Rich helped us with passport photos for our baby. He was very nice and helpful. We came here expecting a basic and transactional visit but we left happy and feeling like part of the family. He really loves his job and it shows. I will plan on coming here more often for my shipping needs. Thanks rich! read more

I came in with a simple question about a USPS package I had dropped off along with two UPS packages. The UPS packages were scanned, but the USPS tracking never updated. I had specific questions about the process and what I could do to locate the package. I was not asking them to take responsibility -- I was simply asking for guidance. Instead, I was repeatedly interrupted with "No, no, no" and told to go to USPS before I could even finish a question. When I asked why I wasn't even being allowed to finish my sentence, the gentleman said, "I assume you want to ask this," and continued answering a question I had not even finished asking. I said, "Okay, if you want to assume, I am not doing this," and left. I completely understand that they may not be responsible for the USPS package, but basic customer service means listening and explaining, not dismissing a customer. It is easy to be friendly when everything goes smoothly; the real test of customer service is how you treat people when there is a problem. This experience was extremely disappointing and unprofessional. And yes, it was the same employee described in the other reviews -- the gentleman with long hair. Unfortunately, I can now understand exactly what those reviewers were referring to. Rather than simply helping me with a straightforward question, he seemed unnecessarily confrontational and appeared more interested in arguing than listening. read more

Omce again this UPS store tried not to accept a package. Claimed box large so would prefer ai go to the Post Office. Snide and abrupt tried telling me to go somewhere else - first asked if over $100 - said close to - then said too high - jacket - So said just under. Then admitted don't appreciate this size box.. Meanwhile higher taller boxes all stacked behind. this UPS really hates this part of their agreement. read more

They yell at you. Insulting. Talk a lot. One man with long hair looks worked up all the time and tries to pick a fight. Even though their are cameras, no one tells him to talk less and its a war zone as soon as you enter. Extremely disrespectful people. Packages dont go on time and I have missed many packages overtime. I dont trust this place. Now I keep the receipts as make sure they scan in front of me. read more

Everytime I come in their store they insult me with the K word. Today the wouldn't accommodate me when I tried to buy a money order. Rich lied about his name and said they never sold money orders. Anyone else run into discrimination there? Jewish people should avoid them like the plague read more

I come here all the time, and these people are so accommodating. It makes me wonder why nobody else else's. Rich is absolutely one of the best Customer Service people I've ever met. I was there all day and it was a customer who is being very nasty to him about buying a money order and was threatening him, but Rich kept his composure as professional as he is. Then I see this person posted a negative comment about him, he never used any derogatory terms towards the Jewish people. I think his name is Neil F. He posted a negative Review. And on top of that Neil called Rich stupid. If you want grey Customer Service come to Jericho UPS everyone in the store is very helpful and friendly. read more

This UPS store in Syosset was so helpful in remedying a situation and i am very grateful for their service! It is my local UPS so I am so happy things were made right ! read more

George is wonderful! Always cheery and willing to help. Thank you for going the extra mile and giving such a genuine level of customer service! read more

This is the best UPS store ever. I've been going here for years and each time the service is amazing. They are all so kind, efficient, and reasonable. They never disappoint. read more

We shipped a package one week ago overnight Paid 170. Package never came and no matter how many calls or online Assitant texts. Never was able to speak to a human. The ups stores were unable to provide help. The company should be ashamed I will never use them again read more

they are the best super accommodating and so friendly helpful and nice! I only go to this ups store!

