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    The UPS Store

    1.0 (1 review)
    Closed 8:30 am - 5:30 pm

    Services - The UPS Store

    Copymaking services

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    11 months ago

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    Scrubby's Laundromat - Our location, with ample parking.

    Scrubby's Laundromat

    (45 reviews)

    $$

    I washed some blankets and comforters. Machines were clean and efficient. Staff was very courteous…read moreand helpful!!!

    I have been a customer at this Laundromat for almost 2 years. I usually go once or sometimes twice…read morea week. I am always polite and respectful. The female staff is very professional. But I do have valid complaint regarding the manager who also owns the business. Today I did my laundry in an older machine. It's at the back row and 4.00. Because it was very busy , it was the only machine available, so I put it xtra clothes in the machine. This is the only time I have done this. I'm not the only customer who has done this and I most likely won't be the last. After loading the machine I went to sit outside , and then when I returned , the lid of the washer was up. The manager was at the sink and instead of saying to me, "Excuse me miss but you put too many clothes in the machine. Please don't overload next time". But he proceeded to communicate to me in a very condescending way, that was rude, and belittling, and rolling his eyes at me like I am completely stupid. Then he proceeded to tell me that the engine of the machine was giving off an unpleasant odour can't I smell it, and it's ruining the machine. And because of me the cost of doing laundry goes up for everyone. ( lol... all because of me heh lol) There was no odour. That machine is used over and over again, so for me overloading , is not going to be my fault. So then I asked him if it's ok if I put the lid down of the washer, so the wash could finish, there were 4 minutes left. He replied " Oh... what are you trying to ask me now?", in a snitty rude arrogant voice. Then he says " Oh and that's not washing." and rolls his eyes , shakes his head and rudely walks away. He also said that my clothes would be soaking wet when I take them out. My clothes were washed My clothes were not soaking wet. This was a very humiliating way to be treated. Not that he would really care, but won't be returning Sincerely Jennie ,

    Aire Serv of Greater Victoria

    Aire Serv of Greater Victoria

    (6 reviews)

    Aire Serve has always provided us with speedy and professional service for our Heat Pump. We even…read morepurchased a new system from them this past year ... Brett is a fantastic technician and always friendly and willing to answer all my dumb questions

    If I could give no stars I would. Never call this company if you need urgent service. Tech came…read moreright away. We had no heat or hot water due to a neighborhood wide power surge and outage that fried the electronics on an on demand unit. Asked for a quote for replacement of an existing unit that is 9 years old and the quote for the recommended replacement part. Expressed to all we spoke to the urgency of the situation. Only replacement part quote came in- told that it may not work at $1000. No option but to try it given the situation. Apparently it is not possible to just give us a quote to replace a unit that was sized right and worked fine until a power surge blew it out for 9 years. The quote required the "comfort sales guy" organizing a visit with us, no date offered, told he wasn't available. No replacement quote a week later. Of course the recommended replacement part (over $1000) no guarantees and no return did not work. After that part failed the tech identified other issues with the unit that were clearly visible at the initial visit indicating the unit was already failing. Just got a very terse call from the owner saying it was us that were unreasonable in expecting a quick replacement quote. Just wow! Can't say more, as I have to prioritize getting heat and hot water into the house, still none 8 days later!

    The UPS Store - shipping_centers - Updated May 2026

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