Sherwood is an old copy and print centre located on Duke Street in the tower with the RBC branch…read more We were recommended there by a friend, and waited 20 minutes before speaking to someone. There were three people there, and they just stared at me while they were busy working; no one bothered to ask me to wait. So that's probably a bad sign already. The worst part is, when they finally talked to me, I asked for a quote on several items and they said that they were busy and they'd get back to me if I left an email. So I did. A week later, I heard nothing. So I went back in. They gave me the quote there, and even though the service was subpar, the prices were above par. So, I decided to go with them. I asked them to go ahead with the order, and their delivery was horribly slow. In fact, I didn't even get a call or receive an email when my order was ready!! I went in to ask about it and they miraculously had my order packaged. Later on, I asked for another quote on a larger order, and they never got back to me. It's already been 3 months. It's like they don't want any business! I won't be going back.

From the owner: We specialize in RUSH orders.read more

McDOUUGALL SIGNS did what no one else could. They had my…read morestove knobs from a new Whirlpool stove, where the knobs had painted numbers on them, and the black paint kept wearing off in three months; after replacing them three times. I had McDougall engrave the heat levels on each knobs, now I have no problems. I don't have to worry about when I need to replace them again! High quality work, when no one ELSE would touch this project.

From the owner: Signs by McDougall has been proudly serving the Waterloo Region and beyond as professional…read moreengravers and sign makers since 1970. We pride ourselves on being your one source, for all your custom engraving and signage needs. Products & Services we offer include: General Engraving, Engraved Signs, Labels, Labeling, Braille & Tactile ADA Signs, Name plates, Name badges, Name tags, Vinyl Signs, Printed Signs, Parking Signs, Promotional Products, Rubber Stamps, Business Cards and much more.

I always go to this location and normally have a good experience with their other employees. The…read morefellow working yesterday was horrible. I was the only one in the store, with my 2 weigh bills already filled out when I walked in the door. I normally put the pkg on the scale for the employee to write the weight. They then fill out the "UPS use only" portion at bottom, then hand me the top copy. This fellow, ignored me when I put the first pkg on the scale. Then another person came in behind me, who he helped for the next 5 - 8 minutes, giving a package to someone without the proper identification. He was not happy with them and definitely showed it. Then when they left he looked blankly at me and finally looked at the scale and read out the weight. I asked what I was to do with that, and explained to him that the UPS employee normally fills it out for me and hands it back. He told me it was "NOT HIS JOB", very abruptly, and continued on, that others did it only as an extra service for me, but it was definitely NOT HIS JOB. I asked where I was to weigh the package then, he said he didn't care, it was NOT HIS JOB. I asked in the future what I was to do, he said he would do it, but again I was to know that it was NOT HIS JOB. Left there in a very bad mood. I work with customers every day and do extras for them as well without making them feel bad. This fellow will decrease customers for this store. I will not go in again.

From the owner: The UPS Store Waterloo provides business services that includes printing, shipping services with a…read morevariety of couriers (domestic and international options), mailbox rentals, packaging supplies and service, shredding and faxing services.