My family and I have been here several times and they make it so easy and simple. The service is always helpful and friendly. Printing, shipping, or any questions they have been reliable and we're always happy to stop in! read more

Good service, in shopping center with Pizza Hut, dollar tree and Publix. Citrus park. There was a line but it moved quickly.

I had a package (pre-labeled) that I needed to drop off, and I needed a receipt for it. Handed off the package, and I was out of there very quickly. Great customer service, and close to home. They offer a lot of other services too that might come in handy. If you are in the area, check them out! read more

My experience with Paul's UPS store at Anderson Road and Gunn Highway in Tampa was excellent. Had a mailbox rental there and occasionally sent mail as well and Paul was always gracious, helpful and never flustered no matter how busy he was. Lastly, when family reasons caused me to move out of Florida, in this May 2023, and I decided to close my box, Paul still offered to hold any arriving mail, and send it to me later, once I got resettled with a new address in Arizona. Paul had built up trust with me to where I was okay with giving card info over the phone, even after I had moved out of Florida. He has an 'old school' work ethic and found him to be a real class act as a businessman. Highly recommend to anybody, to walk in his store and gI've him a chance to fill his business needs. read more

Paul was very helpful this morning. I had to 1. Use the computer 2. Print a shipping label and 3. Purchase a bubble wrapper envelope. He was friendly and knowledgeable! read more

I've been coming here about 6 years and have had great experiences with this UPS store. The owner / primary manager, Paul, is always super friendly. He somehow remembers almost every customer name and greets them by name when we come in. Even if it's been over a year since we last came in! Amazing. You'll see in the other reviews here that almost everyone remembered his name, Paul, which I think is testimony as to his commitment to a positive customer experience. He has a few long time employees there that do well too. Super easy to drop off Amazon packages or mail stuff. Sometimes there is a line because he has a lot of loyal long time customers but I don't think I've ever waited more than 5 minutes except around Christmas time. Keep up the good work Paul! :) read more

The owner has always been great, as well as the employees that works here. I bring packages in all the time to mail, Amazon returns, etc. I have always received awesome customer service from this location! read more

Do not ever go to this UPS store. I had a package delivered to that store for pick up and was charged $5 to pick it up. Package was there less than 4 hours. I have had packages sent for pick up before at UPS and was never charged. This store will nickel and dime you. read more

I can not give Paul at this UPS any stars. My mom passed 3 days before Christmas. I was trying to shipd some funeral flowers to get them preserved. I was told by Paul to bring them in and he would help me package them. So my husband and I brought the flowers, cooler and ice packs. We packaged the flowers quickly. This was Friday, January 13, 2023. If was a overnight delivery from Tampa to Texas. And we paid $392 for a overnight delivery in which we were verbally told that it would reach the Texas destination the next day on Saturday. Upon checking the tracking we finally realized it was at the Dallas/FW Airport sitting there at 5:21 am. The company ti recieve the flowers kept in touch with me. As they were waiting fir the flowers. I left a message for Paul ascyo what was going on. However hus store was closed and no one called me back. So we had no choice but to wait until Monday to call again. First he apologized and said he would refund me. And he was doing the paperwork as we speak. Then said it would take 2 weeks to get our check in the mail. Today he calls me and said the computer shows it was to be delivered Monday, January 16th, 2023. When we asked twice Friday will if be delivered tomorrow (Saturday)? He continued to say yes it sure will. So we trusted his word that my fragile flowers would be overnighted. The company didn't receive my flowers until Monday and sat at the Dallas Airport all weekend. And today he said I can't get a refund because his computer said it was to be delivered Monday. So why did pay a overnight charge of almost $400? He knew what he was doing. He ripped us off and took advantage of us. Already losing my mother and no remorse on our overpaying for shipping. This is very poor business and I will continue to spread the word everywhere. So sad to see people run a business on others misfortune. Stay as far away and seek other shipping locations! Note: this site forced me to put a star. But 0 stars for him! read more

Had so much to ship today and the post office gives me anxiety lately. This was a much better plan! Paul was so kind and helpful. Visit him if you have things to send or print! read more

I needed some packages shipped on Christmas Eve since my daily UPS pickup did not happen on time. The hours posted for this store said 7pm, arrived at 5:15 and store was closed. Not cool. read more

The UPS Store - Maybe keep your hours current? This plainly says open until 7pm, but here I am at 5:15 and place is locked up. - Mailbox Centers Near Me - Tampa, Florida

These guys are so completely rude and unhelpful. I just went for an Amazon return and they acted (again) like I was bothering them. The manager was especially dismissive. I'm done with this place. Service sucks! read more

This store is so clean and the staff is helpful and friendly. Has everything I need, post office boxes, stamps, notary, it's a one stop shop. read more

I LOVE this location! I do a lot of drop offs and this store I learned is right on my way to work. The manager is amazing!! Seriously the nicest, most helpful and patient guy. I have dealt with a lot of UPS locations and this is the now the one I go to for everything. Between tons of Amazon returns, shredding services and getting all my mail where it needs to go quickly, Paul quickly and efficiently gets the job done. But the best part is he's NICE! Hard to find such great and caring service! read more

On 11/09/18 I visited my local UPS store and the owner (Paul), which I had spoke to on the phone briefly before arriving, helped me with copying and fax some legal paperwork to an insurance co. I was a little scattered with all the pages I had. He helped me organize them, resized some of the documents and faxed the paperwork. I left for a few minutes while we were waiting on the fax confirmation. to visit a pet store. When I returned, Paul had my confirmation in hand. He was so helpful but most importantly he was patient. If anyone who has ever had to deal with any insurance company can relate. read more

The owner is so personable and efficient, I stopped going to the post office. There is nothing you can't find there-even cards for different occasions. What a pleasure to go there and know everything will be taken care of. read more

Had to get something notarized. Not only did the owner, paul, wait on a customer who arrived after I did, but he also took an entire phone call from another cystomer in the middle of my transaction. The customer service was really lacking. I'll take my business elsewhere from now on. read more

Shipping is never fun. But unfortunately we all have to do it. I live closer to the Northdale but would still make the drive to this UPS store just for the customer service. The gentleman that works behind the counter is always helpful even when my boxes are a mess. Just wanted to say thank you for making shipping easier read more

Dealt with the owner Paul, strange experience with a short tempered, power hungry guy, I made an unhappy verbal complaint bc he wouldn't release my package bc I had old address on my ID even though I had delivery slip, and info from sender, and lets be real a pretty unique name with Id. He pointed his finger in a threatening manner and told me to leave the store... obviously without my package that wasn't an option I provide plenty of information, even provided the tracking number (I believe he purposely mistyped as its 100% accurate) , delivery slip, Id, and sender information.. but at this point he was too power hungry to give me my package, it was very strange.. thankfully after getting a picture from the sender of the package , he was preoccupied with another customer and the nice lady who also works their easily gave me my package. I was going to open business mailbox their, but not with that power hungry weirdo who would probably tamper with my mail out of spite. no business from me ever again Paul. Edit: upon checking with other Ups stores the slip with the correct name is enough to retrieve a package, so this guy was not following policy, read more