FedEx Office (or Kinko's, as I STILL think of it all these years later!) is one of those places…read morethat offers about a million services. Which is great, because you can get all kinds of stuff done there -- copies, send a fax, FedEx, etc. -- but terrible, because they can realistically only have so many people working there at one time, so even if you need something basic, it's entirely possible that you'll get stuck behind someone who needs everything but the kitchen sink. That being said, when I stopped in needing copies of a double-sided, legal-size item, there was an employee clearly assigned to the self-serve area who was happy to get me set up -- swipe your card here, print a sample to check, here's a box for your copies, off you go. Even though it's "self-serve," there are plenty of people like me who are a bit on the slow side, so it's really nice to have someone more familiar with it to help you out. My only real complaint (other than the fact that, surprise, 400 copies take a while) is that the receipt that the machine printed out was confusing as heck. It seemed like it was charging me for 800 single-sided standard copies, so while I'm reasonably certain I still paid the correct rate, it was veeery confusing to look at the counter/charger as it printed the copies, and the receipt just plain doesn't make any sense as a reference. I also stopped in around 5pm on a weekday intending to drop off a book to have the binding cut off and replaced with a spiral binding. The lady who helped me was a little short on charm, but though I went in expecting to have to come back for it later, she took it straight back and did it while I waited, so it was only about 5 minutes instead of a return trip. All that for six bucks, and I was a pretty happy camper. Overall, while your mileage may vary, so far FedEx seems to do the job(s).

Used to be a great, quick, efficient place for printing and shipping needs. They recently added…read moreAmazon as an affiliate and on top of that decided to close their Express location. A MESS. Slow + long wait times.

It is what it is. It's a convenient place to drop off packages that don't fit in USPS/UPS/FedEx…read moredrop boxes. They offer some packaging if you are in need of that. I'd rate level of service just a smidge below a typical UPS/FedEx store which benefit from more resources and offer more packaging supplies. As far as I'm concerned, Pakmail serves its purpose.

While I cannot speak to the quality of the mailing services at Pak Mail, I can say the customer…read moreservice is abysmal. I stopped in to get fingerprinted for an upcoming internship. The process was confusing, as I'd never had my whole hand fingerprinted before, and the woman who helped me was impatient, rude, and honestly downright mean. I looked for a name tag but she wasn't wearing one - all I know is that she had spiky, short blonde hair and brown eyes. Another lady who worked there who had a heavy accent first directed me around the corner to start the fingerprinting process. I entered through a door that it seemed that she was pointing at, and the blonde woman rounded on me and yelled at me that I couldn't be in there with her. My bad. After more confusion (and a nice older woman saying that she didn't understand the lady's instructions, either), I ultimately realized that the fingerprinting machine was in a very small alcove of the main room. I simply hadn't noticed it before. I made my way over there and waited for help. Naturally, my blonde friend came to "help" me. The whole process was just awful. She repeatedly slammed my fingers into the machine, was short with me when the machine didn't properly scan a particular finger, and was overall heinous. She raised her voice at me multiple times, almost yelling, and for NO reason. "Quit FIGHTING me with your hand," and "You're not LISTENING to me," she said to me while I was doing my best to follow her instructions. I was meek and passive the whole time. I thought about telling her that it was inappropriate to talk to me that way with that tone, but I was scared she'd get angrier and the process would be worse. Once I figured out being mad was pointless, I wound up just feeling hurt and at the verge of crying because of how stupid she made me feel. After a time she left me to scan my fingers on my own. She and the lady with the accent were arguing in the back about her (blonde lady's) productivity. She shouted at the lady with the accent that she had no problem carrying her own weight. She came back out to me to check on my progress and launched into a tirade about how her coworker's son was supposed to replace her at 1 (it was around 1:45) and that he was so irresponsible and how her coworker shouldn't have the audacity to tell her she wasn't being productive enough. Maybe her replacement being late was why she was so cranky, but I found her discussion with me about it to be incredibly unprofessional. On top of being unprofessional, again, this woman was mean-spirited and venomous to me for absolutely no reason at all. I will do everything in my power from here on out to avoid going to Pak Mail for ANY reason.

Many FedEx call centers share this same 800#. (800) 463-3339 Which is given to customers of the Fed…read moreEx Kinko's stores. My problem started with an additional charge relating to a fax I'd sent earlier in the day, this charge wasn't on the display when I used the fax machine at the shop. This is something I noticed on-line while checking my card details. Talking to the clerks at the FedEx Kinko's store was no help. The charge was an extra dollar. $1.00. It took twenty five minutes and six phone transfers to get to the bottom of this charge. One dropped transfer. A big circle from the store to FedEx Kinko's CS, the revenue department then back to FedEx Kinko's CS. The final associate I spoke too said that the charge was an authorization charge and it should drop in a few days. Awesome. She went on to apologize for the lengthy wait and say that her response is elementary information that any of the CSA's I spoke to earlier could have answered. $1.00 = 25 minutes of time. Terrible stats.

FED EX is a crappy package delivery service. I want all day long for them to deliver my package. On…read morethe tracking on FED EX webpage, my package were supposed to be delivered by 8:00 pm today. What I got through email and text earlier today, they were supposed to deliver between 10:20 am - 2:20 pm, then theythey I got another text and email, saying between 9:30 am - 1:00 pm. Around 7:05 pmpm this evening, I got a message saying that they tried to deliver my package and they will try again the next business day. This isn't the first time,that they slacked on my delivery or I just didn't receive it at all. ​

Excellent service, fast and efficient. I use them regularly and really find they always are…read morepleasant and helpful. Even when there's a line, they move you through quickly.

Store opens at 8AM. Arrived at 7:55AM. Left at 8:25AM. Store still NOT open. 6 customers had…read morealready left by the time that I left, and 5 customers were waiting outside, but store still NOT open!

Excellent organization! I had a last-minute run and had called other couriers in my area, none of…read morewhich could handle my bid. When I contacted Tide Delivery, however, they were great! They were very friendly and could handle it within a small time period. I'm sure I'll use them regularly, because they're so dependable. I *highly* recommend.

Great service! I bought drinking glasses from an Antique shop in Tuscaloosa that did not ship…read more Joshua picked up the glasses and took to them to the UPS store and had them shipped from there. His rate was completely reasonable and he did it the same day I called. Perfect service!