Service pretty poor. I came here during my lunch break on 07-15 round noon to have a 11 x 17 packet scanned and sent over to me. When I came in there was only one person in front of me in line and so they took care of her and she left and I was the only one in there. I originally asked if they could scan it and let me know and I would either come back or if they could somehow let me pay over the phone I could do that and they told me no. So I said OK fine I stayed there. Apparently the employee had to manually scan each page front and back so it would take a long time to scan. All of a sudden, a swarm of people came in and there may have been eight people, and there was only the guy scanning my packet and one guy at the register. However, I was on my lunch break and needed to go. The guy at the register which was an older man Screamed across the store to the guy that was scanning my pages and said " hey come help me at the register, she (meaning me) won't mind!". I understand that they are understaffed, but the part where I showed up first and was forced to stand there and watch him scan the packet and then be told that I won't mind if he goes to assist the cashier blew my mind. The guy scanning the pages did take my number down and told me he would call me when the scan was complete and so he did. I did not appreciate the cashier who did not ask me if I would be okay waiting , he was extremely rude. Talking about someone in front of their face without actually talking to them is just bad manners. I wasted time standing there watching the guy scan my pages one side at a time and was told that I wouldn't mind waiting for them to check everyone else out before taking care of me when I showed up first. Maybe a bit of training would do well here. I would rate 1 star for the store and employee but gave 2 stars for the guy that insisted he would take my number down and call me when it was done, and I ended up getting my scan. I wouldn't come again to get a scan. The "industrial" scanner may be outdated and they will have you stand there for an hour or longer because if people with packages come in they will stop your service for people who just walked in and give you no option of coming back for it or paying over the phone. Can't waste my day standing around the UPS store read more

This location just opened yesterday, They moved from ira rd in syosset. The staff is always friendly and helpful. Small store but not much is really needed for this type of business. I walked in and it still had the new carpet spell inside. When shipping larger packages ups has better pricing than us post office. read more

The UPS Store - Printing Services Near Me - Syosset, New York

I drop off a good amount on the daily, a lot of return(s). I drop off in the morning. The morning staff is Sia ( I hope I spelled it correctly). Each morning it is like visiting a long time friend. I have witnessed her dealing with not so pleasant customers, and I consistently see her being professional and courteous. I have never doubted that my package with be treated with the proper care. read more

It's not everyday that I purchase something on the other side of the country that I need to have shipped. I live in the Bay Area and needed someone to pickup some art from Roland's auction, package it, and ship it to me. I contacted a couple of shipping vendors recommended by the seller. Domenic was responsive and courteous from first contact to the end. Although this store was a little more expensive than the other shippers I know I made the right choice. When my art arrived the expert wrapping showed great care in my new purchase. Thanks Domenic for solid customer service and your wrapping expertise as my purchase arrived in great shape! read more

The store is closed during open hours all the time or just closes earlier then what is posted on the door and website the store was closed at 615 on 12/08/2023 the lights where off and gate was down... read more

Yes, I can confirm that on 3/24 we finally received a refund for the 2 UPS packages that were lost. Why it took over 2 months to issue us a refund when you knew the packages was lost is bad business. You should have issued the refund immediately because that is what good businesses do. I gave you one more star because you did actually refund the money, but we will never recover the lost time from the 2 packages you lost. read more

Really I had no choice but to come here for notary and here we go again with Kelly. She needs to stay home or find something else to do. Her attitude toward costumers and her employees are disrespectful. The lady with blonde hair I believe Ceia is her name atleast apologize on her behalf. Ceia deserve better! read more

I'm not one to typically leave reviews. I think I've done 1 or 2 ever, to be honest. I must say this is by far the best UPS store or shipping outlet I've ever been to. On a personal level I've been shipping higher end items for years and around 3 years ago made it a business focus as well. I've been to fedex, USPS and other UPS locations probably 100 times. This location has an Incredible staff, who go above and beyond every day. The communication, kindness, attention to detail and results have been fantastic. Dom, who we work with a lot, goes above and beyond in every way to make the process as smooth and efficient as possible- on every level. And each and every staff member is prepared, polite and makes an often painful experience much more enjoyable!! I mean every word- thanks to the team at the Syosset location. I recommend anyone in the area use them for their shipping needs... Ian read more

