package". When I contacted customer service all they had told me was that they cannot find my package or the invoice for the package and that they can give me a credit of $100..... a credit for $100 after 1. My package filled with over $1000 worth of items is nowhere to be found and 2. I paid almost $400 for expedited shipping. When the package finally arrived 3 months later I was shocked and embarrassed to hear from the recipient that they were asked to pay a few different fees (totalling 500 Canadian dollars). In addition, the package was first delivered to another part of the country because the postal code that Ben had inputted was incorrect - even though I provided the correct postal code at the store and the address is clearly labelled on the package. I am absolutely DISGUSTED at the courier service, customer service, and communication that this company provided. To this day I still have not heard back from the company about my concerns. I would NEVER recommend this company.. even for local deliveries, you get cheated out of your money and charged additional fees with no accountability from the company.