I had sold something on Mercari and this was the first time. I went to use this store on my lunch break and they couldn't have been more friendly and helpful. The young man behind the counter told me he's been doing Mercari lately as well and helped me with everything, my phone wasn't getting service so he gave me the WiFi. So helpful and so courteous. Even the people not assisting me were great!!! Thank you so much!!! read more

Really helpful staff. Came in with an amazon return that needed to be printed out. Instead of sending me home to print the label the staff member had me email her the shipping label and she printed it out for me. There were people behind me, but she really took the time to help me out. Really appreciate it! read more

Earlier this month, I was coordinating a time-sensitive large freight shipment from my location near Syosset between a buyer and a seller in time zones practically on opposite ends of the world. The customer service I received from Domenic and his supervisor was outstanding. Domenic even gave me his personal cell phone number to reach him on a Sunday when the store was closed. He also followed up often, yet without being pushy. Although, as savvy businessmen, they wanted to make the sale, they also recognized the importance of giving the customer space. I highly recommend this UPS store. read more

The sore is fine. The service was not. I paid for overnight Saturday delivery and they just simply failed. I have no idea where the failure was but the store I used owns it in my opinion. I won't use them again. read more

Don't use notary services! Manager is unprofessional and does use proper protocol. He didn't watch signature and then wanted me to pay to reprint document. All reps helping 3 people at a time. So many mistakes. No focus or concern for what they are doing. How hard is it to copy an address from someone's printout! Isn't that your job! Needed 3 people to copy an address and leave everyone standing there! That's why mistakes are made! Take responsibility and do your job! Manager has a horrible attitude! read more

Phil did a great job helping me here. Excellent service and I would use them again.not much more to review. They did a very nice job. read more

The UPS Store - Syosset UPS Store - Printing Services Near Me - Syosset, New York

I was really surprised they charge a fee too accept packages from UPS. I wish they would have told me earlier and I would have it delivered to my home. This really feel like a scam. AVOID if you can! read more

SHOUT OUT to The whiz kid at the envelope computer just saved my life ... had to print an extra envelop for my wedding invites. He was quick, professional, and really knew his stuff!! Best $1.09 I ever spent! read more

Dom and Kelly were great! They packed up and shipped a huge rug that I had purchased from the Echoes Auction House (also wonderful place with accommodating services) for us. There was a mix up in the address but they immediately arranged for it to be picked up and sent on to my new address. Given all the extenuating global health issues at present, I was amazed at how quickly I received the rug at a price that was cheaper than a competing freight company. read more

Fast paced store....Loved that I walk in a get greeted immediately. Great staff and great teamwork. Definitely will spread the word...

OUTSTANDING customer service! I was extremely well taken care of by Shawn and Feygens. These two gentleman were kind, thoughtful, caring, and provided top notch service. I will absolutely be coming back because of them. Appreciate you guys. read more

An OK UPS Store. You can only really rate them against other UPS Stores. My experience was easy in, east out. Sales person was nice and knew what he was doing. The reason for the 4-stars is bc I've seen bigger UPS Stores with computer areas for printing, fax/scan/copiers and way more packing supplies. This one was of average size and is really only good for sending out packages. read more

Very friendly staff at this location. It's convenient for me because I can walk here, drop off a package and walk back to work. They have decent selection of packaging materials and a fax/copy machine. It is not a very large store, but let's be realistic, how big does a UPS store really need to be? If you're in the area and need to ship something out, come here. read more

Top shelf team. Always pleasant and helpful. Been using them for over 5 years and never an issue. Keep up the great work!

The staff were so helpful nice. Jennifer in particular was terrific. This is where I will go for all my shipping needs for now on. Thanks again to everyone working in this store. read more

Went to this ups at 10 am once and the sign says they open at 8. The door was still locked and it was just funny that no one came in from that time frame. But I walked in and 10 secs later walked out shipping the package I initially came in for read more

be aware, i went to this location and apple care advised me to just bring the phone and they will ship it back to them for repair, someone at this store stole my phone couple days ago. now i'm going after on all channels. read more